User's Manual Chapter 13
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When you call from home, AT&T Digital Broadband supports only AT&T-branded
calling cards. Currently, other telephone company calling cards are not supported
by this service.
911 Emergency Calls
For emergency police, fire, or medical assistance:
1. Dial 911. If 911 is not available, dial 0.
2. Follow the 911 operator’s instructions.
You can dial 911 free of charge from any phone.
Note: 911 should be used only in emergency situations in
which there is immediate danger to life, health, or property.
For nonemergency situations, please contact the police, fire
department, or medical authorities at the number listed in
your phone book, or call Directory Assistance.
AT&T 00 INFO
SM
Directory Assistance
• Simply dial 00 from home to find any listed number in the
U.S., whether it’s local or long distance, even when you don’t
have the exact name or location.
• When you’re away from home, dial 1 800 CALL ATT
(1 800 225-5288), follow the prompts, and use your
CALL ATT
SM
Calling Card or major credit card for billing.
Calls Away From Home
Your CALL ATT Calling Card can be used for all calls,
not just long distance. If you don’t have a CALL ATT
Calling Card, or if you’d like to order additional cards,
call 1 877 ATT-DGTL (1 877 288-3485).There is no charge
to receive the card.
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Trying to find a friend’s
new home phone number
or the number for the
hotel where you’re staying
on your business trip?
Here’s where you’ll find
the assistance you need.
These services make
it easy to stay in touch.
Whether you’re calling
home to find out what
you need to pick up at
the grocery store or
calling the office from
the airport, you’re always
within reach.
To place a call with your CALL ATT Calling Card or credit card:
1. Dial 1 800 CALL ATT (1 800 225-5288).
2. Listen for the AT&T tone, then press 1.
3. Listen for and follow the simple, step-by-step calling instructions.
Here are some timesaving tips when using your
CALL ATT Calling Card or credit card:
• Press # to place the next call without hanging up
• Press #123 to leave a message if the line is busy or not answered
• Press ✳ to correct a mistake when dialing
Inside Wire Maintenance Plan
If you have the AT&T Digital Broadband Inside Wire Maintenance Plan, call
1 877 ATT-DGTL (1 877 288-3485) or if your have internet access, visit our Web site
at www.care.iatt.com to report a problem with your inside wiring and we’ll send a
technician to fix the problem at no additional charge.
If you choose not to subscribe to the plan and there’s a problem with your inside wiring,
you’re responsible for arranging and paying for repairs.To repair the inside wiring, you can:
• Call 1 877 ATT-DGTL (1 877 288-3485) to arrange for AT&T Digital Broadband to
perform the repairs; you will be billed for the time necessary to complete the repairs
• Hire a contractor to do the work
• Perform the repairs yourself
If you’re not sure whether or not your AT&T Digital Broadband plan includes
the Inside Wire Maintenance Plan,
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or if you want to sign up for it, just call
1 877 ATT-DGTL (1 877 288-3485).
FPO FPO
Here Are the Basics
Getting Started
(cont.)
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The AT&T Digital Broadband Inside Wire Maintenance Plan covers only telephone wiring that is in working
condition at the time you sign up for service.
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