User's Manual Chapter 13
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Note: You may only “Reply” or “Transfer” to the following:
• Other AT&T Digital Broadband Voice Mail subscribers in your area
• Your sub-mailboxes
• Your main mailbox
Retrieving a lost message
If you accidentally erase a message, don’t worry.You can retrieve it, as long as you
don’t hang up the phone. All you have to do is return to the Main Menu (press 9
to return to the Main Menu from anywhere in the system) and select 1. You can find a
particular message in the Played section and Keep it (by pressing 4) so that it will not
be deleted when you hang up.
Changing your greeting and password
You have the ability to customize your Voice Mail system’s outgoing greeting, which is
played whenever you can’t answer the phone.Your options are a system-generated
Standard Greeting with your personally recorded voice signature, or a Personal
Greeting, which allows you to record your message to callers.
To access the Setup Options menu to change your greeting or password, simply:
Press 3 from the Main Menu for the Modify menu
Press 4 to access the Setup menu
Then choose your option:
Press 1 for Outgoing Greeting
Press 2 to Voice Signature
Press 4 for Password
Follow the prompts to make changes.
FPO
Listening to your messages
When you sign on, you will hear a message indicating how many new messages you
have.Your messages will fall into one of three categories: Urgent, Regular, and Played.The
first two are for new messages, the third one is for messages you have already heard.
When you press 1 from the Main Menu to listen to your messages, the Urgent messages
will be played first.
While listening to a message, the following controls are available:
Press 7 to Pause/Resume listening to a message
Press 3 to Skip Forward 8 seconds
Press 33 to Skip to the End of the message
Press 1 to Back Up 8 seconds
Press 11 to Back Up to the Beginning of the message
Press 111 to Back Up to the beginning of the Previous Message
After listening to a message, you have the following options:
Press 2 to Reply to the message
Press 3 to Transfer the message to a different mailbox
Press 5 to Delete the message
Press 6 to move on to the Next message
Press 11 to Replay the message
After deleting a message, you have the following options:
Press 2 to Reply
Press 3 to Transfer
Press 4 to Keep (save) the message
Press 6 to move on to the Next message
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FPO
Menu
Deluxe Voice Mail
(cont.)
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