User's Manual Chapter 13
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Menu
Standard Voice Mail
As soon as you pick up your home phone, you will immediately know if there are any
new messages in your mailbox. How? By hearing a special dial tone.This is your message-
waiting indicator. If you hear a normal dial tone, it means you don’t have any new
messages. When you access your Voice Mail, either from home or remotely, you first
reach the Main Menu. At this point you will have several options.
You may:
Press 1 to Listen to voice and fax messages (Note: The fax option is not
available with this service.)
Press 3 to access the Modify menu
Press 8 for Help
Standard Voice Mail can save up to 30 new and played messages for 15 days.
Unheard new or played messages will be saved for 15 days.
Listening to your messages
When you first access your voice mail, you will hear a message indicating how many new
messages you have.Your messages will fall into one of three categories: Urgent, Regular,
and Played.The first two are for new messages, the third one is for messages you have
already heard but have not deleted. When you press 1 from the Main Menu to listen to
your messages, the Urgent messages will be played first.
While listening to a message, the following options are available:
Press 7 to Pause/Resume listening to a message
Press 8 for Help
Press 3 to Skip Forward 8 seconds
Press 33 to Skip to the End of the message
FPO
Your Standard Voice Mail
Accessing
From Home
When you access the Voice Mail system from your home phone, the system automatically
recognizes you.You don’t have to enter your mailbox number. Just dial your local AT&T
Voice Mail access number, enter your password, and press #.
Away From Home
To access your Voice Mailbox when away from your home phone, start by dialing your
local Voice Mail access number. After you hear the Voice Mail system answer your call,
enter your mailbox number (10-digit home phone number) and press #. Then enter
your password, press # again, and you’re in.
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