User's Manual Chapter 13

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Voice Mail service is not available in all areas.
Now that you’ve signed up for AT&T Voice Mail, you’re not out of touch, no matter
where you are.You can check your home messages even if you’re halfway around
the world.
This section explains how Voice Mail works. It covers getting started and how to use
either the Standard Voice Mail or the Deluxe Voice Mail functions.There’s a two-page
Voice Mail Menu for both the Standard and Deluxe Voice functions.
We’ve even included a wallet card on the back cover of this booklet to write down your
access number so that you’ll always have it with you.
Instructions
Voice Mail
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Here Are the Basics
Getting Started with Voice Mail
Get
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Use these instructions to get started with either the Standard Voice Mail or the Deluxe
Voice Mail systems.This book also contains menus with more specific information
regarding your particular voice mail package.The menus for Standard Voice Mail star t on
page 20 and those for Deluxe Voice Mail begin on page 26.
The first time you call into your Voice Mail system, you’ll get easy-to-follow prompts to
help you set it up.
Local access number and mailbox number
The access number is a local call from your home phone, and you must use it when
you access the Voice Mail system.Your mailbox number is your 10-digit home phone
number (area code and telephone number). Your access number is included in
your enclosed introductory letter.
Write your local access number on the line below and on the wallet card we’ve
provided on the back of this booklet.
My Voice Mail local access number
____________________________________
Your password
The default password, which is actually numeric, is the last four digits of your telephone
number.To secure your Voice Mail system, you should change it to a number of your
choice. It must be between 4 and 7 digits in length. Specific instructions begin on page 20.
Need more help?
If you need help using AT&T Voice Mail, just dial “8” after you’ve accessed your mailbox
and a series of voice prompts will lead you through the system step by step. For a broad
overview and practice tutorial, dial “88.” And if you’d like to hear the complete New
User Tutorial, dial “888.”
Your greeting
You can leave the Standard Greeting active and add your Voice Signature. The
Voice Mail system then inserts your name and generates the greeting.You can also
record a Personal Greeting, so that you can personalize your greeting to callers.You
can change your personal greeting as often as you like.
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