User's Manual Chapter 13

19
Appendix A
Troubleshooting and Safety Information for Model OD-CLRUDD6AXX
Finding the Source of a Problem with
Your Phone
One of the many advantages of AT&T Digital
Broadband is easy maintenance. Because we use
digital wireless technology, you no longer have to
worry about problems with outside wiring. This
reduces service repair to possibilities such as your
telephone itself or the inside wiring.
Special Conditions
This table provides possible solutions to special conditions you may encounter.
Condition Possible Cause Action to Take
No dial tone Phone off hook Check all telephones to verify they are on
hook. If this does not resolve the issue,
contact AT&T Digital Broadband Customer
Service.
No power Ensure the power cord is plugged into the
UPS and the power outlet is active. If this
does not resolve the issue, contact AT&T
Digital Broadband Customer Service.
You’re just one phone call away
from helpful solutions. Whether
you’re looking for more information
about AT&T Digital Broadband
features, experiencing difficulty with
your phone, or need to reach
emergency assistance, we’re here to
help.
AT&T Digital Broadband
Customer Service
1-877-ATT-DGTL
(1-877-288-3485)