User's Manual

5. Troubleshooting
SpaceLink Home Gateway 67
Chapter 5 -Troubleshooting
Problem
The SpaceLink Home Gateway Web Manager still cannot find or connect to
the SpaceLink Home Gateway after verifying the IP address and LAN cable,
changes cannot be made, or password is lost.
Solution
In case the SpaceLink Home Gateway is inaccessible, you can
restore the SpaceLink Home Gateway’s factory default settings.
Use a straightened paper clip to press the button located in the
hole labeled “Reset” on the back of the SpaceLink Home Gateway
and keep it depressed over 5 seconds. The LEDs will flash when
reset is successful.
Reset to Defaults
The following are factory default values. These values will be present when you
first receive your the SpaceLink Home Gateway, if you push the reset button on
the back of the SpaceLink Home Gateway over 5 seconds, or if you click the
“Restore” button on the “Factory Default” page under “Advanced Setup”.
Name Default Value
User Name admin
Password admin
Enable DHCP Yes
IP Address 192.168.123.1
Subnet Mask 255.255.255.0
DNS Server 1 (blank)
DNS Server 2 192.168.123.1
SSID default
Domain Name home