User's Manual

ASUS WLAN Adapter 27
Chapter 4 - Troubleshooting
Chapter 4
Troubleshooting
4. Troubleshooting
The following troubleshooting guides provide answers to some of the more
common problems, which you may encounter while installing or using WLAN
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section, please contact the Wireless LAN Technical Support.
Verify if the WLAN Adapter is installed correctly.
When the WLAN Adapter setup is complete, you can verify if the driver has
been setup properly. Right click
My Computer
, select
Properties
, and click
the
Device Manager
tab. Then double-click the
Network adapters
icon; you
should see “
802.11g Network Adapter
” with an icon of an expansion adapter.
There should not be a “!” or “?” (problem) or “x” (disabled) symbol over this
icon.
There is a yellow exclamation mark or a yellow question mark in
Device Manager in front of my WLAN Adapter.
To resolve the problem, you should update/reinstall the WLAN Adapter driver.
In “Device Manager”, right click
802.11g Network Adapter
, select
Properties
,
and select
Driver
tab. Click on
Update Driver
button, then follow the “Update
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Cannot connect to any access points
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a. Verify that the “Network Type” is in “Infrastructure” mode.
b. Verify that the “SSID” of your WLAN Adapter is set to the same “SSID”
of an access point.
c. Verify that the “Encryption” type is the same as that of an access point.
If you enabled “WEP” encryption, you must also set the same WEP
Keys on both sides.