User's Manual

3. Click N e x t to ope n the S e curity Se ttin gs . En te rp ris e S e c u rity is se le cte d.
4. Se lect the a ppropria te 8 02.1x Auth e ntica tion Type .
5. For TTLS a n d PEAP profile s: Ve rify tha t the Roa m ing Ide ntity s e rve r na m e is correct.
6. Click OK to sa ve the se ttings.
Au t h e n t ic a t io n fa ile d d u e to a n in v a lid u s e r c e rt ific a t e :
Re e n t e r u s e r c re d e n t ia ls
This a uthe ntica tion error ca n be ca us e d by inva lid se rve r (dom a in ) cre de n tia ls.
Us e th e following ste p s to re solve this e rror:
1. Se lect the a ppropria te profile from th e Profile s list.
2. Click P ro p e rt ie s to ope n the Ge ne ra l S e ttings .
3. Click N e x t to ope n the S e curity Se ttin gs . En te rp ris e S e c u rity is se le cte d.
4. Se lect the a ppropria te 8 02.1x Auth e ntica tion Type .
5. For TTLS a n d PEAP profile s: Ve rify tha t the corre ct Au th e ntica tion Type is se le cte d.
6. Click S e le c t a n d choose a noth e r ce rtifica te from th e lis t of insta lle d ce rtifica te s .
7. Click OK.
8. For TLS profile s: Click S e le c t a nd choose a noth e r ce rtifica te from th e lis t of insta lle d
ce rtifica te s .
9. Click OK.
N o t e s a b o u t Ce rt ific a t e s : Th e s pe cifie d ide n tity s h ould m a tch wh o th e ce rtifica te is
iss u e d to a nd shou ld be re giste re d on the a u the ntica tion s e rve r (for exa m p le , RADIUS
se rve r) tha t is use d b y the a u the ntica tor. You r ce rtifica te m u s t be va lid with re spe ct to the
a u th e ntica tion s e rve r. This re q uire m e n t d e pe n ds on th e a uthe ntica tion se rve r a n d
ge ne ra lly m e a ns tha t the a uth e n tica tion se rve r m ust kn ow th e is sue r of your ce rtifica te a s
a Ce rtifica te Au thority. You should be logge d in with the sa m e u s e r na m e you us e d whe n
th e ce rtifica te wa s insta lle d .
9. Click Clo s e .
10. Click OK to s a ve the se ttings .
I n c o rre c t P I N fo r re t rie v in g c e rt ific a t e : Re e n t e r P I N
The ce rtifica te re trie va l fa ile d be ca u se of a n incorre ct PIN.
Re com m e nde d a ction: En te r th e corre ct PIN.
Au t h e n t ic a t io n fa ile d b e c a u s e t h e AAA s e rv e r is
u n a v a ila b le
The wire less a da pte r is a s socia te d to th e a cce s s poin t, but th e 8 0 2 .1 x a u th e ntica tion ca nn ot be
com ple te d be ca use of a re s pons e from th e a uthe ntica tion se rve r.
Us e th e following ste p s to re solve this e rror: