User's Manual

The wire less a da pte r fa ile d to ge t a va lid IP a ddre ss
Au th e ntica tion fa ile d be ca u s e tim e r e xpire d
Sm a rt Card wa s une xpe cte dly re m ove d
Disconne ction from a n Acce s s Poin t
GSM a da p te r wa s une xpe cte dly re m ove d
The AAA S e rve r Re je cte d th e EAP Me thod
Au t h e n t ic a t io n fa ile d d u e to in v a lid u s e r c re d e n t ia ls :
Re e n t e r c re d e n t ia ls
This a uthe ntica tion error ca n be ca us e d by inva lid use r cre d e n tia ls (could be use r n a m e , pa s s word or
oth e r form of u s e r cre de ntia ls).
Us e th e following ste p s to re solve this e rror:
1. Se lect a TTLS, PEAP, LEAP or EAP-FAS T profile from th e Profile s list.
2. Click P ro p e rt ie s to ope n the Ge ne ra l Se ttings.
3. Click N e x t to ope n the S e curity Se ttin gs . En te rp ris e S e c u rity is se le cte d.
4. The 8 02.1 x Auth e ntica tion Type sh ou ld be s e le cte d.
5. Se lect Us e t h e fo llo w in g for Us e r Cre de n tia ls.
6. Ve rify the Use r Na m e , Dom a in, a nd pa ss word inform a tion.
If Us e W in d o w s lo g o n or P ro m p t e a c h t im e I c o n n e c t is s e lecte d, ve rify tha t you use
th e corre ct use r cre de n tia ls inform a tion whe n you conn e ct to th e wire le s s network.
7. Click OK to sa ve the se ttings.
Au t h e n t ic a t io n fa ile d d u e to in v a lid u s e r n a m e : Re e n t e r
u s e r n a m e
This a uthe ntica tion error ca n be ca us e d by a n inva lid u se r na m e .
Us e th e following ste p s to re solve this e rror:
1. Se lect the a ppropria te profile from th e Profile s list.
2. Click P ro p e rt ie s to ope n the Ge ne ra l Se ttings.
3. Click N e x t to ope n the S e curity Se ttin gs . En te rp ris e S e c u rity is se le cte d.
4. Se lect the a ppropria te 8 02.1x Auth e ntica tion Type .
For TTLS, PEAP, LEAP or EAP-FAST profile s : Us e t h e fo llo w in g option s h ould be se le cte d.
Ve rify the Use r Na m e in form a tion.
5. Click OK to sa ve the se ttings.
Au t h e n t ic a t io n fa ile d d u e to a n in v a lid s e rv e r c e rt ific a t e :
S e le c t a n o t h e r c e rt ific a t e
This a uthe ntica tion error ca n be ca us e d by a n inva lid s e rve r ce rtifica te .
Us e th e following ste p s to re solve this e rror: