User's Manual

The Wire le ss Eve n t Vie we r progra m dis pla ys a list of e rror log re cords . You ca n s a ve a ll a va ila ble log
records to a bina ry form a t file for se n din g to cu stom e r support. To la u nch Wire le s s Eve n t Vie we r,
from the Tools m e nu , click
I n t e l W ire le s s Tro u b le s h o o t e r. Click W ire le s s Ev e n t Vie w e r.
W ire le s s Ev e n t Vie w e r
N a m e De s c rip t io n
File S e tt in g s :
W ire le s s Ev e n t Vie w e r S e t t in g s : Se le ct to ch a nge th e s tora ge loca tion of the log
file .
● S p e c ify t h e d e fa u lt fo ld e r fo r s a v e d lo g file s : The cu rre nt
folde r is displa ye d . Th e d e fa ult loca tion is the de s ktop.
Bro w s e : S pe cify a n e w folde r loca tion.
OK: Clos e a nd a p ply th e n e w ch a nge s .
Ca n c e l: Clos e with out a pplying a ny cha n ge s.
Ex it : Clos e the In te l Wire le ss Trouble s h oote r a pplica tion .
Le v e l
The se ve rity level of th e conn e ction iss ue is ind ica te d by a n icon.
The se ve rity levels a re :
● In form a tion
● Error
● Wa rn ing
De s c rip t io n
Brie f de scription of the con n e ction iss ue .
Da te a n d Tim e
Date a nd tim e of th e de te cte d conne ction issue . This colum n ca n be sorte d in
a s ce nding or de s ce nd ing orde r. Click the colum n he a de r to s ort th e disp la ye d
e ve n ts .
S a v e As
Sa ve s the a va ila b le log. Use th e s u gg e s te d na m e or ch a nge it.
Cle a r
Re m ove s the inform a tion in th e Wire less Eve nt Vie we r.
He lp ?
Provide s he lp inform a tion for this pa g e .
Ab o u t : Displa ys ve rs ion inform a tion for the Inte l Wirele ss Trou ble shoote r.
Re s o lv e Erro rs
Us e th e following re com m e nd a tions to re solve ne twork conne ction iss u e s de te cte d by In te l Wire less
Trouble s hoote r.
Au th e ntica tion fa ile d du e to inva lid us e r cre de n tia ls
Au th e ntica tion fa ile d du e to inva lid us e r na m e
Au th e ntica tion fa ile d du e to a n inva lid serve r ce rtifica te
Au th e ntica tion fa ile d du e to inva lid se rve r cre de ntia ls
Au th e ntica tion fa ile d du e to inva lid se rve r ide ntity
Au th e ntica tion fa ile d du e to a n inva lid use r ce rtifica te
In corre ct PIN for retrie ving ce rtifica te
Au th e ntica tion fa ile d be ca u s e the AAA s e rve r is u na va ila ble