User's Manual

25
Chapter 3: Troubleshooting
Troubleshooting
I cannot connect to the Wi-Fi network.
• Ensure that you have properly congured your Wi-Fi settings.
• Check the documentation that came with your router for the correct wireless
settings.
• The network you are trying to access may be protected, secured, or encrypted.
If you are trying to connect to a wireless local area network (WLAN), contact
your network administrator for the security and encryption settings.
The remote control is not working.
• Ensure that the batteries are properly inserted.
• The batteries may already be drained out. Replace the batteries with new ones.
• Ensure that the path between the remote control and the ASUS QUBE is not
blocked.
• High-denition movies that are streamed via the network may not play
smoothly. You may also encounter some problems with using your remote
control such as lag and no response.
I cannot nd any of my music, movie, or photo les.
• Ensure that your USB storage device (USB Flash/USB HDD ) is not in standby
mode.
• Ensure that the les are supported le formats.