User's Manual
6
• Placeaduplicateaddresslabelinsidethepackage
• PleasedonotsendanythingbuttheProductitself,unlessspecificallyrequested
by ASUS. Please remove any accessories as well as any removable storage devices
such as memory cards, discs, flash drives, from the Product. ASUS shall have no
liability for the loss, damage or destruction of accessories or removable storage
devices, unless they are caused by willful or gross negligent acts by ASUS.
• Removeorprovideanypasswordwithwhich youusedtosecuretheProduct.
If access to the Product is blocked by passwords, then ASUS may not be able to
detect and repair all issues of the Product.
• IftheProductisdesignedwithTPM(TrustedPlatformModule)function,provide
the embedded security chip pre-boot password.
4. RMA methods
If RMA is necessary, you must deliver your product to the nearest ASUS Repair Center
ASUS may, in its sole discretion, simplify the service procedure by offering you to
deliver the Product to the retail shop where you bought it or through a free pick-up
and delivery service.
Do not return to ASUS any contaminated Product or Product in a condition or under
such circumstance that it is a danger to health and safety, including, but not limited
toanyProduct which has comeincontactwitha biohazard,bodilyfluids,infectious
materials/substance,chemicals,hazardoussubstances,diseases,insects,vermin,
radiation.
5. Exclusions from this limited Warranty Service
ASUS does not warrant uninterrupted or error-free operation of this Product. The
Warranty only covers technical hardware issues during the Warranty period and under
normal use conditions. This Warranty does not apply to software issues or customer
induced damages or circumstances, such as but not limited to:
(a) The Product has been tampered with, repaired and/or modified by non-
authorizedpersonnel;
(b) The serial number of the Product, components or accessories has been altered,
cancelled or removed;
(c) The warranty seals have been broken or altered;
(d) Obsolescence;