User's Manual

• AllowingASUStechnicalsupportagenttoaccesstheProductwithremote

diagnostic tools (when available);

• Performing otherreasonableactivitiesrequestedbyASUS, whichwillassistin

identifying or resolving the problems.

• Iftheproblemisnotsolvedremotely,youwillhavetoreturntheProducttoan

ASUS Repair Center (this process is called “RMA”). ASUS will issue a RMA number

for Your Product. Please record Your RMA Number for tracking purposes.

• DescribetheproblemclearlyandcompletelyontheRMArequestform.

• EncloseacopyofthecompletedWarrantycardatthebeginningofthisWarranty,

and a copy of Your sales receipt/invoice from the seller. (Please note: ASUS

reserves the right to request the original sales receipt/invoice.) If You do not

provide the receipt/invoice from the seller, your warranty period will be deemed

to start from the manufacture date of the Product, based upon the serial number,

rather than the date of purchase.

• Ensure that You have fully backed up all the data stored on Your Product

and removed any personal, confidential or proprietary information before

any service process is started. You agree that ASUS may delete any data,

software or programs installed on the Product without restoring them. It

shall be Your own responsibility to prevent any permanent loss, damage or

accidental misuse of Your data arising out of not creating a backup copy and

deleting the data from the unit.

• PacktheProductinasafeandstablepackaging.Theoriginalpackagingmaybe

useful for this purpose. In any case, the packaging should meet the following

requirements:

• Usearigidboxwithflapsintact

• Removeanylabels,hazardousmaterialsindicators,andotherpreviousshipment

markings on the box that are no longer applicable

• Wrapallitemsseparately

• Useadequatecushioningmaterial

• Usestrongtapedesignedforshipping

• Donotusestringorpaperover-wrap

• Useasingleaddresslabelthathasclear,completedeliveryandreturn

information