User Manual Part 1

Contents 7
11 Reinstalling Software . . . . . . . . . . . . . . . 75
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 75
What Is a Driver?
. . . . . . . . . . . . . . . . . . 75
Identifying Drivers
. . . . . . . . . . . . . . . . . 76
Reinstalling Drivers and Utilities
. . . . . . . . . . 76
Troubleshooting Software and Hardware Problems
in the Microsoft
®
Windows
®
Vista™
Operating Systems
. . . . . . . . . . . . . . . . . . . 78
Restoring Your Operating System
. . . . . . . . . . . . 78
Using Microsoft
Windows System Restore . . . . 78
Using Dell™ Factory Image Restore
. . . . . . . . 80
Using the Operating System Media
. . . . . . . . 81
12 Specifications . . . . . . . . . . . . . . . . . . . . . 83
13 Getting Help
. . . . . . . . . . . . . . . . . . . . . . 89
Obtaining Assistance . . . . . . . . . . . . . . . . . . 89
Technical Support and Customer Service
. . . . . 90
DellConnect
. . . . . . . . . . . . . . . . . . . . 90
Online Services
. . . . . . . . . . . . . . . . . . 90
AutoTech Service
. . . . . . . . . . . . . . . . . 91
Automated Order-Status Service
. . . . . . . . . 91
Problems With Your Order
. . . . . . . . . . . . . . . 91
Product Information
. . . . . . . . . . . . . . . . . . . 92
Returning Items for Warranty Repair or Credit
. . . . . 92
Before You Call
. . . . . . . . . . . . . . . . . . . . . 93
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . 95
book.book Page 7 Thursday, August 16, 2007 9:44 AM