User's Manual

Appendix A
Common Problems and Solutions
Hardware Problem - Optical Disc
The optical disc drive is not able to read or write discs.
1. Update the BIOS to the latest version and try again.
2. If updating the BIOS does not help, try better quality discs and try again.
3. If the problem still exist, contact your local service center and ask an engineer for assistance.
Unknown Reason - System Unstable
Cannot wake up from the hibernation.
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2. If not the case, try MS System Restore to an earlier date.
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(NOTE: You must backup all your data to another location before recovering.)
4. If the problem still exist, contact your local service center and ask an engineer for assistance.
Hardware Problem - Keyboard / Hotkey
The Hotkey (FN) is disabled.
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Hardware Problem - Built-in Camera
The built-in camera does not work correctly.
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2. Try reinstalling the webcam driver to solve the problem.
3. If the problem is not solved, update the BIOS to the latest version and try again.
4. If the problem still exist, contact your local service center and ask an engineer for assistance.
Hardware Problem - Battery
Battery maintenance.
1. Register the Notebook PC for a one-year-warranty using the following website:
http://member.asus.com/login.aspx?SLanguage=en-us
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damage caused by the accidental power loss. The ASUS battery pack has protection circuitry to
prevent over-charging so it will not damage the battery pack if it is left in the Notebook PC.
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not be using it for a long time. It is strongly recommended that you charge the battery pack
every three months.