User's Manual

How to restore the system to its default settings
• Press the Restore button at the rear panel
of the wireless router for more than five
seconds.
• Refer to the section Firmware Restoration
in Chapter 5 of this user manual.
The following are the factory default settings:
User Name: admin
Password: admin
Enable DHCP: Yes (if WAN cable is plugged
in)
IP address: 192.168.1.1
Domain Name: (Blank)
Subnet Mask: 255.255.255.0
DNS Server 1: 192.168.1.1
DNS Server 2: (Blank)
SSID: default
1 Chapter 6: Troubleshooting DSL-N11
ASUS DDNS Service
WL-500gP V2 is the first model that supports the ASUS DDNS service. When exchanging devices at the
service center, if you have registered the ASUS DDNS service and want to keep the original domain name,
data transfer is a must. Visit your local service center for more information.
Notes: If there is no activity in the domain - such as reconfiguring the router or accessing the registered domain name - within 90
days, the system automatically deletes the registered information. If you encounter any problem or difficulty in using your device,
contact the service center.
Frequently Asked Questions (FAQs)
1. Will the registered information be lost or registered by others?
If you have not updated the registered information in 90 days, the system automatically deletes the registered
information and the domain name may be registered by others.
2. I did not register the ASUS DDNS for the router I bought six months ago. Can I still register it?
Yes, you can still register the ASUS DDNS service for your router. The DDNS service is embedded in your
router, so you can register the ASUS DDNS service anytime. Before registering, click Query to check if
the hostname has been registered or not. If not, the system registers the hostname automatically.
3. I have registered a domain name before and it has been working well until my friends told me that
they could not access my domain name.
Check the following:
1. The internet is working well.
2. The DNS server is working well.
3. The last time you updated the domain name.
If there are still problems in accessing your domain name, contact the service center.
4. Can I register two domain names to separately access my http and ftp servers?
A. No, you cannot. You can only register one domain name for one router. Use port mapping to implement
security in the network.
DSL-N11 Chapter 6: Troubleshooting
5. After restarting the router, why is it that I see different WAN IPs in MS DOS and in the router
configuration page?
This is normal. The interval time between the ISP DNS server and ASUS DDNS results to different WAN IPs
in MS DOS and in the router configuration page. Different ISPs may have different interval time for IP
updating.
7. Is the ASUS DDNS service free, or is it just a trial version?
The ASUS DDNS service is a free and embedded service in some ASUS routers. Check your ASUS router if
it supports the ASUS DDNS service.
Appendices