User's Manual

Cannot access the Internet via wireless LAN
adapter
• Move the router closer to the wireless client.
• Check whether the wireless adapter is connected to the
correct wireless router.
• Check whether the wireless channel in use conforms to
the channels available in your country/ area.
• Check the encryption settings.
• Check if the ADSL or Cable connection is correct.
• Retry using another Ethernet cable.
Internet is not accessible
• Check the status indicators on the ADSL modem and
the wireless router.
• Check if the WAN LED on the wireless router is ON. If
the LED is not ON, change the cable and try again.
When ADSL Modem “Link” light is ON (not
blinking), this means Internet Access is
possible.
• Restart your computer.
• Refer to the Quick Start Guide of the wireless router and
re-configure the settings.
• Check if the WAN LED on the wireless router is ON.
• Check the wireless encryption settings.
• Check if the computer can get the IP address (via both
wired network and wireless network).
• Ensure that your web browser is configured to use the
local LAN, and is not configured to use a proxy server.
0 DSL-N11 Chapter 6: Troubleshooting
Problem Action
If the ADSL “LINK” light blinks continuously or stays off,
Internet access is not possible - the Router is unable to
establish a connection with the ADSL network.
• Ensure that all your cables are all properly
connected .
• Disconnect the power cord from the ADSL
or cable modem, wait a few minutes, then
reconnect the cord.
• If the ADSL light continues to blink or stays
OFF, contact your ADSL service provider.
Network name or encryption keys are forgotten
• Try setting up the wired connection and
configuring the wireless encryption again.
• Press the Restore button at the rear panel
of the wireless router for more than five
seconds.