User's Manual

4
• EncloseacopyofthecompletedWarrantycardatthebeginningofthisWarranty,andacopyofYoursalesreceipt/invoicefrom
the seller. (Please note: ASUS reserves the right to request the original sales receipt/invoice.) If You do not provide the receipt/
invoice from the seller, your warranty period will be deemed to start from the manufacture date of the Product, based upon
the serial number, rather than the date of purchase.
• Ensure that You have fully backed up all the data stored on Your Product and removed any personal, confidential or
proprietary information before any service process is started. You agree that ASUS may delete any data, software
or programs installed on the Product without restoring them. It shall be Your own responsibility to prevent any
permanent loss, damage or accidental misuse of Your data arising out of not creating a backup copy and deleting the
data from the unit.
• PacktheProductinasafeandstablepackaging.Theoriginalpackagingmaybeusefulforthispurpose.Inanycase,the
packaging should meet the following requirements:
• Usearigidboxwithflapsintact
• Removeanylabels,hazardousmaterialsindicators,andotherpreviousshipmentmarkingsontheboxthatarenolonger
applicable
• Wrapallitemsseparately
• Useadequatecushioningmaterial
• Usestrongtapedesignedforshipping
• Donotusestringorpaperover-wrap
• Useasingleaddresslabelthathasclear,completedeliveryandreturninformation
• Placeaduplicateaddresslabelinsidethepackage
• Pleasedonotsend anything but the Productitself,unless specifically requested by ASUS. Pleaseremoveanyaccessories as
well as any removable storage devices such as memory cards, discs, flash drives, from the Product. ASUS shall have no liability
for the loss, damage or destruction of accessories or removable storage devices, unless they are caused by willful or gross
negligent acts by ASUS.
• RemoveorprovideanypasswordwithwhichyouusedtosecuretheProduct.IfaccesstotheProductisblockedbypasswords,
then ASUS may not be able to detect and repair all issues of the Product.
• IftheProductisdesignedwithTPM(TrustedPlatformModule)function,providetheembeddedsecuritychippre-boot
password.
4. RMA methods
If RMA is necessary, you must deliver your product to the nearest ASUS Repair Center ASUS may, in its sole discretion, simplify
the service procedure by offering you to deliver the Product to the retail shop where you bought it or through a free pick-up and
delivery service.
Do not return to ASUS any contaminated Product or Product in a condition or under such circumstance that it is a danger to health
andsafety,including,butnotlimitedtoanyProductwhichhascomeincontactwithabiohazard,bodilyfluids,infectiousmaterials/
substance,chemicals,hazardoussubstances,diseases,insects,vermin,radiation.