User's Manual

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If ASUS provides any replacement Product or parts, you hereby agree to return to ASUS and transfer the ownership of the replaced
Product and/or parts. The replaced Product and/or parts shall automatically become the property of ASUS.
2. Exclusion of Software Support; Software provided “as-is”
This Warranty covers the hardware of the Product. ASUS will provide technical support for the preinstalled software the Product
is supplied with only to the extent that proper functioning of the hardware is concerned. For other problems with the software,
we advise You to review the Quick Start guide, the ASUS support web site and/or other online resources. Third party software may
require support from the respective vendors.
3. Customer responsibility when using the Product
• ReadtheQuickStartGuidefirstandusetheProductonlyaccordingtotheQuickStartGuide.
• DonotleavetheProductconnectedtothepowersupplyonceitisfullychargedandnotturnedon;someelectricalitemsare
not designed to be left connected to the power supply for extended periods of time.
• PeriodicallycreatebackupcopiesofthedatastoredontheProduct.
• Keepthe original packaging.IncasetheProductneedstobe returned forrepair, original packagingmayprovidea better
protection for the Product during transportation.
• PleasecheckthemanualandASUSsupportwebsiteforpredefinedsolutions,beforecontactingthecustomerservice.
• IftheProductisdesignedwithTPM(TrustedPlatformModule)function,keeptheembeddedsecuritychippre-bootpassword
in a safe place. (Note: Due to the design of TPM, it is not possible for ASUS to reset the embedded security chip pre-boot
password. If the password is lost, the Product can only be repaired by replacing the entire motherboard, which is not
covered under the Warranty.)
Contacting ASUS Customer Service
• BeforecontactingASUStechnicalsupport,ensurethatYouhavetheProductinfrontofYouandthatitisturnedon,ifpossible.
Please also be ready to provide the Product’s serial number, the model name and proof of purchase.
• Technical supporthotlinephonenumberscanbe foundinathttp://support.asus.com. Because contact information may
change, please referto the website for updated contact information.
• Youwill berequiredonrequest ofASUStoassistintroubleshootingfortheProduct,which mayincludesuchactionsasthe
following examples:
• Recoveringthe systemtorestoretheoperatingsystem, drivers and softwaretotheoriginalconfigurationthe Product had
when shipped from the factory;
• Installingupdates,patchesorservicepacks;
• RunningdiagnostictoolsandprogramsontheProduct;
• AllowingASUStechnicalsupportagenttoaccesstheProductwithremotediagnostictools(whenavailable);
• PerformingotherreasonableactivitiesrequestedbyASUS,whichwillassistinidentifyingorresolvingtheproblems.
• Iftheproblemisnotsolvedremotely,youwillhavetoreturntheProducttoanASUSRepairCenter(thisprocessiscalled“RMA”).
ASUS will issue a RMA number for Your Product. Please record Your RMA Number for tracking purposes.
• DescribetheproblemclearlyandcompletelyontheRMArequestform.