User Manual

TROUBLESHOOTING
NETWORK CONNECTION
258
14
CHAPTER
I can’t tell if data services are available
The following icons appear in the title bar
to indicate whether data services are
available:
My smartphone won’t connect to the
Internet
Your smartphone supports GPRS or UMTS
(3G) wireless data networks. To connect to
the Internet, you must subscribe to data
services with your network operator.
• Contact your network operator to verify
that your subscription plan includes data
services and that these services have
been correctly activated. Your network
operator should also be able to tell you
if there are any outages in your location.
• Press Power , select Wireless
Manager, and then select Phone to
Your phone is connected to a 3G
UMTS network, but you are not
actively transmitting data. You
can still make or receive calls.
Your phone is on and a 3G UMTS
data connection is active. You
can make and receive calls and
transmit data simultaneously.
You are in a roaming coverage
area and your phone is
connected to a 3G UMTS
network, but you are not actively
transmitting data. Additional fees
may apply for calls or data
transmission.
Your phone is connected to a
GPRS network, but you are not
actively transmitting data. You
can still make or receive calls.
Your phone is on and a GPRS
data connection is active. You
can still make or receive calls,
but the data transmission is
automatically interrupted.
You are in a roaming coverage
area and your phone is
connected to a GPRS network,
but you are not actively
transmitting data. Additional fees
may apply for calls or data
transmission.