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in your ZenFone.
2. Please plug-in the device with AC adapter or make sure the
battery power is more than 15% when doing a factory reset.
※ If 3 steps above could not solve the problems, please contact ASUS Official
Support for information.
Why can't I find the files stored in Hidden Cabinet when
connecting smartphone to PC ?
Why can't I find the files stored in Hidden Cabinet when connecting smartphone to
PC?
To provide file the privacy and security, user cannot directly read/access files stored
in Hidden Cabinet of their mobile device from a PC when connected your phone
with File Manager /Wireless File Transfer function as all files are stored in encrypted
format.
In addition, when you transfer your files from PC (or other source device) ,please be
sure the fileds are first transferred to the internal storage of smartphone (mobile
device). Then, you may move those files to the Hidden Cabinet via the File Manager.
Transferring files directly from the source device to the Hidden Cabinet of mobile
device may fail and may be unresearchable due to file encryption.