E2927 TeleSky Telecom Adapter Card User Guide V1.
Preface Welcome Congratulations on your purchase. Ensure that you read this manual carefully and keep it in a safe place for future reference. Safety Information • Read these instructions. • Keep these instructions. • Heed all instructions. • Do not expose the product to dripping or splashing and no objects filled with liquid shall be placed on the product.
• Only use attachments/ accessories specified by the manufacturer. • Use only with the cables specified by the manufacturer, or sold with the apparatus. • Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
number of the product is defaced or missing. The product name and revision number are both printed on the product itself. Manual revisions are released for each product design represented by the digit before and after the period of the manual revision number. Manual updates are represented by the third digit in the manual revision number.
Warning Instructions • Do not expose the product to dripping or splashing and no objects filled with liquid, such as vases, shall be placed on the product. • To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. • To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.
Compliance Notice The use of this equipment may be subject to local rules and regulations. The following rules and regulations may be relevant in some or all areas. FCC REQUIREMENTS This equipment complies with 47 CFR Part68 Rules. On the bottom of this equipment is label that contains, among other information, the ACTA registration Number and Ringer equipment Number (REN) for the equipment. If requested, this information must be given to the Telephone Company.
IC for Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment regulations. Cet appareil numerique de la class B respecte toutes les exigencies du Reglement sure le materiel brouiller du Canada.
Warning Symbols Used in this Manual NOTE: Tips and information to aid in completing a task. IMPORTANT: Instructions that you MUST follow to complete a task. CAUTION: Information to prevent injury to yourself when trying to complete a task. WARNING: Information to prevent injury to yourself when trying to complete a task. NETWORK DEPENDENT/SUBSCRIBED FEATURE: The phone feature is network dependent or subscribed.
Contents Preface................................... 1 Start Talking!............................22 Welcome............................................ 1 Safety Information......................... 1 About this Manual......................... 2 Warning Instructions..................... 4 Compliance Notice........................ 5 Warning Symbols Used in this Manual.................................. 7 Overview.............................. 9 Hardware/Software Requirements..................................
Overview This section provides an overview of the Telecom Adapter Card’s main features, and requirements. Hardware/Software Requirements • PC running Windows 2000 (SP4), XP (SP2) or MCE • Minimum 1 GHz processor or above • Minimum 256 MB RAM or above • Minimum 40 MB free hard disk space • Internet connection: either dial-up (min. 33.6 Kpbs) or broadband (cable, DSL, etc.
What is PSTN? PSTN stands for Public Switched Telephone Network and refers to the traditional telephone network used to make and receive calls through most home and office fixed phone lines. In this manual, PSTN lines are referred to as ‘landlines’. What is SkypeTM? SkypeTM is a VOIP (Voice Over Internet Protocol) system and enables you to make low-cost calls over the Internet.
Package Contents Ensure you have all of the following before you proceed. If any items are missing, contact your local vendor immediately. ASUS TeleSky Internal USB Connector Cable Telephone Cable * Support CD PKL .\ Y[ :[H R PJ 8\ Quick Start Guide * A phone jack is required to connect your telephone to the Telecom Adapter Card.
Product Views Phone Line output output jack jack Internal PC USB connector 12 ASUS TeleSky User Manual
Installation This section provides information on how to install the telecom adapter card in your desktop PC, make all necessary connections, and install the ASUS TeleSky software and Skype™ software. Remove the screws securing the PC casing. TV OUT SDIF-OUT PDIF-OUT Attach the internal USB connector cable to the connector at the rear of the card.
Remove the cover from one of the expansion slots on your PC. Insert and secure the Telecom Adapter Card as shown. Attach the connector cable to the USB connector on your PC motherboard as shown.
Connecting Your Phone LINE To connect your telephone to the Telecom Adapter Card and the card to your landline telephone jack, follow the steps below. LINE 1 2 To make the connections, do the following: 1. Connect one end of your original landline telephone cable to the LINE jack on the Telecom Adapter Card. Connect the other end to your landline telephone jack. 2.
Connecting to Make Only Skype Calls To connect your telephone to the Telecom Adapter Card and make calls solely through Skype, follow the steps below. LINE PHONE PSTN PHONE PHONE To make the connections, do the following: Connect your one end of the telephone cable, enclosed in this package, to the PHONE jack on the Telecom Adapter Card and the other to the connector jack on the phone itself.
Installing Software To install the ASUS TeleSky software, Skype™ and other bundled software, insert the supplied CD-ROM in your CDROM drive. Setup will begin automatically. If it does not start automatically, browse for the setup.exe file in your local CDROM drive. The main menu appears. Click to choose the software you wish to install. Installing Skype To install Skype, select Install SkypeTM from the CD-ROM main menu. Follow the on-screen instructions to install.
Installing and Configuring the ASUS TeleSky Utility Click Install Telecom Adapter Card Software Pack from the main menu. The installation wizard appears. Click Next to continue. Select the destination folder and click Next to continue. Select to create a shortcut to the program on your desktop. Click Next to continue.
The program is now ready to install. Click Install to continue. Once installed, the Telecom Adapter Card Configuration begins. Choose the connection option you require and click Configure. Connection Option 1 If you choose to connect only your telephone to make calls solely through Skype, a prompt appears. Pick up your phone and click Next.
If you hear a ringtone, click Yes. If not, click No, check your telephone is correctly connected to the PHONE port on the Telecom Adapter Card and try again. Once configured correctly, the Finish screen appears. Select the options you require, choose to reboot your computer now or later and click Configure Complete. Connection Option 2 If you choose to connect both your telephone and landline to the Telecom Adapter Card, a prompt appears. Pick up your phone and click Next.
If you hear a ringtone, click Yes. If not, click No, check your telephone and landline are correctly connected to their respective ports on the Telecom Adapter Card and try again. Press ‘*’ on your telephone keypad and click Next. If you can hear the Skype ringtone, click Yes. If not, click No, check your telephone and landline are correctly connected to their respective ports on the Telecom Adapter Card and try again. Once configured correctly, the Finish screen appears.
Start Talking! This section provides instructions to help you get up and running with the ASUS TeleSky utility as quickly as possible, and covers all the main functions of the software. Opening a New Skype Account Before you can start using the ASUS TeleSky utility, you must first open a Skype account. The Create Account wizard appears the first time Skype opens. Enter a username, password, and email address. Click Sign In to continue. Enter your personal details and click Next to continue.
Once installed Skype™ and Telecom Adapter Card Software, when you log in to skype, a prompt appears. Select Allow this program to use Skype and click OK. Topping Up Your Account In order to use the Skype out function and make calls to other landline or mobile numbers, you must first purchase calling credit through the Skype website. The Skype log in page will appear in your browser. Enter your username and password. The Your account page will load. You can top up your credit from here.
Setting Speed-Dial number You can set the Speed-Dial number for your contacts to speed up the call. Setting a Speed-Dial number: 1. Press right key at the contact and click Set Speed-Dial. 2. Enter the Speed-Dial number. (you can only enter 01 to 99) 3. Yo u w i l l s e e t h e Speed-Dial number appears on the right side of the contact .
Making Your First Call The Telecom Adapter Card allows making calls through your landline phone easy and straightforward. If your telephone and home landline are connected to the Telecom Adapter Card, the default dialing mode is through your landline. Press ‘*’ to switch the dialing mode to Skype. Making a PSTN Call: 1. Pick up your phone. 2. Ensure you can hear the landline dial tone. 3. Dial the desired phone number to make a PSTN call. 4. Hang up the phone to end your call. Making a Skype Call: 1.
3. Ensure you can hear the Skype dial tone. 4. Enter the desired SkypeOut number or speed dial. 5. Press ‘*’ after you have completed dialing to dial out Skype calls. 6. Hang up the phone to end your call. Alternatively, if only your telephone is connected to the Telecom Adapter card, you can only make Skype calls. The default dialing mode is through Skype. 1. Pick up your phone. 2. Ensure you can hear the Skype dial tone. 3. Enter the desired SkypeOut number or speed dial. 4.
Function Shortcuts: The following telephone key shortcuts are available during your call: Shortcut Function * Dialing mode switch *# Accept interrupting calls (call waiting) ** Enable multi Skype call (3-way telephoning) Description Switches phone dialing mode: Skype mode --> general landline mode; or General landline mode --> Skype mode. in Skype mode,dial the phone number or the skype speed-dial number ,then dial * again to dial up the skype call. Answers another call by putting it on hold.
Managing Contacts Searching for Contacts If you need to find other Skype users and add them to your contact list, the easiest way to do so is by using the search function. Click the icon in the Skype menu to begin the search. The Search for Skype Users screen appears. Complete the fields with the information for the user you wish to find. Click Search to begin searching.
All results will be displayed in a list at the bottom of the screen. Scroll through the list until you find the user you are looking for. Double click on the user’s name and a prompt appears. Click Add Selected Contact to add the user to your phonebook.
Adding Contacts To add a contact, click the icon in the Skype menu. The Add a Contact screen appears. To add a Skype contact, enter the Skype name, full name or email address of the person you wish to add. Click Search and the system will search the network. The results are displayed in a list. Double click the Skype name to add a contact. To add a SkypeOut contact click the link and enter the name and telephone number of the contact you wish to add.
Skype Conference You can also begin a conference call with two or more contacts through Skype. Click the call screen appears. icon. The conference Select the contacts you wish to invite to the call and click Add to add them to the Conference participants list. To remove contacts, select and click Remove. Click Start to begin the conference call.
Changing Advanced Settings This section provides instructions on how to change the advanced settings of the ASUS TeleSky utility.The Advanced Settings screen displays all advanced system settings. Click the tabs at the top of the screen to access each setting screen. See the following sections for an explanation of each screen.
Telephone Setup Click the Telephone Setup tab. The Telephone Setup screen appears. Here you can adjust all Telephone settings. See the following sections for an explanation of each available setting. Once all settings have been completed, click Apply and OK to save all changes.
Dial Tone Customization To set the waiting tone for outgoing calls, do the following: Select a tone from the dropdown list or Default to select the default tone. To edit your tones, click Tone list edit. The tone list edit screen appears. Select the tone you wish to use and click Apply and OK to save all settings. To add a new tone, click the icon. A browser window appears. Select the location of the tone and click OK. To delete a tone, select the tone from the list and click the icon.
Changing TeleSky Settings Check the checkboxes against the TeleSky settings you wish to enable. If you check these two checkboxes, everytime you startup the windows, the TeleSky utility and Skype will start automatically. Once all settings have been completed, click Apply and OK to save all changes.
Telephone Dialing Mode Click the Telephone Dialing Mode tab. The Telephone Dialing Mode screen appears. Here you can adjust connection settings. You can choose to only connect your telephone to the telecom adapter card or connect both your telephone and landline to the adapter card. Connection Option 1 - to make only Skype calls: 1. Pick up your phone. 2. Ensure you can hear the Skype dial tone.
3. Enter the desired SkypeOut number or speed dial. 4. Press ‘*’ after you have completed dialing to dial out Skype calls. 5. Hang up the phone to end your call. If you choose the latter, additional radio buttons become available: Check the radio boxes to select the dialing mode; either through Skype or through your landline (the default setting). Once all settings have been completed, click Apply and OK to save all changes.
Connection Option 2 - to make both Skype and landline calls: When landline mode is set as default: Making PSTN calls: 1. Pick up your phone. 2. Ensure you can hear the landline dial tone. 3. Dial the desired phone number to make a PSTN call. 4. Hang up the phone to end your call. Making Skype calls: 1. Pick up your phone and you will hear the landline dial tone. 2. Press ‘*’ to switch mode from landline to Skype mode. 3. Ensure you can hear the Skype dial tone. 4.
When Skype mode is set as default: Making Skype calls: 1. Pick up your phone. 2. Ensure you can hear the Skype dial tone. 3. Enter the desired SkypeOut number or speed dial. 4. Press ‘*’ after you have completed dialing to dial out Skype calls. 5. Hang up the phone to end your calls. Making PSTN calls: 1. Pick up your phone and you will hear the Skype dial tone. 2. Press ‘*’ to switch mode from Skype to landline mode. 3. Ensure you can hear the landline dial tone. 4.
About TeleSky Click the About TeleSky tab. The About TeleSky screen appears. Here you can view information on the TeleSky software. Click OK to exit the advanced setting menus.
Frequently Asked Questions This section provides solutions to problems or questions that may arise during the installation and operation of the Telecom Adapter Card. See the following for the most common questions and problems. If you cannot find your answer here, contact ASUS technical support directly, on the numbers found at the end of this manual. Why does the ASUS TeleSky utility icon appear inactive (gray) in the system tray? Make sure you are logged into Skype.
Why is there no Skype dial tone when I enable Skype Dial mode? Cable deployment may be incorrect or your PSTN phone line is not properly connected. Check all cable connections and run the device set-up diagnostic utility on the support CD. The ASUS TeleSky utility may not be running. Launch both the utility and Skype to ensure a Skype dial tone is heard. You may not be logged into Skype. Log in to your Skype account. The Skype sound settings may be incorrect. 1.
2.
Why does the phone not ring when a normal call or Skype call comes in? The phone ringer may be off or too low to hear. Adjust the ringer volume. Cable deployment may be incorrect or your PSTN phone line is not properly connected. Check all cable connections and run the device set-up diagnostic utility on the support CD. The ASUS TeleSky utility may not be running. Launch both the utility and Skype to ensure a Skype dial tone is heard. You may not be logged into Skype. Log in to your Skype account.
What should I do if I want to use other Skype devices, such as a headset rather than a regular phone? What if I cannot hear any sound from these other devices? Exit the ASUS TeleSky utility and restart Skype. The Skype sound settings may be incorrect. 1. Go to Skype > Tools > Options > Sound. 2. Configure the settings as follows: Audio In: Desired Skype Device or Windows Default Device. Audio Out: Desired Skype Device or Windows Default Device. Ringing: Desired Skype Device or Windows Default Device.
Why can I not hear any system sounds or alerts from the PC speakers when running the ASUS TeleSky utility? The default PC audio settings may be incorrect. 1. Go to Start > Control Panel > Sound and Audio Devices > Audio. 2. Configure the settings as follows: Sound playback: Windows Default Device. Sound recording: Windows Default Device.
I have a new Skype voicemail following a missed call. How can I listen to it? Missed calls and new voicemails are indicated as ‘new events’ in the Skype window: To listen to new voicemails do the following: Open Skype and click the ‘new event’ button (marked with a red flag).
Select the voicemail you wish to listen to from the list. Click to play the message or to delete it.
After I finish installing the TeleSky utility, the following window appears on the screen. If I choose “Do not allow this program to use Skype”, then how do I re-activate the skype phone? Go to Skype > Tools > Options > Privacy, click “Manage other programs’ access to Skype”. Then the following window appears, select the TeleSky icon and click “Change”.
Then the following window shows, select “Allow this program to use Skype” and click “OK”.
Then the “Manage API access control” frame appears, you will see the icon appears on the right side of the TeleSky icon. This means the program is activated.
Specifications Category Dimensions System Interface OS Support I/O Features Accessories System Requirement Details 100 x 55 x 15 mm USB interface Windows 2000(SP4)/XP(SP2)/MCE/XP64 2 x RJ11 jacks for Phone and PSTN cable Dual Mode Telephoning: PSTN and Skype Support PSTN call (PSTN in/PSTN out) Support Skype Call (Skype/SkypeIn/SkypeOut/Skype Conference) Support Call waiting for Skype Support 3-way telephoning for Skype Support Speed-dial for Skype Dial tone customization 1 x 9-pin internal USB cable 1
Contact Information ASUSTek COMPUTER INC. (Asia-Pacific) Address: Tel: No. 15, Li-Te Rd., Peitou, Taipei, Taiwan R.O.C 886-2-2894-3447 Technical Support: Toll-free Hotline: Fax: Website: 0800-093-456 (24 hour service) 886-2-2890-7698 http://tw.asus.com ASUS COMPUTER INTERNATIONAL (America) Address: Tel: Fax: Email: 44370 Nobel Drive, Fremont, CA 94538, USA. +1-502-995-0883 +1-502-933-8713 tmdl@asus.com Technical Support: Tel: Fax: Email: Website: +1-502-995-0883 +1-502-933-8713 tsd@asus.
ASUS COMPUTER GmbH (Germany/Austria) Address: Harkort Str. 25, D-40880 Ratingen, Germany Tel: +49-2102-95990 Fax: +49-2102-959911 Website: http://www.asuscom.de Online Support: http://www.asuscom.de/sales (Queries pertaining to marketing only) Technical Support: Tel: Fax: Email: +49-2102-95990 (Motherboard/Others) +49-2102-959910 (Notebooks) +49-2102-959911 http://www.asuscom.