User Guide RT-AX57 Dual Band Wi-Fi Router
E23446 Revised Edition V2 March 2024 Copyright © 2024 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Table of contents 1 1.1 1.2 1.3 1.4 1.5 1.6 Getting to know your wireless router Welcome!.........................................................................................6 Package contents..........................................................................6 Your wireless router......................................................................7 Positioning your router...............................................................9 Setup Requirements.......................................
Table of contents 3.5 Firewall........................................................................................... 30 3.5.1 3.5.2 3.5.3 3.5.4 3.6 3.7 3.8 Guest Network............................................................................ 34 IPv6.................................................................................................. 36 LAN.................................................................................................. 37 3.8.1 3.8.2 3.8.3 3.8.4 3.9 3.10 3.
Table of contents 3.13.3 WDS.............................................................................................63 3.13.4 Wireless MAC Filter................................................................65 3.13.5 RADIUS Setting.......................................................................66 3.13.6 Professional..............................................................................67 4 Utilities 5 Troubleshooting 4.1 4.2 5.1 5.2 Device Discovery................................
1 Getting to know your wireless router 1.1 Welcome! Thank you for purchasing an ASUS RT-AX57 Wireless Router! The ultra-thin and stylish RT-AX57 features a 2.4GHz and 5GHz dual bands for an unmatched concurrent wireless HD streaming and the ASUS Green Network Technology, which provides up to 70% power-saving solution. 1.
1.3 Your wireless router 5GHz LED Off: No 5GHz signal. On: Wireless system is ready. Flashing: Transmitting or receiving data via wireless connection. 2.4GHz LED Off: No 2.4GHz signal. On: Wireless system is ready. Flashing: Transmitting or receiving data via wireless connection. LAN LED Off: No power or no physical connection. On: Has physical connection to a local area network (LAN). WAN (Internet) LED Red: No IP or no physical connection. On: Has physical connection to a wide area network (WAN).
Power (DCIN) port Insert the bundled AC adapter into this port and connect your router to a power source. WAN (Internet) port Connect a network cable into this port to establish WAN connection. LAN 1 ~ 4 ports Connect network cables into these ports to establish LAN connection. NOTES: 8 • Use only the adapter that came with your package. Using other adapters may damage the device. • Specifications: DC Power adapter DC Output: +12V with max 1A/1.
1.4 Positioning your router For the best wireless signal transmission between the wireless router and the network devices connected to it, ensure that you: • Place the wireless router in a centralized area for a maximum wireless coverage for the network devices. • Keep the device away from metal obstructions and away from direct sunlight. • Keep the device away from 802.11g or 20MHz only Wi-Fi devices, 2.
1.5 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100BaseTX/1000BaseTX) • IEEE 802.11a/b/g/n/ac/ax wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES: • If your computer does not have built-in wireless capabilities, you may install an IEEE 802.11a/b/g/n/ac/ax WLAN adapter to your computer to connect to the network.
1.6 Router Setup IMPORTANT! • Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the followings: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well. • Reboot your cable modem and computer (recommended).
1.6.1 Wired connection NOTE: You can use either a straight-through cable or a crossover cable for wired connection. RT-AX57 b Wall Power Outlet Power LAN LINE d Laptop Modem a c LAN RESET PWR WAN To set up your wireless router via wired connection: 1. Insert your wireless router’s AC adapter to the DCIN port and plug it to a power outlet. 2. Using the bundled network cable, connect your computer to your wireless router’s LAN port. IMPORTANT! Ensure that the LAN LED is blinking.
1.6.2 Wireless connection Smart phone RT-AX57 Tablet Wall Power Outlet Power Modem LINE c Laptop a b LAN RESET PWR WAN To set up your wireless router via wireless connection: 1. Insert your wireless router’s AC adapter to the DCIN port and plug it to a power outlet. 2 Using the bundled network cable, connect your modem to your wireless router’s WAN port. 3. Insert your modem’s AC adapter to the DCIN port and plug it to a power outlet. 4. Install an IEEE 802.
2 Getting started 2.1 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. NOTE: The features may vary with different firmware versions. To log into the web GUI: 1. On your web browser, manually key in the wireless router’s default IP address: http://www.asusrouter.com. 2.
2.2 Quick Internet Setup (QIS) with Autodetection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings. To use QIS with auto-detection: 1. Launch a web browser. You will be redirected to the ASUS Setup Wizard (Quick Internet Setup). If not, key in http://www.asusrouter.com manually. 2.
4. On the Login Information Setup page, change the router’s login password to prevent unauthorized access to your wireless router. NOTE: The wireless router's login username and password is different from the 2.4GHz/5GHz network name (SSID) and security key. The wireless router's login username and password allows you to log into your wireless router's Web GUI to configure your wireless router's settings. The 2.
2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless networks. 2. Select the wireless network that you want to connect to, then click Connect. 3. You may need to key in the network security key for a secured wireless network, then click OK. 4.
3 Configuring the General and Advanced settings 3.1 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. NOTE: The features may vary with different firmware versions. To log into the web GUI: 1. On your web browser, manually key in the wireless router’s default IP address: http://www.asusrouter.com. 2.
Information banner Top command buttons QIS Navigation panel Right column Middle column NOTE: If you are logging into the Web GUI for the first time, you will be directed to the Quick Internet Setup (QIS) page automatically. 3.2 Using the Network Map Network Map allows you to configure your network’s security settings and manage your network clients.
3.2.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map. 2. On the Network Map screen and under System Status, you can configure the wireless security settings such as SSID, security level, and encryption settings. NOTE: You can set up different wireless security settings for 2.4GHz and 5GHz bands. 2.
4. From the WEP Encryption dropdown list, select the encryption method for your wireless network. IMPORTANT! The IEEE 802.11n/ac/ax standard prohibits using High Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these encryption methods, your data rate will drop to IEEE 802.11g 54Mbps connection. 5. Key in your security passkey. 6. Click Apply when done. 3.2.2 Managing your network clients To manage your network clients: 1. From the navigation panel, go to General > Network Map. 2.
3.3 AiProtection AiProtection provides real-time monitoring that detects malware, spyware, and unwanted access. It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet.
3.3.1 Network Protection Network Protection prevents network exploits and secures your network from unwanted access. Configuring Network Protection To configure Network Protection: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Network Protection tab, click Scan. When done scanning, the utility displays the results on the Router Security Assessment page.
IMPORTANT! Items marked as Yes on the Router Security Assessment page is considered to be at a safe status. Items marked as No, Weak, or Very Weak is highly recommended to be configured accordingly. 4. (Optional) From the Router Security Assessment page, manually configure the items marked as No, Weak, or Very Weak. To do this: a. Click an item. NOTE: When you click an item, the utility forwards you to the item’s setting page. b.
Malicious Sites Blocking This feature restricts access to known malicious websites in the cloud database for an always-up-to-date protection. NOTE: This function is automatically enabled if you run the Router Weakness Scan. To enable Malicious Sites Blocking: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Malicious Sites Blocking pane, click ON.
3.3.2 Setting up Parental Controls Parental Controls allows you to control the Internet access time or set the time limit for a client’s network usage. To go to the Parental Controls main page: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on the Parental Controls tab.
Time Scheduling Time Scheduling allows you to set the time limit for a client’s network usage. NOTE: Ensure that your system time is synchronized with the NTP server. To configure Time Scheduling: 1. From the navigation panel, go to General >AiProtection > Parental Controls > Time Scheduling. 2. From the Enable Time Scheduling pane, click ON. 3. From the Clients Name column, select or key in the client’s name from the drop down list box.
3.4 Administration 3.4.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Advanced Settings > Administration > Operation Mode. 2. Select any of these operation modes: • Wireless router mode (default): In wireless router mode, the wireless router connects to the Internet and provides Internet access to available devices on its own local network.
3.4.2 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com. To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings > Administration > Firmware Upgrade. 2. In the New Firmware File field, click Browse to locate the downloaded file. 3. Click Upload. NOTES: • When the upgrade process is complete, wait for some time for the system to reboot.
3.5 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. 3.5.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall > General. 2. On the Enable Firewall field, select Yes. 3. On the Enable DoS protection, select Yes to protect your network from DoS (Denial of Service) attacks though this may affect your router’s performance. 4.
2. On the Enable URL Filter field, select Enabled. 3. Enter a URL and click the button. 4. Click Apply. 3.5.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords. To set up a keyword filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Keyword Filter. 2. On the Enable Keyword Filter field, select Enabled. 3. Enter a word or phrase and click the Add button. 4. Click Apply.
NOTES: • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites). To resolve this issue, clear the DNS cache before setting up the Keyword Filter. • Web pages compressed using HTTP compression cannot be filtered. HTTPS pages also cannot be blocked using a keyword filter. 3.5.
To set up a Network Service filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Network Service Filter. 2. On the Enable Network Services Filter field, select Yes. 3. Select the Filter table type. Black List blocks the specified network services. White List limits access to only the specified network services. 4. Specify the day and time when the filters will be active. 5. To specify a Network Service to filter, enter the Source IP, Destination IP, Port Range, and Protocol.
3.6 Guest Network The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. NOTE: RT-AX57 supports up to six SSIDs (three 2.4GHz and three 5GHz SSIDs). To create a guest network: 1. From the navigation panel, go to General > Guest Network. 2. On the Guest Network screen, select 2.4GHz or 5GHz frequency band for the guest network that you want to create. 3. Click Enable.
4. To configure additional options, click Modify. 5. Click Yes on the Enable Guest Network screen. 6. Assign a wireless name for your temporary network on the Network Name (SSID) field. 7. Select an Authentication Method. 8. Select an Encryption method. 9. Specify the Access time or choose Limitless. 10.Select Disable or Enable on the Access Intranet item. 11.When done, click Apply.
3.7 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2. Select your Connection Type. The configuration options vary depending on your selected connection type. 3. Enter your IPv6 LAN and DNS settings. 4. Click Apply.
3.8 LAN 3.8.1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1. From the navigation panel, go to Advanced Settings > LAN > LAN IP. 2. Modify the IP address and Subnet Mask. 3. When done, click Apply.
3.8.2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network. To configure the DHCP server: 1. From the navigation panel, go to Advanced Settings > LAN > DHCP Server. 2. In the Enable the DHCP Server field, tick Yes. 3. In the Domain Name text box, enter a domain name for the wireless router. 4. In the IP Pool Starting Address field, key in the starting IP address. 5.
6. In the Lease Time field, specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address. NOTES: • We recommend that you use an IP address format of 192.168.50.xxx (where xxx can be any number between 2 and 254) when specifying an IP address range. • An IP Pool Starting Address should not be greater than the IP Pool Ending Address. 7.
3.8.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing table: 1. From the navigation panel, go to Advanced Settings > LAN > Route. 2. On the Enable static routes field, choose Yes. 3. On the Static Route List, enter the network information of other access points or nodes.
3.8.4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service.
3.9 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2.
3.10 Traffic Analyzer The traffic monitor feature allows you to access the bandwidth usage and speed of your Internet, wired, or wireless networks. It allows you to monitor network traffic in real-time or on a daily basis. It also offers an option to display the network traffic within the last 24 hours. NOTE: Packets from the Internet are evenly transmitted to the wired and wireless devices.
3.11 Traffic Manager 3.11.1 Managing QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To set up bandwidth priority: 1. From the navigation panel, go to General > Traffic Manager > QoS. 2. Click ON to enable QoS. Fill in the upload and download bandwidth fields. NOTE: Get the bandwidth information from your ISP. 3. Click Save. NOTE: The User Specify Rule List is for advanced settings.
4. On the user-defined QoS rules page, there are four default online service types – web surf, HTTPS and file transfers. Select your preferred service, fill in the Source IP or MAC, Destination Port, Protocol, Transferred and Priority, then click Apply. The information will be configured in the QoS rules screen. NOTES: • To fill in the source IP or MAC, you can: a) Enter a specific IP address, such as "192.168.122.1". b) Enter IP addresses within one subnet or within the same IP pool, such as “192.168.
5. On the User-defined Priority page, you can prioritize the network applications or devices into five levels from the userdefined QoS rules’ dropdown list. Based on priority level, you can use the following methods to send data packets: • Change the order of upstream network packets that are sent to the Internet. • Under Upload Bandwidth table, set Minimum Reserved Bandwidth and Maximum Bandwidth Limit for multiple network applications with different priority levels.
3.12 WAN 3.12.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types. To configure the WAN connection settings: 1. From the navigation panel, go to Advanced Settings > WAN > Internet Connection. 2. Configure the following settings below. When done, click Apply. • WAN Connection Type: Choose your Internet Service Provider type. The choices are Automatic IP, PPPoE, PPTP, L2TP or fixed IP.
• Enable NAT: NAT (Network Address Translation) is a system where one public IP (WAN IP) is used to provide Internet access to network clients with a private IP address in a LAN. The private IP address of each network client is saved in a NAT table and is used to route incoming data packets.
• MAC Address: MAC (Media Access Control) address is a unique identifier for your networking device. Some ISPs monitor the MAC address of networking devices that connect to their service and reject any unrecognized device that attempt to connect. To avoid connection issues due to an unregistered MAC address, you can: • Contact your ISP and update the MAC address associated with your ISP service.
3.12.2 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: • More than one local client needs port forwarding for the same application at a different time. • An application requires specific incoming ports that are different from the outgoing ports. To set up Port Trigger: 1.
• Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. • Protocol: Select the protocol, TCP, or UDP. NOTES: • When connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000. The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port.
3.12.3 Virtual Server/Port Forwarding Port forwarding is a method to direct network traffic from the Internet to a specific port or a specific range of ports to a device or number of devices on your local network. Setting up Port Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network.
• Famous Game List: This item lists ports required for popular online games to work correctly. • FTP Server Port: Avoid assigning the port range 20:21 for your FTP server as this would conflict with the router’s native FTP server assignment. • Service Name: Enter a service name. • Port Range: If you want to specify a Port Range for clients on the same network, enter the Service Name, the Port Range (e.g. 10200:10300), the LAN IP address, and leave the Local Port empty.
To check if Port Forwarding has been configured successfully: • Ensure that your server or application is set up and running. • You will need a client outside your LAN but has Internet access (referred to as “Internet client”). This client should not be connected to the ASUS router. • On the Internet client, use the router’s WAN IP to access the server. If port forwarding has been successful, you should be able to access the files or applications.
3.12.4 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network. In a DMZ configuration, one network client receives all inbound packets. Setting up DMZ on a network is useful when you need incoming ports open or you want to host a domain, web, or e-mail server.
3.12.5 DDNS Setting up DDNS (Dynamic DNS) allows you to access the router from outside your network through the provided ASUS DDNS Service or another DDNS service. To set up DDNS: 1. From the navigation panel, go to Advanced Settings > WAN > DDNS. 2. Configure the following settings below. When done, click Apply. • Enable the DDNS Client: Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS.
3.12.6 NAT Passthrough NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients. PPTP Passthrough, L2TP Passthrough, IPsec Passthrough and RTSP Passthrough are enabled by default. To enable / disable the NAT Passthrough settings, go to the Advanced Settings > WAN > NAT Passthrough. When done, click Apply.
3.13 Wireless 3.13.1 General The General tab allows you to configure the basic wireless settings. To configure the basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General. 2. Select 2.4GHz or 5GHz as the frequency band for your wireless network. 3. Assign a unique name containing up to 32 characters for your SSID (Service Set Identifier) or network name to identify your wireless network.
NOTE: You can assign unique SSIDs for the 2.4GHz and 5GHz frequency bands. 4. In the Hide SSID field, select Yes to prevent wireless devices from detecting your SSID. When this function is enabled, you would need to enter the SSID manually on the wireless device to access the wireless network. 5. Select any of these wireless mode options to determine the types of wireless devices that can connect to your wireless router: • Auto: Select Auto to allow 802.11AX, 802.11AC, 802.11n, 802.11g, and 802.
• WPA/WPA2/WPA3 Personal/WPA Auto-Personal: This option provides strong security. You can use either WPA (with TKIP), WPA2 (with AES) or WPA3. If you select this option, you must use TKIP + AES encryption and enter the WPA passphrase (network key). • WPA/WPA2/WPA3 Enterprise/WPA Auto-Enterprise: This option provides very strong security. It is with integrated EAP server or an external RADIUS back-end authentication server.
3.13.2 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1. From the navigation panel, go to Advanced Settings > Wireless > WPS. 2. In the Enable WPS field, move the slider to ON. 3. WPS uses 2.4GHz by default.
4. In the WPS Method field, select Push Button or Client PIN code. If you select Push Button, go to step 5. If you select Client PIN code, go to step 6. 5. To set up WPS using the router’s WPS button, follow these steps: a. Click Start or press the WPS button found at the rear of the wireless router. b. Press the WPS button on your wireless device. This is normally identified by the WPS logo. NOTE: Check your wireless device or its user manual for the location of the WPS button. c.
3.13.3 WDS Bridge or WDS (Wireless Distribution System) allows your ASUS wireless router to connect to another wireless access point exclusively, preventing other wireless devices or stations to access your ASUS wireless router. It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices. To set up the wireless bridge: 1. From the navigation panel, go to Advanced Settings > Wireless > WDS. 2.
• WDS Only: Enables the Wireless Bridge feature but prevents other wireless devices/stations from connecting to the router. • HYBRID: Enables the Wireless Bridge feature and allows other wireless devices/stations to connect to the router. NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the Access Point. 4. In the Connect to APs in list field, click Yes if you want to connect to an Access Point listed in the Remote AP List. 5.
3.13.4 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Advanced Settings > Wireless > Wireless MAC Filter. 2. Tick Yes in the Enable Mac Filter field. 3. In the MAC Filter Mode dropdown list, select either Accept or Reject. • Select Accept to allow devices in the MAC filter list to access to the wireless network.
3.13.5 RADIUS Setting RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPAEnterprise, WPA2-Enterprise, WPA3-Enterprise or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authentication mode is set to WPA-Enterprise, WPA2-Enterprise, or WPA3-Enterprise. NOTE: Please refer to section 3.13.1 General section for configuring your wireless router’s Authentication Mode. 2.
3.13.6 Professional The Professional screen provides advanced configuration options. NOTE: We recommend that you use the default values on this page. In the Professional Settings screen, you can configure the followings: • Band: Select the frequency band that the professional settings will be applied to. • Enable Radio: Select Yes to enable wireless networking. Select No to disable wireless networking.
• Enable wireless scheduler: You can choose clock format as 24-hour or 12-hour. The color in the table indicates Allow or Deny. Click each frame to change the settings of the hour of the weekdays and click OK when done. • Set AP isolated: The Set AP isolated item prevents wireless devices on your network from communicating with each other. This feature is useful if many guests frequently join or leave your network. Select Yes to enable this feature or select No to disable.
three milliseconds. • Beacon Interval: Beacon Interval is the time between one DTIM and the next. The default value is 100 milliseconds. Lower the Beacon Interval value for an unstable wireless connection or for roaming devices. • Enable TX Bursting: Enable TX Bursting improves transmission speed between the wireless router and 802.11g devices. • Enable WMM APSD: Enable WMM APSD (Wi-Fi Multimedia Automatic Power Save Delivery) to improve power management between wireless devices.
4 Utilities NOTES: • • Download and install the wireless router's utilities from the ASUS website: • Device Discovery v1.4.7.1 at http://dlcdnet.asus.com/pub/ASUS/ LiveUpdate/Release/Wireless/Discovery.zip • Firmware Restoration v1.9.0.4 at http://dlcdnet.asus.com/pub/ ASUS/LiveUpdate/Release/Wireless/Rescue.zip The utilities are not supported on MAC OS. 4.
4.2 Firmware Restoration Firmware Restoration is used on an ASUS Wireless Router that failed during its firmware upgrading process. It uploads the firmware that you specify. The process takes about three to four minutes. IMPORTANT! Launch the rescue mode on the router before using the Firmware Restoration utility. NOTE: This feature is not supported on MAC OS.
To launch the rescue mode and use the Firmware Restoration utility: 1. Unplug the wireless router from the power source. 2. Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source. Release the Reset button when the Power LED at the front panel flashes slowly, which indicates that the wireless router is in the rescue mode. 3. Set a static IP on your computer and use the following to set up your TCP/IP settings: IP address: 192.168.1.x Subnet mask: 255.255.
5 Troubleshooting This chapter provides solutions for issues you may encounter with your router. If you encounter problems that are not mentioned in this chapter, visit the ASUS support site at: https://www.asus.com/support/ for more product information and contact details of ASUS Technical Support. 5.1 Basic Troubleshooting If you are having problems with your router, try these basic steps in this section before looking for further solutions. Upgrade Firmware to the latest version. 1.
Restart your network in the following sequence: 1. Turn off the modem. 2. Unplug the modem. 3. Turn off the router and computers. 4. Plug in the modem. 5. Turn on the modem and then wait for 2 minutes. 6. Turn on the router and then wait for 2 minutes. 7. Turn on computers. Check if your Ethernet cables are plugged properly. • When the Ethernet cable connecting the router with the modem is plugged in properly, the WAN LED will be on.
• Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the web GUI, Network Map > Clients page, and hover the mouse pointer over your device in Client Status.
5.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. Ensure that the Caps Lock key is disabled when you enter the login information. • Delete the cookies and files in your web browser. For Internet Explorer, follow these steps: 1. Launch Internet Explorer, then click Tools > Internet Options. 2.
The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5GHz network, make sure that your wireless device supports 5GHz or features dual band capabilities. • Out of Range: • Move the router closer to the wireless client. • Try to adjust antennas of the router to the best direction as described in section 1.4 Positioning your router. • DHCP server has been disabled: 1. Launch the web GUI.
• SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced Settings > Wireless > General, select No on Hide SSID, and select Auto on Control Channel. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode.
Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General> Network Map, and check the Internet status. • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting. • The device has been blocked via the Parental Control function.
• If there is still no Internet access, try to reboot your computer and verify the network’s IP address and gateway address. • Check the status indicators on the ADSL modem and the wireless router. If the WAN LED on the wireless router is not ON, check if all cables are plugged properly. You forgot the SSID (network name) or network password • Setup a new SSID and encryption key via a wired connection (Ethernet cable).
Firmware upgrade failed. Launch the rescue mode and run the Firmware Restoration utility. Refer to section 4.2 Firmware Restoration on how to use the Firmware Restoration utility. Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. A. Disable the proxy server, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections > LAN settings. 3.
MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Click Apply Now when done. NOTE: Refer to your browser’s help feature for details on disabling the proxy server. B. Set the TCP/IP settings to automatically obtain an IP address. Windows® 1. Click Start > Control Panel > Network and Sharing Center, then click the network connection to display its status window.
2. Click Properties to display the Ethernet Properties window. 3. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 4. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically. 5. Click OK when done.
MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Preferences > Network > Configure... 3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list. 4. Click Apply Now when done. NOTE: Refer to your operating system’s help and support feature for details on configuring your computer’s TCP/IP settings. C. Disable the dial-up connection, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2.
Appendices GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license. All future firmware updates will also be accompanied with their respective source code. Please visit our web site for updated information. Note that we do not offer direct support for the distribution.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.
Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone’s free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. Terms & conditions for copying, distribution, & modification 0.
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2.
These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it.
Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions.
on consistent application of that system; it is up to the author/ donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8.
NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.
Safety Notices When using this product, always follow the fundamental safety precautions, including, but not limited to the following: WARNING! • The power supply cord(s) must be plugged into socket-outlet(s) that is /are provided with a suitable earth ground. Connect the equipment only to a nearby socket outlet that is easily accessible. • If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
WARNING! • DO NOT place on uneven or unstable work surfaces. • DO NOT place or drop objects on the top of the product. Avoid exposing the product to mechanical shock such as crushing, bending, puncturing or shredding. • DO NOT disassemble, open, microwave, incinerate, paint, or shove any foreign objects into this product. • Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating. • Keep the product away from fire and heat sources.
Service and Support Visit our multi-language website at https://www.asus.com/support.