RS500A-E9 Series RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U 1U Rackmount Server User Guide
E15584 Revised Edition V3 June 2019 Copyright © 2019 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Contents Safety information....................................................................................................... vi About this guide......................................................................................................... vii Chapter 1: Product Introduction 1.1 System package contents.......................................................................... 1-2 1.2 Serial number label.....................................................................................
Contents Chapter 3: 3.1 3.2 Installation Options Rail kit installation...................................................................................... 3-2 3.1.1 Tool-less Friction Rail Kit............................................................. 3-2 3.1.2 Installing the tool-less rack rail..................................................... 3-2 Rail kit dimensions.....................................................................................
Contents 5.4.7 Serial Port Console Redirection................................................. 5-15 5.4.8 CPU Configuration..................................................................... 5-17 5.4.9 PCI Subsystem Settings............................................................ 5-18 5.4.10 Network Stack Configuration..................................................... 5-19 5.4.11 CSM Configuration..................................................................... 5-20 5.4.
Safety information Electrical Safety • Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged. • To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system. • When adding or removing any additional devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected.
About this guide Audience This user guide is intended for system integrators, and experienced users with at least basic knowledge of configuring a server. Contents This guide contains the following parts: 1. Chapter 1: Product Introduction This chapter describes the general features of the server, including sections on front panel and rear panel specifications. 2.
Conventions To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to help you complete a task. Typography Bold text Indicates a menu or an item to select.
Chapter 1: Product Introduction Product Introduction This chapter describes the general features of the chassis kit. It includes sections on front panel and rear panel specifications.
1.1 System package contents Check your system package for the following items. Model Name RS500A-E9-PS4, RS500A-E9-RS4, RS500A-E9-RS4-U Chassis ASUS R10E 1U Rackmount Chassis Motherboard ASUS KNPA-U16 Server Board 1 x 650W Single Power Supply (RS500A-E9-PS4) 1 x 770W Redundant Power Supply (RS500A-E9-RS4, RS500A-E9-RS4-U) 4 x Hot-swap 3.
1.2 Serial number label Before requesting support from the ASUS Technical Support team, you must take note of the product’s serial number containing 12 characters such as xxS0xxxxxxxx shown as the figure below. With the correct serial number of the product, ASUS Technical Support team members can then offer a quicker and satisfying solution to your problems.
1.3 System specifications The ASUS RS500A-E9 Series is a 1U barebone server system featuring the ASUS KNPA-U16 Server Board. The server supports AMD EPYC™ 7000 Series processors plus other latest technologies through the chipsets onboard.
Model Name Auxiliary Storage Device Bay (Optical Drive) RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U 1 x Slim-type Optical Drive 2 x USB 3.0 ports Front I/O Ports 1 x VGA port 2 x USB 3.
Model Name RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U Single 650W 80 PLUS 1+1 Redundant 770W 80 PLUS Platinum Power Supply Platinum Power Supply Power Supply Rating: (following different Rating: 100~127/200~240 Vac, 10A/5A, 100~127/200~240Vac, configuration by region) 50~60Hz, Class I 9A/5A, 50~60Hz, Class I Operating temperature: 10°C – 35°C Environment Non operating temperature: -40°C – 70°C Non operating humidity: 20% – 90% (Non condensing) *Specifications are subject to change without notice.
1.4 Front panel features The barebone server displays a simple yet stylish front panel with easily accessible features. The power and reset buttons, LED indicators, slim type optical drive, and two USB ports are located on the front panel. Refer to the Front panel LEDs section for the LED descriptions. Rack screw Rack screw HDD 1 HDD 2 HDD 3 4 Optical drive (optional) 1.5 3 HDD 4 2 1 LAN 4 LED Asset tag LAN 3 LED (hidden) LAN 2 LED LAN 1 LED Message LED HDD LED VGA port USB 3.
1.6 Internal features The barebone server includes the basic components as shown. 1. Power supply and power fan 2. PCI Express slot Riser Card 3. ASUS KNPA-U16 Server Board 4. System fans 5. SAS / SATA backplane (hidden) 6. HDD tray 1 - Connects to backplane 7. HDD tray 2 - Connects to backplane 8. HDD tray 3 - Connects to backplane 9. HDD tray 4 - Connects to backplane 10. Front I/O boards (hidden) 11. Slim-type optical drive 12.
1.7 LED information 1.7.
1.7.2 LAN (RJ-45) LEDs LAN port LED indications Activity/Link LED ACT/LINK LED Speed LED Status Description Status Description OFF GREEN BLINKING No link Linked Data activity GREEN 1 Gbps connection SPEED LED LAN port Dedicated Management LAN port (DM_LAN1) LED indications Activity/Link LED Status OFF YELLOW BLINKING 1.7.
Chapter 2: Hardware Information Hardware Information This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.
2.1 Chassis cover Removing the rear cover 1. Locate and remove the front side screws. Front side screw 2. Loosen the two thumbscrews on the rear panel to release the rear cover from the chassis. Thumbscrews 3. Firmly hold the cover and slide it toward the rear panel for about half an inch until it is disengaged from the chassis. 4. Lift the cover from the chassis. 5. To reattach the rear cover, reverse step 1 to 4. A protection film is pre-attached to the system cover before shipping.
2.2 Central Processing Unit (CPU) The motherboard comes with a surface mount Socket SP3 designed for the AMD EPYC™ 7000 Series. 2.2.1 • Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related.
3. Loosen each screw one by one in the sequence shown on the socket to open the load plate. 4. Slightly lift open the rail frame. Load plate Rail frame External cap 5. Slide the external cap out of the rail frame.
6. Slide the carrier frame with CPU into the rail frame, then remove the PnP cap. The carrier frame with CPU fits in only one correct orientation. DO NOT force the carrier frame with CPU into the rail frame. Carrier frame with CPU Rail frame PnP cap 7. Gently push the rail frame just enough to let it sit on top of the CPU socket. Carrier frame with CPU 8.
9. Twist each of the four screws with a screwdriver just enough to attach the heatsink to the motherboard. When the four screws are attached, tighten them one by one in a diagonal sequence to complete the installation. The heatsink screws are T20 models. A torque value of 12 inch-lbf is recommended.
2.3 System memory 2.3.1 Overview The motherboard comes with sixteen (16) Double Data Rate 4 (DDR4) Dual Inline Memory Modules (DIMM) sockets. The figure illustrates the location of the DDR4 DIMM sockets: 2.3.2 Memory Configurations You may install 32GB, 16GB, 8GB, 4GB RDIMM, 64GB, 32GB LRDIMM, or 128GB, 64GB LRDIMM 3DS into the DIMM sockets using the memory configurations in this section.
2.3.3 Installing a DIMM on a single clip DIMM socket Ensure to unplug the power supply before adding or removing DIMMs or other system components. Failure to do so may cause severe damage to both the motherboard and the components. 1. Unlock a DIMM socket by pressing the retaining clip outward. 2. Align a DIMM on the socket such that the notch on the DIMM matches the DIMM slot key on the socket.
2.4 Hard disk drives The system supports four hot-swap SATA/SAS hard disk drives. The hard disk drive installed on the drive tray connects to the motherboard SATA/SAS ports via the SATA/SAS backplane. To install a 3.5” hot-swap SATA/SAS HDD: 1. Push the spring lock to the right (A) then pull the tray lever outward (B) to release the drive tray. The drive tray ejects slightly after you pull out the lever. tray lever 2. Firmly hold the tray lever and pull the drive tray out of the bay. 3.
5. Place the 3.5” SATA/SAS HDD into the tray then secure it with four screws. 6. Insert the drive tray and HDD assembly all the way into the depth of the bay until just a small fraction of the tray edge protrudes. When installed, the SATA/SAS connector on the drive connects to the SATA/SAS interface on the backplane. 7. Push the tray lever until it clicks and secures the drive tray in place. The drive tray is correctly placed when its front edge aligns with the bay edge. 8.
To install a 2.5” storage device to the front panel: 1. Push the spring lock to the right (A) then pull the tray lever outward (B) to release the drive tray. The drive tray ejects slightly after you pull out the lever. tray lever 2. Firmly hold the tray lever and pull the tray out of the bay. 3. Place the tray on a flat and stable surface. 4. Prepare the 2.5” storage device and the bundled set of screws.
5. Place the 2.5” storage device into the tray then secure it with four screws. 6. Insert the tray and storage device assembly all the way into the depth of the bay until just a small fraction of the tray edge protrudes. When installed, the SATA/NVMe connector on the storage device connects to the SATA/ NVMe interface on the backplane. 7. Push the tray lever until it clicks and secures the tray in place. The tray is correctly placed when its front edge aligns with the bay edge. 8.
1 Q-Code 2.5 Expansion slot 2.5.1 Installing an expansion card to the riser card bracket The barebone server comes with a riser card bracket. You need to remove the bracket if you want to install PCI Express x8 or x16 expansion cards. Q-Code 1 To install a PCI Express x8 or x16 card: 1. Firmly hold the riser card bracket, then pull it up to detach it from the PCI Express x24 slot on the motherboard. 2.
5. Install the riser card bracket and PCI Express card assembly back into the PCI Express x24 slot on the motherboard. Ensure that the golden connectors of the riser card bracket is firmly seated in place. 2.5.2 5 Installing an ASUS PIKE II card You can install an ASUS PIKE II card on the provided PCI-E slot onboard. To install an ASUS PIKE II card: 1. 2-14 Firmly hold the riser card bracket, then pull it up to detach it from the PCI Express x24 slot on the motherboard.
2. Remove the screw that secures the metal cover to the riser card bracket, then remove the metal cover. 3. Prepare your ASUS PIKE II card. 4. Insert the expansion card into the PCI-E slot. Ensure that the golden fingers are totally inserted into the slot, then secure the ASUS PIKE II card with the screw removed before.
5. Remove the default mini-SAS HD cable from the motherboard. 6. Connect the mini-SAS HD cable to connector 1 of the ASUS PIKE II card.
7. Reinstall the riser card bracket into the PCI Express x24 slot on the motherboard. Ensure that the golden connectors of the riser card bracket is firmly seated in place.
2.5.3 Installing M.2 (NGFF) cards To install an M.2 (NGFF) card: 1. Locate the M.2 (NGFF) connector on your motherboard. 2. Remove the top screw and the stand from the motherboard. Top screw Stand screw 3. 2-18 Select an appropriate screw hole on the motherboard for your M.2 card, then secure the stand to the motherboard.
4. Prepare the M.2 card. 5. Align and insert the M.2 card into the M.2 connector on the motherboard. Ensure that the golden connector of the M.2 card is inserted firmly in place and that the screw hole on the M.2 card matches the stand screw on the motherboard. 6. Secure the M.2 card with the top screw. Ensure that the M.2 card is positioned between the top screw and the stand screw before securing it.
2.5.4 Installing Mezzanine cards To install a Mezzanine card: 2-20 1. Locate the Mezzanine card connector on your motherboard. 2. Firmly hold the riser card bracket, then pull it up to detach it from the PCI Express x24 slot on the motherboard.
3. Select the slots that are going to be used for your Mezzanine card, then use a screwdriver and pry the corresponding slots until it pops off. 4. Prepare your Mezzannine card and the signal cable. Connect the signal transmission end (white) to the AUXLED_CON header on the card. AUXLED_CON1 5. Insert the ports of the Mezzanine card into the mounting hole on the chassis, then insert the golden connector of the Mezzanine card into the MEZZPCIE1 (OCP) connector on the motherboard.
6. Secure the Mezzanine card with the four (4) bundled screws. 7. Connect the signal end (black) to the OCP_LED1 header on the motherboard. The two ends of the signal cable are different in size and color for easy recognition. Please refer to your exact cable. 8. 2-22 Reinstall the riser card bracket into the PCI Express x24 slot on the motherboard. Ensure that the golden connectors of the riser card bracket is firmly seated in place.
2.5.5 Configuring an expansion card After installing the expansion card, configure the it by adjusting the software settings. 1. Turn on the system and change the necessary BIOS settings, if any. See Chapter 5 for information on BIOS setup. 2. Assign an IRQ to the card. Refer to the following tables. 3. Install the software drivers for the expansion card.
2.6 Cable connections • The bundled system cables are pre-connected before shipment. You do not need to disconnect these cables unless you will remove pre‑installed components to install additional devices. • Refer to Chapter 4 for detailed information on the connectors.
2.
2.8 Removable/optional components You may need to remove previously installed system components when installing or removing system devices. Or you may need to install the optional components into the system. This section tells how to remove/install the system fans: Ensure that the system is turned off before removing any components from your system. 2.8.1 System fans To uninstall the system fans: 1. Disconnect the system fan cable from the fan connector on the motherboard. 2.
Chapter 3: Installation Options Installation Options This chapter describes how to install the optional components and devices into the barebone server.
3.1 Rail kit installation 3.1.1 Tool-less Friction Rail Kit The tool less design of the rail kit allows you to easily install the rack rails into the server rack without the need for additional tools. The kit also comes with a metal stopping bracket that can be installed to provide additional support and stability to the server. The tool-less rail kit package includes: Set of screws Fixing latches Rail components (screws included) Latch screws Rail Washers Rail screws Tool-less rack rail 3.1.
Follow steps 2 to 4 if the depth of your server rack exceeds 850mm, if the depth of your server rack is less than 850mm, please skip steps 2 to 4 and proceed with step 5. 2. Slightly slide out and extend the right rack rail, then prepare one of the bundled rail components. Rail component 3. Align the rail component with the right rack rail and secure it using four (4) bundled screws. 4. Follow steps 2 and 3 to secure the rail component to the left rail rack. 5.
6. 7 Secure the rail components to the rail using the bundled screws. Press the spring lock ( ) then insert the studs into the selected square mounting holes on the rack post. 8. Press the spring lock on the other end of rail then insert the stud into the mounting hole on the rack post. Extend the rack rail, if necessary. 9. (Optional) Use the rail screw and rail washer ( ) that comes with the kit to secure the rack rail to the rack post. 10. Perform steps 3 to 5 for the other rack rail.
3.2 Rail kit dimensions 43.6mm 900mm 43.
3-6 Chapter 3: Installation Options
Chapter 4: Motherboard Information Motherboard Information This chapter includes the motherboard layout and brief descriptions of the jumpers and internal connectors.
4.
Layout contents Internal connectors / Sockets / Jumpers / LEDs 1. LAN controller settings (3-pin LAN_SW1-2) Page 4-5 2. LANNCSI setting (3-pin LANNCSI_SEL1) 4-7 3. Micro SD card slot (MSD1) 4-20 4. Smart Ride Through (SmaRT) setting (3-pin SMART_PSU1) 4-7 5. Power Supply SMBus connector (5-pin PSUSMB1) 4-11 6. ATX power connectors (24-pin EATXPWR1, 8-pin EATX12V1) 4-14 7. CPU, front, and rear fan connectors (4-pin FRNT_FAN1-7, REAR_FAN1-2) 4-13 8. USB 3.
4.2 1. Jumpers Clear RTC RAM (3-pin CLRTC1) This jumper allows you to clear the Real Time Clock (RTC) RAM in CMOS. You can clear the CMOS memory of date, time, and system setup parameters by erasing the CMOS RTC RAM data. The onboard button cell battery powers the RAM data in CMOS which include system setup information such as system passwords. To erase the RTC RAM: 1. Turn OFF the computer and unplug the power cord. 2. Move the jumper cap from the default pins 1–2 to pins 2–3.
2. VGA controller setting (3-pin VGA_SW1) This jumper allows you to enable or disable the onboard VGA controller. Set to pins 1–2 to activate the VGA feature. 3. LAN controller settings (3-pin LAN_SW1-2) These jumpers allow you to enable or disable the onboard LAN_SW1 or LAN_SW2. Set to pins 1-2 to activate the Gigabit LAN feature.
4. BMC Setting (3-pin BMC_EN1) This jumper allows you to enable or disable the Baseboard Management Controller (ASMB9). 5. DMLAN setting (3-pin DM_IP_EN1) This jumper allows you to select the DMLAN setting. Set to pins 2-3 to force the DMLAN IP to static mode (IP=10.10.10.10, submask=255.255.255.0).
6. LANNCSI setting (3-pin LANNCSI_SEL1) This jumper allows you to select which LAN NCSI to function. 7. Smart Ride Through (SmaRT) setting (3-pin SMART_PSU1) This jumper allows you to enable or disable the Smart Ride Through (SmaRT) function. This feature is enabled by default. Set to pins 2-3 to disable it. When enabled, SmaRT allows uninterrupted operation of the system during an AC loss event.
4.3 1. Onboard LEDs Standby Power LED (SBPWR1) The motherboard comes with a standby power LED. The green LED lights up to indicate that the system is ON, in sleep mode, or in soft-off mode. This is a reminder that you should shut down the system and unplug the power cable before removing or plugging in any motherboard component. The illustration below shows the location of the onboard LED. 2. BMC LED (BMCLED1) The BMC LED lights up to indicate that the on-board BMC is functional.
3. Location LED (LOCLED1) This onboard LED lights up when the Location button on the server is pressed or when triggered by a system management software. The Location LED helps visually locate and quickly identify the server in error on a server rack. 4. Message LED (MESLED1) This onboard LED lights up to red when there is a BMC event log is generated.
5. Hard disk activity LED (HDDLED1) This LED is for the storage devices connected to the onboard SATA, or SATA/SAS add-on card. The read or write activities of any device connected to the onboard SATA, or SATA/SAS add-on card causes the rear panel LED to light up.
4.4 1. Internal connectors Serial ATA connectors (7-pin SATA1-4) These connectors, controlled by AMD integrated SATA controller, are for the Serial ATA signal cables for Serial ATA drives (SATA 1 connector is used for the optical drive by default). The actual data transfer rate depends on the speed of Serial ATA hard disks installed. 2. Power Supply SMBus connector (5-pin PSUSMB1) This connector allows you to connect SMBus (System Management Bus) to the PSU (power supply unit) to read PSU information.
3. USB 3.0 connector (20-1 pin USB3_34; 4-pin Type-A USB3_4) The 20-1 pin connector allows you to connect a USB 3.0 module for additional USB 3.0 front or rear panel ports. The 4-pin USB (Universal Serial Bus) Type-A port is available for connecting USB 3.0 devices. 4. Serial port connector (10-1 pin COM1) This connector is for the serial COM port. Connect the serial port module cable to one of these connectors, then install the module to a slot opening at the back of the system chassis.
5. CPU, front, and rear fan connectors (4-pin FRNT_FAN1-7, REAR_FAN1-2) The fan connectors support cooling fans. Connect the fan cables to the fan connectors on the motherboard, ensuring that the black wire of each cable matches the ground pin of the connector. 6. • DO NOT forget to connect the fan cables to the fan connectors. Insufficient air flow inside the system may damage the motherboard components.
7. Trusted Platform Module connector (14-1 pin TPM1) This connector supports a Trusted Platform Module (TPM) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity. 8. ATX power connectors (24-pin EATXPWR1, 8-pin EATX12V1) These connectors are for the ATX power supply plugs. The power supply plugs are designed to fit these connectors in only one orientation.
9. System panel connector (20-1 pin PANEL1) This connector supports several chassis-mounted functions. 1. System power LED (3-pin PLED) This 3-pin connector is for the system power LED. Connect the chassis power LED cable to this connector. The system power LED lights up when you turn on the system power, and blinks when the system is in sleep mode. 2. Message LED (2-pin MLED) This 2-pin connector is for the message LED cable that connects to the front message LED.
10. Auxiliary panel connector (20-2 pin AUX_PANEL1, 20-pin AUX_PANEL2) This connector is for additional front panel features including front panel SMB, locator LED and switch, chassis intrusion, and LAN LEDs. 1. Front panel SMB (6-1 pin FPSMB) These leads connect the front panel SMBus cable. 2. LAN activity LED (2-pin LAN1_LED, LAN2_LED) These leads are for the Gigabit LAN activity LEDs on the front panel. 3.
11. VGA connector (10-1 pin VGA_HDR1) This connector supports the VGA High Dynamic-Range interface. 12. Hard disk activity LED connector (4-pin HDLED1) This LED connector is for the storage add-on card cable connected to the SATA or SAS add-on card. The read or write activities of any device connected to the SATA or SAS add-on card causes the front panel LED to light up.
13. Chassis Intrusion connectors (2-pin INTRUSION) This lead is for the intrusion detection feature for chassis with intrusion sensor or microswitch. When you remove any chassis component, the sensor triggers and sends a high level signal to these leads to record a chassis intrusion event. The default setting is short CASEOPEN and GND pin by jumper cap to disable the function. 14. OCUPCIE connectors (MPCIE_HD1-6) Connects the PCIE signal to the NVME port on the backplane.
15. M.2 (NGFF) connectors (NGFF1) This connector allows you to install M.2 devices. This connector supports type 2242/2260/2280/22110 devices on both PCI-E and SATA interface. The M.2 (NGFF) device is purchased separately. 16. Mezzanine PCIE card connectors (MEZZPCIE1) The MEZZPCIE1 connector supports Open Compute Project (OCP) cards.
17. OCP LAN Activity LED connector (4-1 pin OCP_LED1) OCP LAN LED connector supports OCP LAN card Active LED. 18. Micro SD card slot (MSD1) Your motherboard supports SD Memory Card v2.00 (SDHC) / v3.00 (SDXC). Disconnect all power (including redundant PSUs) from the existing system before you add or remove a Memory Card, then reboot the system to access the Memory Card. 4-20 • This Micro SD card slot functions only when you enable ASUS ASMB9.
19. Mini-SAS HD connectors (ISATA1-2) This motherboard comes with mini Serial Attached SCSI (SAS) HD connectors, the storage technology that supports Serial ATA. Each connector supports up to four devices. 20. VPP_I2C1 connector (10-1 pin VPP_I2C1) This connector is used for the Intel VMD function and sensor readings.
4-22 Chapter 4: Motherboard Information
Chapter 5: BIOS Setup BIOS Setup This chapter tells how to change the system settings through the BIOS Setup menus. Detailed descriptions of the BIOS parameters are also provided.
5.1 Managing and updating your BIOS The following utilities allow you to manage and update the motherboard Basic Input/Output System (BIOS) setup: 1. ASUS CrashFree BIOS 3 To recover the BIOS using a bootable USB flash disk drive when the BIOS file fails or gets corrupted. 2. ASUS EzFlash Updates the BIOS using a USB flash disk. 3. BUPDATER Updates the BIOS in DOS mode using a bootable USB flash disk drive. Refer to the corresponding sections for details on these utilities.
5.1.2 ASUS EZ Flash Utility The ASUS EZ Flash Utility feature allows you to update the BIOS without having to use a DOS‑based utility. Before you start using this utility, download the latest BIOS from the ASUS website at www.asus.com. To update the BIOS using EZ Flash Utility: 1. Insert the USB flash disk that contains the latest BIOS file into the USB port. 2. Enter the BIOS setup program. Go to the Tool menu then select ASUS EZ Flash Utility. Press . ASUS Tek.
6. Press the Up/Down arrow keys to find the BIOS file, and then press to perform the BIOS update process. Reboot the system when the update process is done. • This function can support devices such as a USB flash disk with FAT 32/16 format and single partition only. • DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure! Ensure to load the BIOS default settings to ensure system compatibility and stability.
4. The utility verifies the file, then starts updating the BIOS file. ASUS Tek. EzFlash Utility Current Platform Platform : KNPA-U16 Version : 0201 Build date: 12/04/2018 Start Programming Flash. New Platform Platform : KNPA-U16 Version : 0207 Build date: 01/05/2018 DO NOT SHUTDOWN THE SYSTEM!!! Write 75% DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure! 5. The utility returns to the DOS prompt after the BIOS update process is completed.
5.2 BIOS setup program This motherboard supports a programmable firmware chip that you can update using the provided utility described in section 5.1 Managing and updating your BIOS. Use the BIOS Setup program when you are installing a motherboard, reconfiguring your system, or prompted to “Run Setup.” This section explains how to configure your system using this utility. Even if you are not prompted to use the Setup program, you can change the configuration of your computer in the future.
5.2.1 BIOS menu screen Menu items Menu bar Configuration fields General help Navigation keys 5.2.
5.2.3 Menu items The highlighted item on the menu bar displays the specific items for that menu. For example, selecting Main shows the Main menu items. The other items (such as Advanced) on the menu bar have their respective menu items. 5.2.4 Submenu items A solid triangle before each item on any menu screen means that the item has a submenu. To display the submenu, select the item then press . 5.2.
5.3 Main menu When you enter the BIOS Setup program, the Main menu screen appears. The Main menu provides you an overview of the basic system information, and allows you to set the system date, time, language, and security settings. 5.3.1 System Date [Day xx/xx/xxxx] Allows you to set the system date. 5.3.2 System Time [xx:xx:xx] Allows you to set the system time.
5.4 Advanced menu The Advanced menu items allow you to change the settings for the CPU and other system devices. Take caution when changing the settings of the Advanced menu items. Incorrect field values can cause the system to malfunction. NVMe Hotplug [Disabled] 5-10 [Disabled] Disables NVMe Hotplug. [Enabled] Enables NVMe Hotplug.
5.4.1 Trusted Computing Configuration Security Device Support [Enabled] Allows you to enable or disable the BIOS support for security device. Configuration options: [Disabled] [Enabled] 5.4.2 PSP Firmware Versions This page displays the PSP firmware versions.
5.4.3 APM Allows you to configure the Advance Power Management (APM) settings. Restore AC Power Loss [Last State] When set to [Power Off], the system goes into off state after an AC power loss. When set to [Power On], the system will reboot after an AC power loss. When set to [Last State], the system goes into either off or on state, whatever the system state was before the AC power loss.
5.4.4 Smart Settings SMART Self Test [Enabled] Allows you to run SMART Self Test on all HDDs during POST. Configuration options: [Disabled] [Enabled] 5.4.5 NCT6793D Super IO Configuration Serial Port 1 Configuration Allows you to set the parameters of Serial Port 1. Serial Port [Enabled] Allows you to enable or disable Serial Port.
5.4.6 Onboard LAN Configuration Intel LAN1 Enable [Enabled] Allows you to enable or disable the Intel LAN. Configuration options: [Disabled] [Enabled] The following items appear only when Intel LAN1 Enable is set to [Enabled]. Intel LAN 1 ROM Type [PXE] Allows you to select the Intel LAN ROM type. Configuration options: [PXE] [iSCSI] [Disabled] Intel LAN2 Enable [Enabled] Allows you to enable or disable the Intel LAN.
5.4.7 Serial Port Console Redirection COM1/COM2 Console Redirection [Disabled] Allows you to enable or disable the console redirection feature. Configuration options: [Disabled] [Enabled] The following item appears only when you set Console Redirection to [Enabled]. Console Redirection Settings These items become configurable only when you enable the Console Redirection item. The settings specify how the host computer and the remote computer (which the user is using) will exchange data.
Parity [None] A parity bit can be sent with the data bits to detect some transmission errors. [Mark] and [Space] parity do not allow for error detection. [None] None [Even] parity bit is 0 if the num of 1’s in the data bits is even [Odd] parity bit is 0 if num of 1’s in the data bits is odd [Mark] parity bit is always 1 [Space] parity bit is always 0 Stop Bits [1] Stop bits indicate the end of a serial data packet. (A start bit indicates the beginning.) The standard setting is 1 stop bit.
Serial Port for Out-of-Band Management/ Windows Emergency Management Services (EMS) Console Redirection [Disabled] Allows you to enable or disable the console redirection feature. Configuration options: [Disabled] [Enabled] The following item appears only when you set Console Redirection to [Enabled]. Console Redirection Settings Out-of-Band Mgmt Port [COM1] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port.
5.4.9 PCI Subsystem Settings Allows you to configure PCI, PCI-X, and PCI Express Settings. VGA Palette Snoop [Disabled] This option enables or disables VGA Palette Registers Snooping. Configuration options: [Disabled] [Enabled] VGA Priority [Offboard Device] This option allows you to select the priority of the VGA. Configuration options: [Offboard Device] [Onboard Device] Load RT32 Image [Disabled] This option enables or disables RT32 Image Loading.
5.4.10 Network Stack Configuration Network stack [Disabled] Enables or disables the network stack feature. Configuration options: [Disable] [Enable] The following item appears only when Network stack is set to [Enabled]. Ipv4 PXE Support [Disabled] Enables or disables the Ipv4 PXE Boot Support. If disabled, Ipv4 PXE boot option will not be created. Configuration options: [Disabled] [Enabled] Ipv4 HTTP Support [Disabled] Enables or disables the Ipv4 HTTP Boot Support.
5.4.11 CSM Configuration CSM Support [Enabled] This option allows you to enable or disable CSM Support. Configuration options: [Disabled] [Enabled] The following item appears only when CSM Support is set to [Enabled]. GateA20 Active [Upon Request] This allows you to set the GA20 option. Configuration options: [Upon Request] [Always] Option ROM Messages [Force BIOS] This allows you to set the display mode for option ROM.
5.4.12 NVMe Configuration This page will display the NVMe controller and drive information. 5.4.13 SATA Configuration This page will display the SATA controller and drive information.
5.4.14 USB Configuration Legacy USB Support [Enabled] Allows you to enable or disable Legacy USB device support. Configuration options: [Enabled] [Disabled] [Auto] XHCI Hand-off [Enabled] Allows you to enable or disable workaround for OSes without XHCI hand-off support. The XHCI ownership change should be claimed by XHCI driver. Configuration options: [Enabled] [Disabled] USB Mass Storage Driver Support [Enabled] Allows you to enable or disable the USB Mass Storage driver support.
USB hardware delays and time-outs USB transfer time-out [20 sec] Allows you to select time-out value for Control, Bulk, and Interrupt transfers. Configuration options: [1 sec] [5 sec] [10 sec] [20 sec] Device reset time-out [20 sec] Allows you to select time-out value for USB mass storage device Start Unit command.
5.5 Chipset menu The Chipset menu items allow you to change the Chipset settings. SMT Mode [Auto] Allows you to select the simultaneous multithreading mode. Configuration options: [Auto] [Off] PCIe Link Training Type [1 Step] Allows you to select the PCIe training in 1 or 2 steps. Configuration options: [1 Step] [2 Step] North Bridge Memory Configuration Memory Clock [Auto] This option allows you to select different memory clock values.
5.6 Security menu This menu allows a new password to be created or a current password to be changed. The menu also enables or disables the Secure Boot state and lets the user configure the System Mode state. Administrator Password To set an administrator password: 1. Select the Administrator Password item and press . 2. From the Create New Password box, key in a password, then press . 3. Confirm the password when prompted. To change an administrator password: 1.
User Password To set a user password: 1. Select the User Password item and press . 2. From the Create New Password box, key in a password, then press . 3. Confirm the password when prompted. To change a user password: 1. Select the User Password item and press . 2. From the Enter Current Password box, key in the current password, then press . 3. From the Create New Password box, key in a new password, then press . 4. Confirm the password when prompted.
Key Management This item only appears when the item Secure Boot Mode is set to [Custom]. The Key Management item allows you to modify Secure Boot variables and set Key Management page. Provision Factory Defaults [Disabled] Allows you to provision factory default Secure Boot keys when the system is in Setup Mode. Configuration options: [Disabled] [Enabled] Install Factory Default keys This item will install all Factory Default keys. Enroll Efi Image This item will allow the image to run in Secure Boot mode.
5.7 Boot menu The Boot menu items allow you to change the system boot options. Setup Prompt Timeout [1] Allows you to set the number of seconds to wait for setup activation key. Bootup NumLock State [On] Allows you to select the power-on state for the NumLock. Configuration options: [Off] [On] Boot Logo Display [Disabled] Allows you to enable or disable the full screen logo display feature.
Floppy Drive BBS Priorities / Hard Drive BBS Priorities / CD/DVD ROM Drive BBS Priorities These items appear only when you connect Floppy / SATA ODD or HDD to the SATA ports and allow you to set the booting order of the SATA devices. 5.8 Tool menu The Tool menu items allow you to configure options for special functions. Select an item then press to display the submenu. IPMI HWM Allows you to run the IPMI hardware monitor.
Pressing does not immediately exit this menu. Select one of the options from this menu or from the legend bar to exit. Save Changes and Exit Exit system setup after saving the changes. Discard Changes and Exit Exit system setup without saving any changes. Save Changes and Reset Rest system setup after saving the changes. Discard Changes and Rest Rest system setup without saving any changes. Save Changes Save changes done so far to any of the setup options.
5.10 AMD CBS menu The Exit menu items allow you to save or discard your changes to the BIOS items. 5.10.1 Zen Common Options Core Performance Boost [Auto] This option allows you to enable or disable CPB. Configuration options: [Disabled] [Auto] Global C-state Control [Auto] This option allows you to control IO based C-state generation and DF c-states.
5.10.2 DF Common Options Memory interleaving [Auto] This option allows you to control fabric level memory interleaving. Configuration options: [None] [Channel] [Die] [Socket] [Auto] Memory interleaving size [Auto] This option allows you to control the memory interleaving size. Configuration options: [256 Bytes] [512 Bytes] [1 KB] [2 KB] [Auto] 5.10.3 UMC Common Option DDR4 Common Options DRAM Timing Configuration This option allows you to set memory overclock settings.
Data Bus Configuration Data Bus Configuration User Controls [Auto] This option allows you to interleave memory blocks across DRAM chip selects for node 0. Configuration options: [Auto] [Manual] The following item appears only when Data Bus Configuration User Controls is set to [Manual].
5.10.4 NBIO Common Options NB Configuration IOMMU [Enabled] This option allows you to enable or disable IOMMU. Configuration options: [Disabled] [Enabled] [Auto] Concurrent Training [Auto] This option allows you to enable or disable Concurrent Training. Configuration options: [False] [True] [Auto] NBIO Internal Poison Consumption [Auto] This option allows you to enable or disable NBIO Internal Poison Consumption.
PCIe ARI Support [Auto] This option allows you to enable or disable PCIe ARI Support. Configuration options: [Disabled] [Enabled] [Auto] CLDO_VDDP Control [Auto] This option allows you to set the CLDO_VDDP. Configuration options: [Manual] [Auto] The following item appears only when CLDO_VDDP Control is set to [Manual]. CLDO_VDDP voltage [0] This option allows you to set the CLDO_VDDP voltage. HD Audio Enable [Auto] This option allows you to enable or disable HD Audio.
5.11 Event Logs menu The Event Logs menu items allow you to change the event log settings and view the system event logs. 5.11.1 Change Smbios Event Log Settings Press to change the Smbios Event Log configuration. All values changed here do not take effect until computer is restarted. Enabling/Disabling Options Smbios Event Log [Enabled] Change this to enable or disable all features of Smbios Event Logging during boot.
5.12 Server Mgmt menu The Server Management menu displays the server management status and allows you to change the settings. OS Watchdog Timer [Disabled] This item allows you to start a BIOS timer which can only be shut off by Intel Management Software after the OS loads. Configuration options: [Disabled] [Enabled] The following items is configurable only when the OS Watchdog Timer is set to [Enabled]. OS Wtd Timer Timeout [10 minutes] Allows you to configure the length fo the OS Boot Watchdog Timer.
BMC network configuration The sub-items in this configuration allow you to configure the BMC network parameters. View System Event Log This item allows you to view the system event log records.
Chapter 6: Driver Installation Driver Installation This chapter provides the instructions for installing the necessary drivers for different system components in the Windows® Operating System.
6.1 Management applications and utilities installation The support DVD that is bundled with your motherboard contains drivers, management applications, and utilities that you can install to maximize the features of your motherboard. 6.2 1. The contents of the support DVD are subject to change at any time without notice. Visit the ASUS website (www.asus.com) for the latest updates on software and utilities. 2. The support DVD is supported on Windows® Server 2012 R2 and Windows® Server 2016.
6.2.1 Drivers menu tab The Drivers Menu shows the available device drivers if the system detects installed devices. Install the necessary drivers to activate the devices. 6.2.2 Utilities menu tab The Utilities menu displays the software applications and utilities that the motherboard supports.
6.2.3 Manual menu The Manual menu provides the link to the Broadcom NetXtreme II Network Adapter user guide. You need an internet browser installed in your OS to view the User Guide. 6.2.4 Contact information menu The Contact menu displays the ASUS contact information, e-mail addresses, and useful links if you need more information or technical support for your motherboard.
6.3 AMD chipset device software installation This section provides the instructions on how to install the AMD chipset device software on the system. You need to manually install the AMD chipset device software on a Windows operating system. To install the AMD chipset device software: 1. Restart the computer, and then log on with Administrator privileges. 2. Insert the motherboard/system support DVD into the optical drive.
6.4 Installing the Intel® I350-AM2 Gigabit Adapters driver This section provides the instructions on how to install the Intel® I350-AM2 Gigabits Adapter Driver on the system. To install the Intel® I350-AM2 Gigabit Adapters Driver on the Windows® operating system: 1. Restart the computer. 2. Log on with Administrator privileges. 3. Insert the motherboard/system support DVD to the optical drive.
6. Click Install to start the installation. 7. When the installation is done, press Finish to complete the installation.
6.5 VGA driver installation This section provides the instructions on how to install the ASPEED Video Graphics Adapter (VGA) driver. You need to manually install the ASPEED VGA driver on a Windows® operating system. To install the ASPEED VGA driver: 1. Restart the computer, and then log on with Administrator privileges. 2. Insert the motherboard/system support DVD into the optical drive. The support DVD automatically displays the Drivers menu if Autorun is enabled in your computer.
5. Click Install to start the installation process. 6. Click Finish to complete the installation.
6-10 Chapter 6: Driver Installation
Appendix Appendix
KNPA-U16 block diagram
Q-Code table Code 00 02 03 04 06 10 11 – 14 15 – 18 19 – 1C 2B – 2F 30 31 32 – 36 37 – 3A 3B – 3E 4F 50 – 53 4F 54 55 56 57 58 59 5A 5B 5C – 5F E0 E1 E2 E3 E4 – E7 E8 E9 EA EB EC – EF F0 F1 F2 F3 F4 F5 – F7 F8 F9 Description Not used microcode CACHE_ENABLED PCH initialization CPU_EARLY_INIT PEI Core is started Pre-memory CPU initialization is started Pre-memory System Agent initialization is started Pre-memory PCH initialization is started Memory initialization Reserved for ASL (see ASL Status Codes sectio
Code FA FB – FF 60 61 62 63 – 67 68 69 6A 6B – 6F 70 71 72 73 – 77 78 79 7A – 7F 90 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E – 9F A0 A1 A2 A3 A4 A5 A6 A7 A8 A9 AA AB Description Invalid recovery capsule Reserved for future AMI error codes DXE Core is started NVRAM initialization Installation of the PCH Runtime Services CPU DXE initialization is started PCI host bridge initialization System Agent DXE initialization is started System Agent DXE SMM initialization is started System Agent DXE initialization (S
Code AC AD AE AF B0 B1 B2 B3 B4 B5 B6 B7 B8– BF D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC Description Reserved for ASL (see ASL Status Codes section below) Ready To Boot event Legacy Boot event Exit Boot Services event Runtime Set Virtual Address MAP Begin Runtime Set Virtual Address MAP End Legacy Option ROM Initialization System Reset USB hot plug PCI bus hot plug Clean-up of NVRAM Configuration Reset (reset of NVRAM settings) Reserved for future AMI codes CPU initialization error System Agent initializatio
Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
REACH Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS website at http://csr.asus.com/english/REACH.htm. ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment.
ASUS contact information ASUSTeK COMPUTER INC. Address 4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan Telephone +886-2-2894-3447 Fax +886-2-2890-7798 Web site https://www.asus.com Technical Support Telephone +86-21-38429911 Fax +86-21-58668722 ext: 9101 Online Support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en ASUSTeK COMPUTER INC. (Taiwan) Address 4F, No. 150, Li-Te Rd.
ASUS contact information ASUS COMPUTER INTERNATIONAL (America) Address Fax Web site 48720 Kato Rd., Fremont, CA 94538, USA +1-510-608-4555 https://www.asus.com/us/ Technical Support Support fax General support Online support +1-812-284-0883 +1-812-282-2787 https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en-us ASUS COMPUTER GmbH (Germany and Austria) Address Fax Web site Harkort Str. 21-23, 40880 Ratingen, Germany +49-2102-959911 https://www.asus.
ASUS contact information ASUS Holland BV (The Netherlands) Address Web site Marconistraat 2, 7825GD EMMEN, The Netherlands https://www.asus.com/nl/ Technical Support Telephone +31-(0)591-5-70292 Fax +31-(0)591-666853 E-mail advance.rma.eu@asus.com Online Support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=nl-nl ASUS Polska Sp. z o.o. (Poland) Address Web site Ul. Postępu 6, 02-676 Warszawa, Poland https://www.asus.