User Guide

3-13
ASUS LCD Monitor PG Series
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
• Press the button to check if the monitor is in
the ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check Power Indicator function in main menu
OSD. Select “ON” to turn on power LED.
The power LED lights
amber and there is no
screen image
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of
the pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light
or dark
• Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or
a wave pattern is present
in the image
• Make sure the signal cable is properly connected
to the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color
defects (white does not
look white)
• Inspect the signal cable and make sure that
none of the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the
Color Temperature via OSD.
No sound or sound is low • Adjust the volume settings of both your monitor
and computer.
• Make sure the computer sound card driver is
properly installed and activated.
• Check the audio source.
The BIOS screen cannot
be displayed
• Please enable CSM function and Gaming
Mode.
• * Set Power Setting to Standard Mode.
Set 3840x2160@144Hz
12bits, monitor enters
power saving mode.
• Disable DSC Support, it can only support
up to 3840x2160@144Hz 10bit. To support
3840x2160@144Hz 12bits, please enable DSC
Support function