XG309CM USB Type-C GAMING MONITOR
Table of contents Notices.......................................................................................................... iii Safety information........................................................................................ v Care & Cleaning......................................................................................... 1-1 1.1 Welcome........................................................................................ 1-3 1.2 Package contents...............................
Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Declaration of Conformity This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU).
Safety information • Before setting up the monitor, carefully read all the documentation that came with the package. • To prevent fire or shock hazard, never expose the monitor to rain or moisture. • Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury. • If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
• Please confirm the distribution system in building installation shall provide the circuit breaker rated 120/240V, 20A (maximum). • If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. Stability Hazard • The product may fall, causing serious personal injury or death.
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.
Prevent Tipping When using the display, fasten the LCD to a wall using a cord or chain that can support the weight of the monitor in order to prevent the monitor from falling. 1 M4 or M6 Screw Cord 2 Cord or chain viii • Display design may differ from those illustrated. • Installing must be done by a qualified technician , and please contact your supplier for more information. • For the Models with net weight >=7kg. Please select the suitable way to Prevent Tipping.
Care & Cleaning • Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord. • Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
Where to find more information Refer to the following sources for additional information and for product and software updates. 1. ASUS websites The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com 2. Optional documentation Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.
1.1 Welcome Thank you for purchasing the ASUS® LCD monitor! The latest wide screen LCD monitor from ASUS provides a crisper, broader, and brighter display, plus a host of features that enhance your viewing experience. With these features, you can enjoy the convenience and delightful visual experience that the monitor brings you! 1.
1.3 Assembling the monitor To assemble the monitor: • While assembling the monitor arm/base, we recommend that you keep the monitor inside its EPS (Expanded Polystyrene) packaging. 1. Hold the neck with both hands. Gently attach the neck to the VESA mount area until the latch locks the neck. 2. Gently attach the base to the stand. Fix the base to the stand by fastening the bundled screw. 3. Remove the monitor from its EPS packaging. Adjust the monitor to the angle that is most comfortable for you.
1.4 Connect cables 1.4.1 Rear of the LCD monitor 8 1 2 3 1. DC-IN Port 2. HDMI Port 3. DisplayPort 4. USB C/DP Port (PD 5V/3A) 5. USB3.0 Upstream Port 6. USB3.0 Downstream Port x2 7. Earphone Jack 8.
1.5 Monitor introduction 1.5.1 Using the Controls button Use the control button on the back of the monitor to adjust the monitor settings. Input Select Menu Close GamePlus GameVisual Volume Power Off 1. Power Button/Power Indicator: • Press this button to turn the monitor off. Press any key to turn on the monitor. • The color definition of the power indicator is as the below table. 2. Description White ON Amber Standby mode OFF OFF (5-way) Button: • Turns on the OSD menu.
2.1 Adjusting the monitor • For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you. • Hold the stand to prevent the monitor from falling when you change its angle. • You can adjust the monitor’s angle from -5˚ to 20˚ and it allows 25˚ swivel adjustment from either left or right. You can also adjust the monitor’s height within +/- 11 cm.
2.2 Outline dimension Unit: mm [inch] 100 [3.9] 100 [3.9] 555.88 [21.9] 73.82 [2.9] 14 [0.6] 20° 402.21 [15.8] 100.00 [3.94] 5° 3.3 [0.1] 49.96 [2.0] 264.93 [10.
2.3 Detaching the arm/stand (for VESA wall mount) • Avoid damaging the monitor surface. While detaching the monitor stand, always keep the monitor inside its EPS packaging. The detachable stand of this monitor is specially designed for VESA wall mount. To detach the arm/stand 1. Disconnect power and signal cables. Carefully put the monitor facedown on its EPS packaging. 2. Remove the IO cover on rear of the monitor. 3. Hold the stand with both hands, tilt the base and slide it out. 4.
3.1 OSD (On-Screen Display) menu 3.1.1 How to reconfigure DisplayPort 2560x1080@200Hz Scenery Mode Aura Off ROG Strix XG309CM HDR OFF Gaming Overclocking Image Variable OD Color FreeSync Premium Input Select ELMB/ELMB SYNC PBP Settings GamePlus Lighting Effect GameVisual MyFavorite Shadow Boost System Setup MOVE/ENTER BACK EXIT 1. Press the MENU button to activate the OSD menu. 2. Press the and buttons to toggle between options in the Menu.
3.1.2 1. OSD Function Introduction Gaming DisplayPort 2560x1080@200Hz Scenery Mode Aura Off ROG Strix XG309CM HDR OFF Gaming Overclocking Image Variable OD Color FreeSync Premium Input Select ELMB/ELMB SYNC PBP Settings GamePlus Lighting Effect GameVisual MyFavorite Shadow Boost System Setup MOVE/ENTER 3-2 BACK EXIT • Overclocking: This function allows you to adjust the refresh rate. • Variable OD: Speeds up the response time by Over Drive technology. Including Level 0~Level 5.
2. Image You can adjust Brightness, Contrast, HDR, VividPixel, ASCR, Aspect Control and Blue Light Filter from this main function. DisplayPort 2560x1080@200Hz Scenery Mode Aura Off ROG Strix XG309CM HDR OFF Gaming Brightness Image Contrast Color HDR Input Select VividPixel PBP Settings ASCR 100 80 Aspect Control Lighting Effect Blue Light Filter MyFavorite System Setup MOVE/ENTER BACK EXIT • Brightness: The adjusting range is from 0 to 100.
Please refer to the following to alleviate eye strains: 3-4 • Users should take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break. • To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away.
3. Color Select the image color you like from this function. DisplayPort 2560x1080@200Hz Scenery Mode Aura Off ROG Strix XG309CM HDR OFF Gaming Color Temp. Image Gamma Color Saturation Input Select PBP Settings Lighting Effect MyFavorite System Setup MOVE/ENTER BACK EXIT • Color Temp.: Contains three preset color modes (Cool, Normal, Warm) and User Mode. • Gamma: Contains three gamma modes including 1.8, 2.2, 2.5. • Saturation: The adjusting range is from 0 to 100.
4. Input Select Select the input source. DisplayPort 2560x1080@200Hz Scenery Mode Aura Off ROG Strix XG309CM HDR OFF Gaming HDMI Image USB Type-C Color DisplayPort Input Select Auto Input Detection PBP Settings Lighting Effect MyFavorite System Setup BACK MOVE/ENTER 5. EXIT • Select the input source: HDMI, USB Type-C and DisplayPort. • Auto Input Detection: Enable/disable plug-in source auto detection.
• Smart Detection: Selects Smart Detection function for mobile phone, or turn it off. It is enabled at PBP 1:3 or PBP 3:1 mode. • 6. PBP will be disabled if main source or sub source is providing dynamic refresh rate signal (FreeSync/Adaptive Sync). Change those sources to non-dynamic refresh rate to enable PBP function.
7. MyFavorite You can adjust Shortcut and Customized Setting from this main function. DisplayPort 2560x1080@200Hz Scenery Mode Aura Off ROG Strix XG309CM HDR OFF Gaming Shortcut Image Customised Setting Color Input Select PBP Settings Lighting Effect MyFavorite System Setup MOVE/ENTER 3-8 BACK EXIT • Shortcut: User can select from “GamePlus, GameVisual, User Mode, Brightness, Contrast, PBP Settings, Input Select, HDR, Blue Light Filter, Color Temp.
8. System Setup Adjusts the system configuration.
3-10 • Key Lock: Disable all key functions. Pressing the down button for more than five seconds to disable key lock function. • OSD Setup: Adjusts the OSD Timeout, DDC/CI, and Transparency of the OSD screen. • DisplayPort Stream: Select DP 1.1 or DisplayPort 1.2+HDR for your graphics card compatible with DP Version. • Information: Displays the monitor information. • All Reset: Selects “Yes” to revert all settings to the factory default mode.
3.2 Specifications Model Panel Size Recommend Resolution Brightness (Typ.) Intrinsic Contrast Ratio (Typ.) Viewing Angle (CR>10) XG309CM 29.5” W (74.9 cm) 2560 x 1080 300 nits (typical) 1000:1 178°(V) /178°(H) Display Colors 16.7M Response Time 1 ms (G To G ) Sound from HDMI Yes HDMI input Yes DisplayPort input Yes PBP Yes USB3.
3.3 Troubleshooting (FAQ) Problem Power LED is not ON The power LED lights amber and there is no screen image Screen image is too light or dark Screen image bounces or a wave pattern is present in the image Screen image has color defects (white does not look white) No sound or sound is low 3-12 Possible Solution • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet.
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Video Timing Video Timing Video Timing 2560 3840 3840 1080P 2160P 2160P 50 50 59.94/60 O O O O O O O O O * The modes not listed in the above tables may not be supported. For optimal resolution, we recommend that you choose a mode listed in the above tables.