User Guide
Table Of Contents
- Notices
- Safety information
- Care & Cleaning
- Takeback Services
- 1.1 Welcome!
- 1.2 Package Contents
- 1.3 Assembling the Monitor Arm/Base
- 1.4 Connect Cables
- 1.5 Monitor Introduction
- 2.1 Detaching the Stand (for VESA Wall Mount)
- 2.2 Adjusting the Monitor
- 3.1 OSD (On-Screen Display) Menu
- 3.2 Aura
- 3.3 Specifications
- 3.4 Troubleshooting (FAQ)
- 3.5 Supported Timing List
3-13
ASUS LCD Monitor XG27WQ Series
3.4 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON • Press the button to check if the monitor is turned
on.
• Check if the adapter and power cord are properly
connected to the monitor and the power outlet.
• Check the Power Indicator function in the OSD menu.
Select “ON“ to turn on the power LED.
The power LED lights white and
there is no screen image
• Check if the monitor and the computer are turned on.
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available monitor
to check if the computer is properly working.
Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform All Reset via OSD.
• Select the appropriate color temperature (Color
Temp.) via OSD.
No sound or sound is low • Adjust the volume settings of your monitor or
computer.
• Make sure the computer sound card driver is properly
installed and activated.
• Check the audio source.