Troubleshooting Guide

If you cannot solve the problem with the above solution, please contact the ASUS Product Support for
assistance.
Note: If you still experience problems, please contact ASUS Product Support for further assistance.
How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download
Center.
If you need more information about the ASUS Download Center, please refer this link.
How to set up RT-AX86U with Singtel (ONT users only)
*Not applicable for Singtel ONR setup.
** Boot sequence: Turn OFF all the devices including modem, router and device. Wait for 10 minutes
before switching on the device in this order: Modem -> Router ->Devices
Fibre Plan Internet Setup Diagram for RT-AX86U and other ASUS routers.