Troubleshooting Guide

If you have problems with your Wi-Fi network when using the Windows 10, please refer to Fix Wi-Fi
problems in Windows 10(Microsoft support site) for more troubleshooting information.
If you have problems with your Wi-Fi network when using Mac OS X, Please refer to Apple support site
Related FAQ: Manage the Wi-Fi connection on your Mac and How to troubleshoot Wi-Fi connectivity.
3. Confirm the SSID and password you key in are correct
3-1. Enter the GUI of router, click
3-2. Check whether your wireless the SSID and password.
Note: [FAQ] How to enter the GUI of router? (ASUSWRT)
4. Check your router is NOT set to Hide SSID
4-1. Enter the GUI of router, go to [Wireless] >> [General]
4-2. Check whether Hide SSID.