Owner manual

Chapter 4: Troubleshooting
4-4
Q3. A few of my Music les do not appear.
The Media Pro supports the most common music le formats. However,Media Pro supports the most common music le formats. However, supports the most common music le formats. However,
there are almost an innite variety of bit rates and sample rates. If a le is not
displayed on the screen, it most likely uses an unsupported bit rate or sample
rate. Only use les with supported formats, bit rates, and sample rates.
USB Storage Device
Q1. I cannot nd any of my music, movies, or photos.
• Ensure that your USB storage device (USB Flash/USB HDD ) is not on standby
mode.
• Ensure that the les are supported le formats.
Q2. The O!PLAY MEDIA PRO does not recognize my USB storage
device.
• Your USB storage device may not be detected because of problems with the
USB hardware driver or USB cable. The storage device may also need more
time to be detected properly. You can try plugging the USB storage device to
another USB port, use a new USB cable, or use another USB storage device.
Remote Control
Q1. The remote control is not working.
• Check that the batteries are properly inserted.
• The batteries may already be worn out. Replace the batteries with new ones.
• Remove any obstructions that may block the path between the remote control
and the device.
• When high-denition movies streamed via the network do not play smoothly,
you may also encounter problems with delayed or no response when using the
remote control.
Firmware Update
Q1. What is my O!PLAY MEDIA PRO’s firmware version? How do I
upgrade it?
• Check the rmware Version Info before upgrading. If the rmware is the latest
version, you will not need to update the rmware.
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