User Manual

34 Chapter 5: Troubleshooting
Audio
Problem Possible Cause Action
No Audio
Speaker or headphone is
connected to the wrong port.
•RefertoyourGamingStation’suser
manual for the correct port.
•Disconnectandreconnectthespeaker
to your Gaming Station.
Speaker or headphone does
not work.
Try using another speaker or
headphone.
The front and back audio
ports do not work.
Try both the front and back audio ports.
If one port failed, check if the port is set
to multi-channel.
Driver problems Reinstall the audio driver
System
Problem Possible Cause Action
System speed is
too slow
Too many programs are
running.
Close some of the programs.
Gaming Station virus attack
•Useananti-virussoftwaretoscan
for viruses and repair your Gaming
Station.
•Reinstalltheoperatingsystem.
The system often
hangs or freezes.
Hard disk drive failure
•Sendthedamagedharddiskdriveto
ASUS Service Center for servicing.
•Replacewithanewharddiskdrive.
Memory module problems
•Replacewithcompatiblememory
modules.
•Removetheextramemorymodules
that you have installed, then try again.
•ContacttheASUSServiceCenterfor
assistance.
There is not enough air
ventilation for your Gaming
Station.
Move your Gaming Station to an area
with better air flow.
Incompatible softwares are
installed.
Reinstall the OS and reinstall
compatible softwares.