User Manual

30 Chapter 5: Troubleshooting
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No display on the monitor.
• Checkifthemonitorispoweredon.
• Ensurethatyourmonitorisproperlyconnectedtothevideooutputportonyour
Gaming Station.
• IfyourGamingStationcomeswithadiscretegraphicscard,ensurethatyou
connect your monitor to a video output port on the discrete graphics card.
• Checkifanyofthepinsonthemonitorvideoconnectorisbent.Ifyoudiscover
bent pins, replace the monitor video connector cable.
• Checkifyourmonitorispluggedtoapowersourceproperly.
• Refertothedocumentationthatcamewithyourmonitorformoretroubleshooting
information.
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When using multiple monitors, only one monitor has display.
• Ensurethatthebothmonitorsarepoweredon.
• DuringPOST,onlythemonitorconnectedtotheVGAporthasdisplay.Thedual
display function works only under Windows.
• WhenagraphicscardisinstalledonyourGamingStation,ensurethatyouconnect
the monitors to the output port on the graphics card.
• Checkifthemultipledisplayssettingsarecorrect.
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My Gaming Station cannot detect my USB storage device.
• ThersttimeyouconnectyourUSBstoragedevicetoyourGamingStation,
Windows automatically installs a driver for it. Wait for a while and go to My
Computer to check if the USB storage device is detected.
• ConnectyourUSBstoragedevicetoanotherGamingStationtotestiftheUSB
storage device is broken or malfunctions.
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I want to restore or undo changes to my Gaming Station’s system settings
without affecting my personal files or data.
You can use Windows
®
10 Refresh your Gaming Station without affecting your
files recovery option to restore or undo changes to your Gaming Station’s system
settings without affecting your personal data such as documents or photos. To use
this recovery option, click Settings > Update & recovery > Recovery from the
Start menu, select Refresh your Gaming Station without affecting your files, and
click Get started.