Voice Gateway & Pocket Voice Gateway H.
USER'S NOTICE No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of THE MANUFACTURER.
CONTACT INFORMATION Voice Gateway / Pocket Voice Gateway 3
CONTENTS 1. Introduction .............................................................................. 7 1.1. How to make calls to Internet phones ................................ 7 1.2. How to make calls to PSTN phones .................................. 7 1.3. Item Checklist .................................................................... 7 2. Features .................................................................................... 8 2.1. Voice Gateway Features ....................................
CONTENTS 6. Software Upgrade .................................................................. 37 6.1. Through the User Console Interface ................................ 37 6.2. Through the HTTP Web Console ..................................... 40 7. System Operation .................................................................. 44 7.1 H.323 Notes ...................................................................... 44 7.2 MGCP Notes ...................................................................
FCC & DOC COMPLIANCE This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • • This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
1. Introduction Thank you for purchasing an Voice Gateway / Pocket Voice Gateway. The Voice Gateway / Pocket Voice Gateway, like the rest of the VoIP voice gateway products offers the highest performance and interoperability capabilities in a Voice over Internet Protocol (VoIP) environment for residential and small business users. With VoIP technology, users can dial with a VoIP phone to all over the world at a very low cost or even no cost.
2. Features 2.1. Voice Gateway Features Supports • G.711/G.723.1/G.729A voice compression algorithm • Multiple VoIP protocols: H.323, H.225.0, Q.931, H.245, RTP/RTCP, H.450*, H.235*, MGCP 1.0: MGCP, SDP, RTP/RTCP • Multiple UI/GUI for management and configuration: Web Console, Telnet, Console, Phone Set, SNMP. • Voice: DTMF detection and generation, G.168 compliant echo canceller, silence detection (VAD) and CNG, Call Progress and User Tone Generation, Caller ID (optional), FoIP supporting T.30 & T.
2. Features 2.2. Pocket Voice Gateway Features Support • G.711/G.723.1/G.729A# voice compression algorithm • Multiple VoIP protocols: H.323, H.225.0, Q.931, H.245, RTP/RTCP, H.450*, H.235*, MGCP 1.0: MGCP, SDP, RTP/RTCP • Multiple UI/GUI for management and configuration: Web Console, Telnet, Console, Phone Set, SNMP. • Voice: DTMF detection and generation, G.168 compliant echo canceller, silence detection (VAD) and CNG, Call Progress and User Tone Generation, Caller ID (optional), FoIP supporting T.30 & T.
3. Specifications 3.1. Model Specifications and Comparison Description Models: Tel Interface: Voice Gateway FXS only FXO/FSX Pocket Voice Gateway FXO only 2 or 4 RJ-11 POTS interface FXS FXO 1 RJ-11 POTS Interface FxS Ports: 2 or 4 1 or 3 0 1 0 FxO Ports: 0 1 2 or 4 0 1 CPE Interface: LAN: 10/100 Base-T Ethernet (RJ45) WAN: 10/100 Base-T Ethernet Crossover WAN: 10/100 Base-T Ethernet Crossover USB* UART RJ45 Serial Interface Console: VoIP Protocols: MGCP or H.
4. Installation 4.1. Understanding the Voice Gateway 4.1.1 Front Panel LED Descriptions Voice Gateway 1 2 Pocket Voice Gateway 3 4 LAN WAN P4 P3 P2 T S N A TE P PWR W O W E R 1 2 3 P1 Voice Gateway LED State Description 1. PWR On Off Voice Gateway is power ON Voice Gateway is power Off 2. LAN On Flashing Off LAN port is linked with other device Data is transmitting No network connectivity on this port 3.
4. Installation 4.1.2. Rear Panel Descriptions Voice Gateway 1 2 DC POWER Reset 3 P1 P2 4 P3 P4 Console 5 6 LAN WAN 1. DC Multiple-voltage Power Input Jack The provided power adapter converts AC power to multiple-voltage DC power for use with this jack. Power supplied through this jack will supply power to the voice gateway 2. Reset The reset button, when pressed, resets the voice gateway without the need to unplug the power cord. 3.
4. Installation Pocket Voice Gateway 1 2 USB CONSOLE 3 4 PWR Reset 5 6 LAN PHONE 1. USB (optional) The oprtional USB port allows the pocket voice gateway to be connected to your computer through the USB interface 2. CONSOLE The RJ45 port supports the RS232 terminal interface for voice gateway management 3. DC +12V/1.25A Power Input Jack The provided power adapter converts AC power to DC power for use with this jack. Power supplied through this jack will supply power to the pocket voice gateway.
4. Installation 4.2. Connecting the Voice Gateway To avoid overheating problems, allow at least 3 centimeters (one inch) spacing between the ventilation holes and any object to either side of the unit. Avoid any obstructions on the top of the unit. The top of the unit should be at least 5 centimeters (two inches) from any obstruction. Connect the voice gateway using the following steps: 1. Connect the Ethernet Cable from the WAN port of voice gateway to the Internet access port.
5. System Configuration The Voice Gateway / Pocket Voice Gateway can be configured in many ways such as using telnet, Web browser, telephone keypad, or SNMP control. Although there are many VoIP protocols, Voice Gateway currently supports H.323 protocol and MGCP protocol. For H.323 protocol, it can support both version 2 and version 3. For MGCP protocol, Voice Gateway can support most major profiles to achieve maximum interoperability. This includes RFC standard profile (RFC 2705, MGCP 1.
5. System Configuration 5.1.2. COM Port Configurations To access the user console, use the console cable to connect the Console port on the Voice Gateway to your PC’s empty COM port. Open a VT100 terminal emulation program such as Windows’ HyperTerminal to configure the COM port. (The setup under HyperTerminal is given as an example below.) In Windows, click Start, Programs, Accessories, Communications, and then select HyperTerminaI.
5. System Configuration 5.1.3. Access Console Control In order to configure the voice gateway, press [CTRL D] to enter the console control mode. To protect the system settings, a username “voip” and a password is required. The factory password is the last 6 digits of the Ethernet MAC address. For example, if the MAC address of the voice gateway is 00:E0:18:F0:00:36, then the default password is f00036. (The default password is in lower case) Use the command “passwd” to change the password.
5. System Configuration 5.1.4. Console Command Set 1. System Commands h323 (valid only on H.323 Client) Enter H.323 Client [H323] Command Group. help Display the help menu. It lists all available commands in the current command group. ip Enter TCP/IP [IP] Command Group. info Display all information. It shows all information about the Voice Gateway/Pocket Voice Gateway, including hardware and software version, Internet configuration, and run-time status.
5. System Configuration speed dial Ring: [0] normal / [1] fast / [2] slow [example] set_sd_line 1 Input all SD(2~9) entries of Line 1. Follow the prompt to fill in the phone number and select the ring type. [Tips] If you want to clear any SD entries, type “NULL” in [speed dial phone]. If you skip the rest of the SD entries, type “s” in [speed dial phone]. set_sd : set_sd [line] [SetNum] [phone] [ring] Input one Speed Dial entry to a line. line: Specify the line number of configuration.
5. System Configuration show_ring : show_ring Show the ring cadence. [option] ? Display this help set_buffer : set_buffer [option] Set jitter buffer size. [option] ? Display this help set_gain : set_gain Use this command to set gain control [option] ? Display this help. set_idt : set_idt Use this command to set inter-digit time [option] ? Display this help. [prompt] inter-digit time - assign the inter-digit time.
5. System Configuration back Return root command group. info Display TCP/IP information. set_ip : set_ip [option] [IP] [Netmask] [Default Gateway] Set up the IP address, subnet mask, and default gateway of the voice gateway. Type “set_ip” command, then, follow the prompt to complete the setting.
5. System Configuration set_snmp_comm : set_snmp_comm [option] Set up SNMP community for SNMP Get(Read)/Set(Write). [option] ? Display this help show_snmp_comm : show_snmp_comm [option] Show SNMP Get(Read)/Set(Write) community . [option] ? Display this help dload : dload [option] Download image file from TFTP Server. Follow the prompt to assign the TFTP Server IP and download image file name then start to download the image file.
5. System Configuration Use this command to set up the phone number for each line [option] ? Display this help. [prompt] phone number - enter the phone number for each line set_h323id : set_h323id Use this command to setup the h323 id [option] ? Display this help. [prompt] h323_id enter the h323 id set_gk : set_gk Use this command to enable/disable gatekeeper functionality [option] ? Display this help.
5. System Configuration [option] ? Display this help. [prompt] Enter a Gateway IP if an H.323 Gateway is present to support phone number/IP translation. set_maptab : set_maptab Use this command to setup the mapping table content [option] ? Display this help. [prompt] No use this number to index the table. Phone assign a phone number. IP define the IP address corresponding to the phone number.
5. System Configuration set_dtmfrelay : set_dtmfrelay Use this command to select a DTMF rely protocol 5. MGCP Commands [MG] (Valid only on MGCP client) info This will show all information of MGCP gateway setting. It includes Profile ID, Call agent information, Endpoint information.. restart This will restart the MGCP gateway. It will re-activate using the parameter stored in the system help Display help menu. back Return root command group.
5. System Configuration Domain | IP The Domain name or IP of the CA. e.g. “1.2.3.4” or “yourCA.company.com”. If Domain name is used, use “set_dns” to set up DNS. Type “NULL” to clear the entry. Max 100 characters. Port The port number of CA, 1024 ~ 65535, usually 2427 or 2727. After setting CA information, MG will automatically restart. show_ca : show_ca [option] Show the CA information of MG and current NotifiedEntity of all endpoints.
5. System Configuration 5.2. Telnet Control The Voice Gateway can be controlled by Telnet applications. This capability is disabled when the voice gateway is already controlled from the console. Users may access all console commands using Telnet. 5.2.1. Establish Connection Telnet can be used to enter the console control mode. The parameters of the factory default are shown below. The default values using Telnet are: IP Address = 192.168.100.100 Netmask = 255.255.255.0 Default Gateway = 192.168.100.
5. System Configuration 5.3.1. System Info (VoIP MISC) 5.3.1.1.
5. System Configuration 5.3.1.2.
5. System Configuration 5.3.2. H.323 Info 5.3.2.1. H.
6. System Configuration 5.3.2.1. H.
6. System Configuration 5.3.3. MGCP Info 5.3.3.
6. System Configuration 5.3.3.
5. System Configuration 5.4. Keypad Control Voice Gateway / Pocket Voice Gateway can be controlled using the keypad on the telephone set. Users can press special codes to set up the gateway. The control codes are listed below: 5.4.1. Basic Commands 1. Set Speed Dial ## (Do) [1] (Do) [2–9 phone ID] (Do) [phone NO./IP][#] (Do) [0–2 :Ring Type] (Do----) • When input IP, use * key to identify . (dot). • Ring Type : 0 (Normal), 1(Fast), 2(Slow) • Each phone can set 8 speed dial numbers 2.
5. System Configuration 4. MGCP ## (Do) [4] (Do) then [1] (Do) [press CAIP] [#] (Do), or [2] (Do) [press CAPort] [#] (Do), or [3] (Do) [press dnsIP] [#] (Do), or [4] (Do) [1–3 to set ProfileID] (Do), or [#] (Do——) (# indicate finish setting) • CAIP = Call Agent IP address • If the IP or Port parameter is changed, MG module will be restarted. • Supported Profile ID: 1=MGCP 1.0 (RFC2705), 2=NCS 1.0 (Packet Cable), 3=Clarent (NCS1.0 MGCP 0.1) 5.
5. System Configuration 5.4.2. Supplemental Services Commands Currently, the VoIP products of support the following basic supplemental services. Automatic Callback (**66) Automatic Callback allows a subscriber to initiate a call set up to the last directory number that was dialed from the subscriber’s line so that the number is dialed automatically without the subscriber having to redial.
6. Software Upgrade Voice Gateway / Pocket Voice Gateway are software upgradable. Users may download the latest software from our web site and upgrade the voice gateway. Besides, users may switch between H.323 protocol and MGCP protocol by using different software image files. Voice Gateways provide two interfaces for software upgrades, RS232 User Console Interface and HTTP Web Console Interface. This section will describe the step-by-step software upgrade procedures of both interfaces. 6.1.
6. Software Upgrade 3. Run a TFTP server program. Example: Cisco TftpServer (TFTPServer11-980730.exe) from: http://www.cisco.com/pcgi-bin/tablebuild.pl/tftp 4. Turn on the hyperterminal user console. Refer to 5.1.2 “COM Port Configuration”. 5. Type “ip” under the “User >>” prompt to enter the IP directory. 6. Type “dload” command under the IP directory to upgrade the voice gateway. The IP address of the TFTP Server and the file name of the new software are required. 7.
6.
6. Software Upgrade 6.2. Through the HTTP Web Console Ethernet VGW Computer Web Browser TFTP Server Download Image File 1. Save the upgrade software image file to your hard drive. 2. Make sure the modem is connected to your computer through the Ethernet . 3. Run a TFTP server program. Example: Cisco TftpServer (TFTPServer11-980730.exe) from: http://www.cisco.com/pcgi-bin/tablebuild.
6. Software Upgrade 4. Power ON the voice gateway. 5. Run a web browser program. Example: Microsoft IE 5.0. The factory default network settings are: IP: 192.168.100.100 Subnet mask: 255.255.255.0 Default gateway: 192.168.100.254 Type: http://192.168.100.100/ to enter the web console 6. User need to login to access the web console.
6. Software Upgrade 7. In the web console, click on in the left column, then select on the top command bar. 8. Click on the “Download” button to start downloading the new software. You can click “See the download result” to see the real time downloading status.
6. Software Upgrade 9. After downloading the new software successfully, the voice gateway will reboot automatically and the link will be disconnected. User may refresh the display and find the upgraded web console interface.
7. System Operation Voice Gateway / Pocket Voice Gateway products can be operated in two modes: H.323 voice gateway and MGCP voice gateway. The system requirements are different in H.323 and MGCP environments. 7.1 H.323 Notes H.323 is a peer-to-peer connection protocol for VoIP. In an H.323 environment, you can make a phone call to the destination directly, or though an H.323 gatekeeper and/or a trunk gateway. Then, you can make a phone call by either an IP address or a telephone number (E.164 number).
7. System Operation 7.2 MGCP Notes MGCP is a client-server connection protocol of VoIP technology. In an MGCP environment, it is compulsory for a server (named Call Agent or Call Manager) to manage and control all MGCP clients. Different Call Agents may employ different MGCP profiles, which define the procedures and parameters of a VoIP phone call. Voice Gateway / Pocket Voice Gateway can support RFC standard profiles (RFC2705, MGCP 1.
7. System Operation 192.168.100.101 DC POWER Reset P1 P2 P3 P4 Console LAN WAN VoIP Networks PC POWER 192.168.100.102 PHONE 1 PHONE 2 You can check the following items to make sure your configuration setting is correct. If you cannot have the correct result, please check the User Menu to see more details about system setting. Or you can connect to our customers support to inquire the setting. a.
7. System Operation 7.3.2 VoIP Voice Gateway to VoIP Networks using E.164 telephone number without VoIP Server Since there are some limitations in the first example, our Voice Gateway supports another features to provide E.164 numbers’ call without server. If another party (caller/called) of VoIP phone can support this feature also, then the both parties can use this function to dial the VoIP phone as the traditional telephone servers. Please refer to user menu to setup the H.
7. System Operation 7.3.3 VoIP Voice Gateway to VoIP Networks controlled by VoIP Server Call Agent Gatekeeper PSTN Trunk Gateway Tel#: 234-5678 DC POWER Reset P1 P2 VoIP Networks P3 P4 Console LAN WAN PC POWER PHONE 1 Tel#: 1011 PHONE 2 Tel#: 1012 192.168.100.102 Tel#: 1021 In order to dial out to PSTN world, the VoIP system has to connect to trunk gateway to PSTN controlled by VoIP Server. For example, you have to connect to Call Agent or Gatekeeper.
7. System Operation 7.3.4 VoIP Voice Gateway to VoIP Networks with PSTN line The voice gateway of also support FXO interface to PSTN world directly. Three models of voice gateway support this function. AVG6001BA and AVG6001BD support one FXO interface. AVG6004BA support four FXO interfaces. Here is the example to support PSTN line and you can dial to traditional phone using our VoIP voice gateway.
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