Schlage Utility Software For Pidion BM-150 / BM-170 Devices User’s Guide
Important Information Customer Service U.S.A.: 877-671-7011 www.schlage.com/support Copyright ©2015 Allegion Revision This document has been updated for SUS Rev 6.1.1(a). Check www.schlage.com/support for latest SUS revisions.
Important Information Warranty Warranty LIMITED WARRANTY: COMMERCIAL APPLICATIONS 12 Month Limited Warranty Schlage Lock Company (the “Company”) extends a 12 month limited warranty from the original date of purchase to the Original User of the products manufactured by the Company (the “Product”) against defects in material and workmanship. Certain Products contain restrictions to this limited warranty, additional warranties or different warranty periods.
Contents 51 51 52 53 53 54 54 55 Legacy Locks and Controllers (BM-150 Only) Program a Lock or Controller Collect Audits and Update a Lock View Properties Edit Properties Update Firmware Link a Door to a Legacy PIM Diagnostics Getting Started Synchronization Software Install/Update Schlage Utility Software 56 56 57 61 Troubleshooting General Troubleshooting Error Codes Remove the Schlage Utility Software 10 Icon Definitions 62 Glossary 11 11 12 12 Logging In Start the Schlage Utility Software Log i
Overview The Schlage Utility Software is an application that runs on the Schlage Handheld Device (HHD). It is used to configure, edit and program all supported devices. Supported Devices Legacy Locks 1.
Overview SUS Functions by Device SUS Functions by Device WRI4001 • WPR4001 • • • • PIM400 • PIB300 • • CT5000 • Edit Lock Properties AD-4002 AD-250 Collect Audits AD-3002 AD-2002 AD-Series Devices • • Edit PIB300 properties • Edit PIM400 properties • Edit Door Properties • Update Firmware • • • • • • • • • Couple HHD to Device • • • • • • • • • Set Date/Time • • • • • • Diagnostics Change Lock Class • • • • • • • • 1.
Getting Started The Schlage Utility Software (SUS) is a software application that runs on a Windows CE based handheld device. It is used to transfer data files between the access control software and locks and controllers.
Getting Started Synchronization Software Synchronization Software About Synchronization Software Synchronization software is software that your computer uses to interface and synchronize with the handheld device. This software is used to install and update software applications on your handheld device. When installed and configured properly, files will be automatically transferred between your computer and the handheld device when the handheld device is connected to the computer.
Getting Started Synchronization Software Configure Synchronization Software Microsoft ActiveSync is for use with Windows XP and Windows 2000 operating systems. Microsoft ActiveSync 1 Connect the handheld device to the computer’s USB port. The Synchronization Setup Wizard will appear. 2 Click the Next button. 3 Uncheck the check box next to Synchronize directly with a server. 4 Click the Next button. 5 Uncheck all the check boxes except for the check box next to Files.
Getting Started Microsoft Windows Mobile Device Center is for use with Windows Vista operating system. Synchronization Software Microsoft Windows Mobile Device Center 1 Open the Windows Mobile Device Center from the computer. 2 Connect the handheld device to your computer’s USB port. 3 Click Setup your device. 4 Click to uncheck all check boxes except for the Files check box. 5 Click the Next button. 3 4 5 6 Type a name for the device in the Device name box. 7 Click the Set Up button.
Getting Started Synchronization software must be installed so that the handheld device can communicate with the computer. See Synchronization Software on page 4 for more information. Synchronization Software Locate the Synchronization Folder The synchronization software looks in this folder for files that should be synchronized with the handheld device. When you configure your access control software, you need to know the location of this file on your computer.
Getting Started Synchronization Software Microsoft Windows Mobile Device Center 1 If Microsoft Windows Mobile Device is not already open, click on Start > Programs > Microsoft Windows Mobile Device Center. 2 Click Set up your device. 3 Click Mobile Device Settings. 4 Click Change content sync settings. 2 3 4 5 Click Sync Settings. 5 6 The sync folder path is located below the Files icon.
Getting Started Install/Update Schlage Utility Software Install/Update Schlage Utility Software Although SUS is already installed on your handheld device, you should make sure you have the latest revision of the software. Synchronization software must be installed and configured on your computer in order for these steps to work properly. See Download and Install Synchronization Software on page 4 for more information. 1 Download the installer (Schlage Utility Setup Ver x.x.xx.
Icon Definitions Lock Non-Lock Device New lock data file has not been updated Lock update completed Information Warning Error Information is being exchanged with the device Firmware Package 10 • Schlage • Schlage Utility Software User's Guide
Logging In You can log in to the Schlage Utility Software (SUS) as either a Manager or an Operator. The Manager role has access to all commands. The Operator role has access only to limited commands.
Logging In Log in as a Manager Log in as a Manager The default password for both the Manager and Operator is 123456. If the password is lost, you must reinstall SUS. Customer service cannot retrieve a lost password. 1 If you have not already started the Schlage Utility Software, do so now. ÎÎ See Start the Schlage Utility Software on page 11 for more information. 2 Choose Manager from the drop-down list. 3 Enter the manager password in the password box. 4 Select the Login button.
Schlage Utility Software Options Connection Type AD-Series devices communicate with the SUS via USB connection. Legacy devices communicate with the SUS via Serial connection1. Select this option to match the device type to which you are connecting. If you have both types of devices in your facility, you will need to change this setting during a tour. 1 Select SUS Options. 2 Select Connection Type1. 3 Select USB Connection or Serial Connection1. USB Connection 1.
Schlage Utility Software Options SUS Password SUS Password You must be logged in to a role to change the password for that role. 1 Select SUS Options. 2 Select SUS Password. 3 Enter the old password into the Old Password box. 4 Enter the new password into the New Password box. ÎÎ The new password must be between four (4) and eight (8) characters long and can include capital and lowercase characters, numbers, and symbols.
Connecting the HHD Connecting the Handheld Device The Schlage button will flash green while the lock is waiting to communicate with the HHD. The Schlage button will begin to flash red when communication between the lock the HHD is established. AD-Series and CO-Series Locks 1 Start the Schlage Utility Software. 2 If using a BM-150, make sure the HHD is in USB Connection Mode. See Connection Type on page 13 for more information. 3 Connect the USB cable to the HHD.
Connecting the HHD When communication is established, the device name will be displayed on the SUS main screen. Connecting the Handheld Device Legacy CM and CL Locks (BM-150 Only) 1 Start the Schlage Utility Software. 2 Make sure the HHD is in Serial Connection Mode. See Connection Type on page 13 for more information. 3 Connect the serial cable (HH-Serial) to the HHD and the CIP. 4 Connect the CIP to the legacy lock port.
Connecting the HHD Connecting the Handheld Device Legacy PIM (BM-150 Only) 1 Start the Schlage Utility Software. 2 Make sure the HHD is in Serial Connection Mode. See Connection Type on page 13 for more information. 3 Connect the serial cable (HH-Serial) to the HHD and the null modem adapter (PIMWA-CV). 4 Connect the null modem adapter to the legacy PIM serial port.
AD-Series Locks and Controllers Supported Locks Supported Controllers All chassis for the following models are supported. PIM400 (Panel Interface Module) WRI400 (Wireless Reader Interface) WPR400 (Wireless Portable Reader) PIB300 (Panel Interface Board) CT5000 Controller AD-Series Offline AD-200 AD-250 AD-201 AD-Series Networked This function works with AD-Series devices only. The HHD will use a default Coupling Password (123456) when coupling with a device.
AD-Series Locks and Controllers This function works with AD-Series devices only. The HHD will use a default Coupling Password (123456) when coupling with a device. The Coupling Password should be changed to provide increased security for your locks. See Coupling Password on page 14 for more information. This function works with AD-Series devices only. The HHD will use a default Coupling Password (123456) when coupling with a device.
AD-Series Locks and Controllers Program a Lock or Controller Program a Lock or Controller Offline Locks 1 Connect the HHD to the lock or controller and establish communication between the HHD and the device. 2 Select Device Options. 3 Select Program Lock. 4 Select the door file that should be associated with the lock or controller. ÎÎ Door files are downloaded to the HHD when synchronized with the access control software. 5 Select OK.
AD-Series Locks and Controllers View Properties Collect Audits when Date/Time and Lock Access Rights are Not Up-to-Date 1 Confirm HHD is connected to lock. ÎÎ See Connecting the Handheld Device on page 15 for more information. 2 Double-click the displayed name of the connected lock. 3 When asked to update date and time of the device, click YES. A progress indicator will be displayed while date and time is being updated. 4 A message will appear to confirm the successful update.
AD-Series Locks and Controllers View Reader Properties View Reader Properties 1 Connect the HHD to the device. 2 Select Device Options. 3 Select Properties for the connected device. 4 Select the Reader tab. ÎÎ See Lock Properties on page 23 for more information. Edit Reader Properties 1 Connect the HHD to the device. 2 Select Device Options. 3 Select Properties for the connected device. 4 Select the Reader tab. 5 Edit the properties as desired.
AD-Series Locks and Controllers Lock Properties Lock Properties • AD-200/250 (Offline Locks): pg 23 • AD-300 (Networked Locks): pg 26 • AD-400 (Networked Locks): pg 29 AD-200/250 (Offline Locks) Property Description Lock Name The name of the Lock. Set by the door file programmed into the lock. Date & Time Current date and time. Initialized/set by the HHD. General Properties Model Model number of the device connected to the HHD. Max Users Number of Users supported by the lock (AD-200).
AD-Series Locks and Controllers Lock Properties AD-200/250 (Offline Locks) Description Default Lock Type Classroom: Unlocks when a credential is presented and then automatically locks after the relock delay has expired. Office: Unlocks when a credential is presented and then automatically locks after the relock delay has expired. To keep the door unlocked, push the button on the inside. The button will momentarily illuminate green.
AD-Series Locks and Controllers Lock Properties AD-200/250 (Offline Locks) Description Default Prox in Use (AD-200 only) Proximity credential card types allowed. Selections: HID, GE/CACY, AWID ALL selected Mag Track in Use Magnetic card track that access data is to be read from. Track 1, 2 or 3. Track 1 not configurable for AD-200. Track 2 Enable Low Power Wake-Up Active when Mag Track 1 or 3 is selected in "Mag Track in Use".
AD-Series Locks and Controllers Lock Properties AD-300 (Networked Locks) Property Description General Properties Model Model number of the device connected to the HHD. Power Status Shows current auxiliary power status of OFF/ON. VIEW Tab Main Lock RS485 Partner ID Identifies the participating OEM software partner. Serial Number Serial number that uniquely identifies the lock. Manufacture Date Date the lock was manufactured.
AD-Series Locks and Controllers Lock Properties EDIT Tab AD-300 (Networked Locks) Property Description Default RS485 Address Set the RS-485 network address of the lock. 0-255 0 ACP Timeout Time (in seconds) to wait before determining communication from the ACP has failed. 3 seconds Comm Loss Fail Mode Lock state set when communication from the ACP fails. As-Is, Secure/Locked, Unsecure/Unlocked As-Is Power Failsafe Mode Lock state set when power to the lock fails.
AD-Series Locks and Controllers Lock Properties AD-300 (Networked Locks) Property Description Default Proximity credential card types allowed. Selections: HID, GE/CACY, AWID ALL selected Magnetic card track that access data is to be read from. Track 1, 2 or 3 Track 2 Enable Low Power Wake-Up Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low Power Wake-Up and having data on track 2, this option will allow longer battery life. (Available only on battery-powered locks.
AD-Series Locks and Controllers Lock Properties AD-400 (Networked Locks) Property Description General Properties Model Model number of the device connected to the HHD. Power Status Current voltage level and number of AA batteries. VIEW Tab Main Lock RS485 Partner ID Identifies the participating OEM software partner. Serial Number Serial number that uniquely identifies the lock. Manufacture Date Date the lock was manufactured.
AD-Series Locks and Controllers Lock Properties EDIT Tab AD-400 (Networked Locks) Property Description Default Heartbeat The heartbeat is a brief communication from the lock to the PIM400. It allows an idle lock to check for messages. Range: 15 seconds - many hours. The value indicates the time between the heartbeats. Set to a shorter time (lower number) for more frequent communication. Set to a longer time (higher number) for less frequent communication. A smaller value will decrease battery life.
AD-Series Locks and Controllers Lock Properties Edit Tab (Cont.) AD-400 (Networked Locks) Property Description Default Degraded (Cache) Mode: Purge unused after 5 days. When enabled, deletes the cache entry after 5 days of non-use. Disabled Degraded (Cache) Mode Full Card Number or Facility Code. Use the full card number or the facility codes of previously approved credentials in Degraded (Cache) mode.
AD-Series Locks and Controllers Lock Properties AD-400 (Networked Locks) Description Default Prox in Use Proximity credential card types allowed. Selections: HID, GE/CACY, AWID ALL selected Mag Track in Use Magnetic card track that access data is to be read from. Track 1, 2 or 3 Track 2 Enable Low Power Wake-Up Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low Power Wake-Up and recording data on track 2, this option will allow longer battery life.
AD-Series Locks and Controllers Controller Properties Controller Properties • WPR400: pg 33 • PIM400 -TD2, -485, -VBB (PIM PROPERTIES): pg 36 • PIM400 -TD2, -485, -VBB (LOCK PROPERTIES): pg 37 • PIB300: pg 41 • WRI400: pg. (page 42) • CT5000: pg. (page 44) WPR400 Property Description General Properties Model Model of the device connected to the HHD. Power Status Current voltage level and number of AA batteries.
AD-Series Locks and Controllers Controller Properties EDIT Tab WPR400 Property Description Default Relatch After: Timer Length Amount of time before the lock re-locks after being unlocked by a user presenting a valid credential. 3 seconds First, Delay, Retry First: First query a Lock makes to a PIM400 occurs immediately following presentation of a credential. First is the amount of time, in milliseconds, the WPR400 should wait before making its second query to a PIM400.
AD-Series Locks and Controllers Controller Properties WPR400 Description Default Prox in Use Proximity credential card types allowed. Selections: HID, GE/CACY, AWID ALL selected Mag Track in Use Magnetic card track that access data is to be read from. Select Track 1, 2 or 3 Track 2 Enable Low Power Wake-Up Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low Power Wake-Up and recording data on track 2, this option will allow longer battery life.
AD-Series Locks and Controllers Controller Properties PIM400 -TD2, -485, -VBB (PIM PROPERTIES) Property Description General Properties Model Model number of the device connected to the HHD. Source ID Unique identifier for the PIM400. VIEW Tab PIM RS485 Partner ID Identifies the participating OEM software partner. Firmware Version Version of the current firmware file. Automatically updated when a new firmware version is loaded. Bootloader version Version of the current bootloader.
AD-Series Locks and Controllers Controller Properties Property Description Select Door Select the door address desired to be linked to the PIM400 -485. LINK Tab (PIM400/401, -485, -VBB only) PIM400 -TD2, -485, -VBB (PIM PROPERTIES) PIM400 -TD2, -485, -VBB (LOCK PROPERTIES) Property Description VIEW Tab General Properties Model Model of the device connected to the HHD. Door Number Allows the selection of a door connected to the PIM400 to display its properties.
AD-Series Locks and Controllers Controller Properties EDIT Tab PIM400 -TD2, -485, -VBB (LOCK PROPERTIES) Property Description Default Heartbeat The heartbeat is a brief communication from the lock to the PIM400. The heartbeat allows an idle lock to check for messages from the PIM400. By default, this occurs every 10 minutes, but can be adjusted in the range of 15 seconds to many hours. The value indicates the time between the heartbeats.
AD-Series Locks and Controllers Controller Properties EDIT Tab (Cont.) PIM400 -TD2, -485, -VBB (LOCK PROPERTIES) Degraded (Cache) Mode: Purge unused after 5 days. If checked, deletes the cache entry after 5 days of non-use. Disabled Degraded (Cache) Mode: PIM485 Card Removal PIM400 -485, -VBB ONLY. Only displayed when a Legacy PIM is connected. If disabled only time or a full cache will remove an entry from the cache.
AD-Series Locks and Controllers Controller Properties PIM400 -TD2, -485, -VBB (LOCK PROPERTIES) Description Default Prox in Use Proximity credential card types allowed. Selections: HID, GE/CACY, AWID ALL selected Mag Track in Use Magnetic card track that access data is to be read from. Select Track 1, 2 or 3 Track 2 Enable Low Power Wake-Up Active when Mag Track 1 or 3 is selected in "Mag Track in Use".
AD-Series Locks and Controllers Controller Properties PIB300 Property Description General Properties EDIT Tab VIEW Tab Model Model of the device connected to the HHD. PIB Firmware Version Version of the firmware file. Automatically updated when a new firmware file is loaded. Bootloader Version Version of the current bootloader. Allows new firmware to be loaded. Serial No. Serial number that uniquely identifies the device. Manufacture Date Date the device was manufactured.
AD-Series Locks and Controllers Controller Properties WRI400 Property Description General Properties Model Model number of the device connected to the HHD. VIEW Tab Main Lock RS485 Partner ID Identifies the participating OEM software partner. Serial Number Serial number that uniquely identifies the WRI400. Manufacture Date Date the WRI400 was manufactured. Days Since Installed Used for warranty purposes; marks the beginning of the WRI400 functional life.
AD-Series Locks and Controllers Controller Properties EDIT Tab (cont.) WRI400 Output (PIM400TD2) On Request to Enter: Active High/Active Low Signaled through the PIM400-TD2 to the Access Control Panel, it sets the polarity of the Request to Enter (RTE) signal. Active Low Output (PIM400TD2) On Request to Exit: Active High/Active Low Signaled through the PIM400-TD2 to the Access Control Panel, it sets the polarity of the Request to Exit (RTX) signal.
AD-Series Locks and Controllers Controller Properties EDIT Tab (cont.) WRI400 Degraded (Cache) Mode: PIM485 Card Removal PIM400 -485, -VBB ONLY Only displayed when a PIM400−485 is connected. If disabled, both ACP’s refusing access (no access grant) and ACP’s explicit deny access (Deny Access Command) will remove an entry. If enabled, only ACP’s explicit deny access command will remove an entry from the cache. Disabled Clear Cache Deletes all valid user credentials from the Degraded (cache) memory.
AD-Series Locks and Controllers Controller Properties EDIT Tab CT5000 Property Description Default Lock Type Classroom: Unlocks when a credential is presented and then automatically locks after the relock delay has expired. The CT5000 can only be Classroom Type. Classroom PIN Length Maximum number of digits in the user PIN. Range of 3 to 6 digits. 6 Ignore Keypad If checked, key entry codes are ignored.
CO-Series Locks Supported Locks All chassis for the following models are supported. CO-Series Locks CO-200 This function works with CO-Series devices only. The HHD will use a default Coupling Password (123456) when coupling with a device. The Coupling Password should be changed to provide increased security for your locks. See Coupling Password on page 14 for more information. CO-220 CO-250 Couple HHD to Lock CO-Series locks can be coupled, or authenticated, with the HHD.
CO-Series Locks Collect Audits Collect Audits Collecting audits on the HHD does not delete the audits from a lock. Collected audits will be transferred from HHD to your Access Control Software the next time they are synchronized.
CO-Series Locks View Properties View Properties 1 Connect the HHD to the lock or controller. 2 Select Device Options. 3 Select Properties for the connected device. 4 The View tab will be displayed. ÎÎ See Lock Properties on page 49 for more information. Edit Properties 1 Connect the HHD to the device. 2 Select Device Options. 3 Select Properties for the connected device. 4 Select the Edit tab. 5 Edit the properties as desired. ÎÎ See Lock Properties on page 49 for more information.
CO-Series Locks Lock Properties Lock Properties CO-200/220/250 Property Description Lock Name The name of the Lock. Set by the door file programmed into the lock. Date & Time Current date and time. Initialized/set by the HHD. VIEW Tab General Properties Model Model number of the device connected to the HHD. Max Users Number of Users supported by the lock. Max Audits Number of Audits supported by the lock. Power Status Current voltage level of the AA and Coin Cell batteries.
CO-Series Locks Lock Properties EDIT Tab CO-200/220/250 Property Description Default Lock Type Classroom Security (CO-220 Only): Allows lock to be placed into secure lockdown by the a paired fob. Once in lockdown, only a Passthrough credential can be used to gain access. Office: Unlocks when a credential is presented and then automatically locks after the relock delay has expired. To keep the door unlocked, push the button on the inside. The button will momentarily illuminate green.
Legacy Locks and Controllers (BM-150 Only) Supported Legacy Locks Supported Controllers KC2 Legacy PIM WRI* WPR* WPR2* WSM* BE367 CM CL CT500/1000 Controller CL Campus Lock Controller * These devices cannot be configured directly. They are configured through the Legacy PIM. Program a Lock or Controller All legacy devices use the serial connection type (BM-150 only). Be sure to change the connection type option when connecting to a legacy device. See Connection Type on page 13 for more information.
Legacy Locks and Controllers (BM-150 Only) Collect Audits and Update a Lock Collect Audits and Update a Lock All legacy devices use the serial connection type (BM-150 only). Be sure to change the connection type option when connecting to a legacy device. See Connection Type on page 13 for more information. Collecting audits on the HHD does not delete the audits from a lock. Collected audits will be transferred from HHD to your Access Control Software the next time they are synchronized.
Legacy Locks and Controllers (BM-150 Only) View Properties View Properties All legacy devices use the serial connection type (BM-150 only). See Connection Type on page 13 for more information. All legacy locks require the CIP. See Connecting the Handheld Device on page 15 for more information. All non-lock legacy controllers require the null converter (PIMWA-CV). See Connecting the Handheld Device on page 15 for more information. 1 Connect the HHD to the lock or controller. 2 Select Device Options.
Legacy Locks and Controllers (BM-150 Only) Update Firmware Update Firmware Consult the directions that came with your lock for information about entering programming mode. 1 Connect the HHD to the device you want to update. ÎÎ See Connecting the Handheld Device on page 15 for more information. 2 Select Device Options. 3 Select Firmware Update. 4 Select the desired firmware file from the list. ÎÎ Firmware updates are available at www.schlage.
Legacy Locks and Controllers (BM-150 Only) Diagnostics Diagnostics Test Mode can be used for troubleshooting. 1 Connect the HHD to the controller. ÎÎ See Connecting the Handheld Device on page 15 for more information. 2 Select Device Options. 3 Select Diagnostics. Lock Properties Property Description Editable? Lock Name Name of the Lock Can be edited in the access control system.
Troubleshooting General Troubleshooting If you are having trouble with the SUS and/or the handheld device, please check the following before contacting customer support: 1 The programming cable must be properly connected to the lock and the handheld device. 2 Make sure you are using the correct connection type. See Connection Type on page 13 for more information. Serial Devices require a BM-150. 3 Make sure you are using the programming cable that came with the handheld device.
Troubleshooting Error Codes Error Codes No. Error Solution E100 Enter a valid password No password was entered. Enter the correct password. E101 Incorrect password The password entered was incorrect. Enter the correct password. E102 Incorrect password entered three times. Wait for 30 seconds before next retry An incorrect password was entered three times. Wait thirty (30) seconds. Then enter the correct password.
Troubleshooting Error Codes Error Codes No. Error Solution E304 Retrieving lock properties failed The HHD was disconnected from the lock before the Retrieving Properties process was complete. The HHD must remain connected to the lock until the process is complete. E305 Retrieving PIB properties failed The HHD was disconnected from the PIB300 before the Retrieving Properties process was complete. The HHD must remain connected to the PIB300 until the process is complete.
Troubleshooting Error Codes Error Codes No. Error Solution E510 The ADA Delay value should be in range 0- 255 The ADA Delay entered was greater than 255. Enter a value less than 255 and try again. E600 Please select the firmware file No firmware file was selected before the OK menu item was tapped when attempting to update the lock’s firmware. Select a firmware file and try again. E601 Updating firmware failed The HHD was disconnected from the lock before the firmware update was complete.
Troubleshooting Error Codes Error Codes No. Error Solution E800 Device is not in coupling mode AD series: Hold down the Interior Push Button and press the Tamper switch (sw1) 3 times. PIM400/PIB300 devices: Hold down LINK1 switch (s2) and press LINK2 switch (s3) 3 times. CO Series: Rotate mechanical key and hold while pressing Schlage button 3 times. WRI400/CT5000 devices: Hold down the SCHLAGE switch (s1) and press the LINK switch (s2) 3 times.
Troubleshooting Remove the Schlage Utility Software Remove the Schlage Utility Software This process will remove the Schlage Utility Software from the handheld device. 1 On your handheld device, tab the Start menu. 2 Select Settings. 3 Select the System tab. 4 Select the Remove Programs icon. 5 Select to select the Schlage Universal Software in the list. 6 Select the Remove button. 7 Select the Yes button. ÎÎ To reinstall the SUS, see Install/Update Schlage Utility Software on page 9.
Glossary BCD Acronym for Binary Coded Decimal, an encoding method for representing decimal numbers where each digit is represented by four bits. CAC Acronym for Common Access Card, a U.S. Department of Defense smart card issued as standard identification, and for access to computers, networks and some facilities. Cache Mode How the reader will handle stored card information if there is loss of communication to its controller.
Glossary FC Mode Allows access by Facility (Site) code. First The first query an access point makes to a PIM400/401 or Legacy PIM occurs immediately following a card swipe. - “First” is the amount of time, in milliseconds, an access point should wait before making its second query to a PIM400/401 or Legacy. This setting should be slightly greater than the fastest response time from the access control panel or host. This optimizes battery life and system performance.
Glossary TSM Acronym for Transaction Status Message. TWIC Acronym for Transportation Worker Indentification Credential. Request to Exit Whenever a Door is opened from the safe side a request to exit is required. In the simplest version this means operating a mechanism that unlocks the door (for example turning the doorknob). Most electronic locks use a switch to detect a request to exit. This can be a passive infrared sensor, a push button, an electronic exit bar, or the doorknob contact itself.
Appendix A: SUS Update Guide Follow the steps listed on this guide to update your SUS software to the latest version provided. 1 Browse to www.schlage.com/support. 2 Click the Access Control Software & Control Panels tab. 3 Click Schlage Utility Software. 4 Click View under the Firmware & Software column 5 Click Schlage Utility Software Download for HHD and save the “Schlage Utility Software Setup File.zip” file to your computer.
Appendix A: SUS Update Guide 11 12 If the SUS is already installed a message will warn you about the upgrade, click the Yes button to continue. The installation will start. 11 Click the OK button, when prompted to check your Hand Held Device (HHD). 12 13 Click the Finish button to complete the first stage, and then check the HHD for the final steps.
Appendix B: Device Firmware Update AD-Series On-Line Devices: Over Network Reprogramming (ONR). Supported Products PIM400-485-RSI, PIM400-485-VBB, AD-300/301 when wired by RS-485 to the ACP, AD-400/401 when linked to a PIM400-485. Devices must have been updated to A.D.A.60 or later for ONR to be available. This feature must be provided by the Access Control Software Partner. Talk to your Access Control Provider for more details.
Appendix B: Device Firmware Update AD-Series and CO-Series Device Firmware Update 4 Turn on the HHD and connect it to the computer. The Microsoft ActiveSync window will automatically appear. 5 In the Microsoft ActiveSync window, click on the Explore button to open the HHD Mobile Device folder. 5 6 Double click on My windows Mobile-Based Device to go to the root directory of the HHD. 6 7 Copy the “.ffp” firmware file available inside the “AD firmware Pkg.
Appendix B: Device Firmware Update AD-Series and CO-Series Device Firmware Update Windows Vista and Windows 7 Prerequisites • Microsoft Windows Mobile Device Center should be installed on your PC. ÎÎ See Synchronization Software on page 4 for more information. • HHD should have a partnership with Windows Mobile Device Center. • HHD should be already coupled with AD-Series device to be updated. ÎÎ See “Couple HHD to Lock” or “Couple HHD to PIM400 or PIB300” for more information. 1 Browse to www.
Appendix B: Device Firmware Update AD-Series and CO-Series Device Firmware Update 7 Copy the “.ffp” firmware file available inside the “AD firmware Pkg.zip” file (see step 3) and paste it inside the root folder (\). 8 Wait for the HHD to synchronize. 9 Disconnect the HHD from computer. 10 Go to the device and connect the HHD. ÎÎ See Connecting the Handheld Device on page 15 for more information. 11 Start the Schlage Utility software.
Appendix B: Device Firmware Update Legacy Device Firmware Update Legacy Device Firmware Update Windows XP Prerequisites • ActiveSync should be installed on your PC. ÎÎ See Synchronization Software on page 4 for more information. • HHD should have a partnership with ActiveSync. 1 Browse to www.schlage.com/support. Select the legacy product and click View under the Firmware & Software column. Download the latest firmware to your computer. 2 Turn on the HHD and connect it to the computer.
Appendix B: Device Firmware Update 5 Copy the “.s19” firmware file available inside the .zip file (see step 1) and paste it inside the My Windows Mobile-Based Device folder. 6 Wait for HHD to synchronize. 7 Disconnect the HHD from computer. 8 Go to the device and connect the HHD. Legacy Device Firmware Update ÎÎ See Connecting the Handheld Device on page 15 for more information. 9 Start the Schlage Utility software. ÎÎ See Start the Schlage Utility Software on page 11 for more information.
Appendix B: Device Firmware Update Legacy Device Firmware Update Windows Vista and Windows 7 Prerequisites • Microsoft Windows Mobile Device Center should be installed on your PC. ÎÎ See Synchronization Software on page 4 for more information. • HHD should have a partnership with Windows Mobile Device Center. 1 Browse to www.schlage.com/support. Select the legacy product and click View under the Firmware & Software column. Download the latest firmware to your computer.
Appendix B: Device Firmware Update 8 Legacy Device Firmware Update Go to the device and connect the HHD. ÎÎ See Connecting the Handheld Device on page 15 for more information. 9 Start the Schlage Utility software. ÎÎ See Start the Schlage Utility Software on page 11 for more information. 10 Login as a Manager. ÎÎ See Log in as a Manager on page 12 for more information. 11 Click Device Options at the bottom of the screen. 12 Click Firmware Update.
Appendix C: Change Lock Class AD-Series Locks Windows XP Prerequisites • ActiveSync should be installed on your PC. ÎÎ See Synchronization Software on page 4 for more information. • HHD should have a partnership with ActiveSync. • HHD should be already coupled with AD-Series device to be updated. ÎÎ See “Couple HHD to Lock” for more information. 1 Browse to www.schlage.com/support. 2 Click View under the Firmware & Software column.
Appendix C: Change Lock Class 6 AD-Series Locks Double click on My windows Mobile-Based Device to go to the root directory of the HHD. 6 7 Copy the “.ffp” firmware file available inside the “AD firmware Pkg.zip” file (see step 3) and paste it inside the root folder . 8 Wait for the HHD to synchronize. 9 Disconnect the HHD from computer. 10 Go to the lock and connect the HHD. ÎÎ See Connecting the Handheld Device on page 15 for more information.
Appendix C: Change Lock Class AD-Series Locks Windows Vista and Windows 7 Prerequisites • Microsoft Windows Mobile Device Center should be installed on your PC. ÎÎ See Synchronization Software on page 4 for more information. • HHD should have a partnership with Windows Mobile Device Center. • HHD should be already coupled with AD-Series device to be updated. ÎÎ See “Couple HHD to Lock” or “Couple HHD to PIM400 or PIB300” for more information. 1 Browse to www.schlage.com/support.
Appendix C: Change Lock Class 7 Copy the “.ffp” firmware file available inside the “AD firmware Pkg.zip” file (see step 3) and paste it inside the root folder (\). 8 Wait for the HHD to synchronize. 9 Disconnect the HHD from computer. AD-Series Locks 10 Go to the lock and connect the HHD. ÎÎ See Connecting the Handheld Device on page 15 for more information. 11 Start the Schlage Utility software. ÎÎ See Start the Schlage Utility Software on page 11 for more information. 12 Login as a Manager.
Appendix D: Device Template About Device Template Feature The Schlage Utility Software (SUS) version 4.10.2 (or higher) includes the Device Template feature. Users may quickly change and copy “Device Properties” settings across multiple devices so that a group of devices may have the exact same settings applied. A Device Template file may be initiated from and copied to locks and devices, saved on the HHD, transferred to another HHD, and saved to a computer or network drive.
Appendix D: Device Template When naming the Device Template, use normal Windows OS naming conventions. Create a Device Template Create a Device Template 1 Connect the HHD to the device with desired properties. ÎÎ If the device properties have not been programmed, configure the device properties as desired. Refer to AD-Series Lock Properties on page 23, or CO-Series Lock Properties on page 49. 2 Select Device Options. 3 Select Lock Properties for the connected device.
Index A AD-200 2, 18, 23, 1 AD-201 , 1 AD-250 2, 18, 23, 1 AD-300 2, 18, 26, 1 AD-301 18 AD-400 , 18, 29, 1 AD-401 18 AD-Series Controllers 18 Edit Properties 21, 48 Functions 2 PIM400 Link Mode 22 Program 20, 46 Properties 33 Supported , 1 Update Firmware 67 View Properties 21, 48 AD-Series Locks 18 Collect Audits 20 Edit Properties 21, 48 Edit Reader Properties 22, 48 Functions 2 Program 20, 46 Properties 23, 49 Supported , 1, 1 Update Firmware 67 View Properties 21, 48 View Reader Properties 22, 48 AD-S
Index Request to Exit 64 Retry 64 RS485 PIM Link a Door 54 Rxt 64 Rxt Sift 64 S Schlage Utility Software Connection Type 13 Door List 13 Install 9 Language 14 Options 13 Programming Password 14 Start 11 SUS Password 14 Update 9, 65, 79 Update Mode 13 SUS Password 11, 14 Synchronization Folder 7 Synchronization Software 3, 4, 5, 79 Configure 5 Download 4 Install 4 System Components 3 T Troubleshooting 56 W WA 3 WAPM 2, 64 Warranty ii WPR 51 WPR2 51 WPR400 , 1, 18, 33, 1 WRI 51 WRI400 , 1, 18, 1 WSM 51
About Allegion Allegion (NYSE: ALLE) creates peace of mind by pioneering safety and security. As a $2 billion provider of security solutions for homes and businesses, Allegion employs more than 7,800 people and sells products in more than 120 countries across the world. Allegion comprises 23 global brands, including strategic brands CISA®, Interflex®, LCN®, Schlage® and Von Duprin®. For more, visit www.allegion.com. ©2015 Allegion SUS User Guide, Rev. 01/15-6.1.1(a) www.allegion.
