User manual

41
Chapter 5: Troubleshooting DSL-N10S
Problem Action
Internet is not accessible. • Check the status indicators on the ADSL
modem and the wireless router.
• Ensure that the WAN LED on the wireless
router is ON. If the LED is not ON, change
the cable and try again.
When ADSL Modem “Link”
light is ON (not blinking), this
means Internet Access is
possible.
• Restart your computer.
• Refer to the Quick Start Guide of the
wireless router and re-congure the settings.
• Check if the WAN LED on the wireless
router is ON.
• Check the wireless encryption settings.
• Check if the computer can get the IP
address (via both wired network and
wireless network).
• Ensure that your web browser is congured
to use the local LAN, and is not congured
to use a proxy server.
If the ADSL “LINK” light blinks
continuously or stays off,
Internet access is not possible
- the Router is unable to
establish a connection with
the ADSL network.
• Ensure that all your cables are all properly
connected .
• Disconnect the power cord from the ADSL
or cable modem, wait a few minutes, then
reconnect the cord.
• If the ADSL light continues to blink or stays
OFF, contact your Internet service provider.
Network name or encryption
keys are forgotten.
• Try setting up the wired connection and
conguring the wireless encryption again.
• Insert a pointed blunt object in the Reset
hole at the right side of the wireless router
for more than ve seconds.