Specifications

DS300f G2 Series User Manual
209
usb support reports a probleM
This procedure requiresaUSBashdevice:
• Formatted to FAT 32
• At least 50 MB of free space
Caution
Verify that there is no rmware image le on the USB ash device. If a rmware image le
is present, the RAID controller might attempt a rmware update.
To collect a service report using the USB Support feature:
1.
InserttheUSBashdeviceintooneoftheUSBportsonthefrontpanel,leftsideoftheenclosure.The OPAS
LEDblinksgreeninone-secondintervals.
2. WaituntiltheOPASLEDstopsblinkinggreenanddisplayssteadygreen.
3. RemovetheUSBashdevice.
4. InserttheUSBashdeviceintoaUSBportonyourPC.
5. OntheUSBashdevice,opentheOPAX_xxxxxxfoldertoobtainthereportandlog.
enClosure probleMs
Enclosure Problems include:
• "Diagnosing an Enclosure Problem" on page 209
• "Power Supplies" on page 210
• "Batteries" on page 210
DIaGnoSInG an encloSure Problem
CheckSystemStatusontheDashboardtab.Ifayellow! or red X appears in the System Status box:
1. Click the name link of the component with the red X icon.
TheComponentsListoftheDevicetabdisplays.
2. Mouse-overEnclosurewiththeredX iconandclicktheViewbutton.
Thecomponentslistexpandsandshowsthepowersupplyfans,whichserverastheCoolingUnitofthe
ASUSDS300fG2enclosure.
Notethatthefansforpowersupply2(PSU2)havefailed.
3. ClicktheBackViewiconontheDevicetab.
4. Clickthepictureoftheenclosure.
Apopupmessagesdisplaysthestatusofeachcomponent.
Whenapowersupplyfanfails,youmustreplacethepowersupply.See"Replacing a Power Supply" on
page <?>formoreinformation.
Ifthesystemreportsafanmalfunction,contactTechnicalSupport(seepage228)immediatelyto
schedulereplacementofthesuspectpowersupplyassoonaspossible.Runningtheunitinthiscondition
formorethanthreeweeksmayshortensubsystemlifeandvoidyourwarranty.