Specifications

DS300f G2 Series User Manual
11
wArrAnty And suPPort
wArrAnty
• Three year complete system limited warranty
• Battery Backup Unit has a one year limited warranty
• Optional 2-year extended warranty
• Optional onsite parts replacement program
ASUS Storage Technology, Inc. (“ASUS Storage”) warrants that for three (3) years from the time of the delivery
of the
product to the original end user except for one (1) year warranty on the battery backup unit:
a)theproductwillconformtoASUSStorage’sspecications;
b) the product will be free from defects in material and workmanship under normal use and service.
This warranty:
a)appliesonlytoproductswhicharenewandincartonsonthedateofpurchase;
b)isnottransferable;
c)isvalidonlywhenaccompaniedbyacopyoftheoriginalpurchaseinvoice;
d) is not valid on spare parts.
This warranty shall not apply to defects resulting from:
a)improperorinadequatemaintenance,orunauthorizedmodication(s),performedbytheend
user;
b)operationoutsidetheenvironmentalspecicationsfortheproduct;
c) accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance
by anyone other than a ASUS Storage or a ASUS Storage authorized service center.
suPPort
• 24 hour, 7 days a week, 365 days a year e-mail and phone support (English only)
• 24 hour, 7 days a week, 365 days a year access to ASUS Storage support site
• Firmware and compatibility lists