User's Manual

81
Internet is not accessible.
• CheckifyourroutercanconnecttoyourISP’sWANIPaddress.
To do this, launch the web GUI and go to General> Network
Map, and check the Internet Status.
• IfyourroutercannotconnecttoyourISP’sWANIPaddress,
try restarting your network as described in the section
Restart your network in following sequence under Basic
Troubleshooting.
• ThedevicehasbeenblockedviatheParentalControl
function. Go to General > Parental Control and see if the
device is in the list. If the device is listed under Client Name,
remove the device using the DeletebuttonoradjusttheTime
Management Settings.
• IfthereisstillnoInternetaccess,trytorebootyourcomputer
and verify the network’s IP address and gateway address.
• CheckthestatusindicatorsontheADSLmodemandthe
wireless router. If the WAN LED on the wireless router is not
ON, check if all cables are plugged properly.
You forgot the SSID (network name) or network password
• SetupanewSSIDandencryptionkeyviaawiredconnection
(Ethernet cable). Launch the web GUI, go to Network Map,
click the router icon, enter a new SSID and encryption key,
and then click Apply.
• Resetyourroutertothedefaultsettings.LaunchthewebGUI,
go to Administration > Restore/Save/Upload Setting, and
click Restore. The default login account and password are
both “admin”.