User Guide

3-10 Chapter 3: OSD (On-Screen Display) menu
3.4 Troubleshooting(FAQ)
Problem Possible Solution
Power LED is not ON
Press the button to check if the monitor
is in the ON mode.
Check if the power cord is properly
connected to the monitor and the power
outlet.
Check if the power switch is ON.
The power LED lights amber and there is
no screen image
Check if the monitor and the computer are
in the ON mode.
Make sure the signal cable is properly
connected the monitor and the computer.
Inspect the signal cable and make sure
none of the pins are bent.
Connect the computer with another
available monitor to check if the computer
is properly working.
Screen image is too light or dark Adjust the Contrast and Brightness
settings via OSD.
Screen image bounces or a wave pattern is
present in the image
Make sure the USB Type-C cable is
properly connected to the monitor and the
computer.
Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does
not look white)
Inspect the USB Type-C cable and
make sure that none of the pins are
bent.