User’s Manual
Table Of Contents
- Notices
- Safety information
- Conventions used in this guide
- Where to find more information
- Package contents
- Chapter 1: Getting started
- Chapter 2: Connecting devices to your computer
- Chapter 3: Using your computer
- Chapter 4: Connecting to the Internet
- Chapter 5: Troubleshooting
- Appendix: Windows® 8.1 / Windows® 10 User Manual
- Chapter 1: Using Windows® 8.1
- Chapter 2: Using Windows® 10
42 Chapter 5: Troubleshooting
ENGLISH
ENGLISH
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No display on the monitor.
• Check if the monitor is powered on.
• Ensure that your monitor is properly connected to the video output port on your
computer.
• If your computer comes with a discrete graphics card, ensure that you connect your
monitor to a video output port on the discrete graphics card.
• Check if any of the pins on the monitor video connector is bent. If you discover
bent pins, replace the monitor video connector cable.
• Check if your monitor is plugged to a power source properly.
• Refer to the documentation that came with your monitor for more troubleshooting
information.
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When using multiple monitors, only one monitor has display.
• Ensure that the both monitors are powered on.
• During POST, only the monitor connected to the VGA port has display. The dual
display function works only under Windows.
• When a graphics card is installed on your computer, ensure that you connect the
monitors to the output port on the graphics card.
• Check if the multiple displays settings are correct.
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My computer cannot detect my USB storage device.
• The first time you connect your USB storage device to your computer, Windows
automatically installs a driver for it. Wait for a while and go to My Computer to
check if the USB storage device is detected.
• Connect your USB storage device to another computer to test if the USB storage
device is broken or malfunctions.