User's Manual

49
Internet is not accessible.
• Check if your access point can connect to your ISP’s WAN IP
address. To do this, launch the web GUI and go to Dashboard,
and check the Internet status.
• If your access point cannot connect to your ISP’s WAN IP
address, try restarting your network as described in the section
Restart your network in following sequence under Basic
Troubleshooting.
• If there is still no Internet access, try to reboot your computer
and verify the network’s IP address and gateway address.
• Check the status indicators on the ADSL modem and the
wireless access point. If the WAN LED on the wireless access
point is not ON, check if all cables are plugged properly.
You forgot the SSID (network name) or network password
• Setup a new SSID and encryption key via a wired connection
(Ethernet cable). Launch the web GUI, go to Dashboard, click
the access point icon, enter a new SSID and encryption key, and
then click Apply.
• Reset your access point to the default settings. Launch the web
GUI, go to Settings >Administration > Restore/Save/Upload
Setting, and click Restore. The default login account and
password can be found on the label at the bottom of EBA63.
How to restore the system to its default settings?
• Go to Settings > Administration > Restore/Save/Upload
Setting, and click Restore.
Firmware upgrade failed.
Launch the rescue mode and run the Firmware Restoration utility.
Refer to section 4.2 Firmware Restoration on how to use the
Firmware Restoration utility.