User's Manual

48
The client cannot establish a wireless connection with the
access point.
NOTE: If you are having issues connecting to 5GHz network, make
sure that your wireless device supports 5GHz or features dual band
capabilities.
• Out of Range:
Move the access point closer to the wireless client.
• SSID has been hidden. If your device can nd SSIDs from other
access points but cannot nd your access point’s SSID, go to
Settings > Wireless > General, select NO on Hide SSID, and
select Auto on Wireless Mode.
• If you are using a wireless LAN adapter, check if the wireless
channel in use conforms to the channels available in your
country/area. If not, adjust the channel, channel bandwidth,
and wireless mode.
• If you still cannot connect to the access point wirelessly, you
can reset your access point to factory default settings. In the
access point GUI, click Settings > Administration > Restore/
Save/Upload Setting and click Restore.