Apollo User’s Guide 47-060023-005
47-060023-005 Table of Contents Congratulations! ................................................................................................ 1 Step 1 – Know Your PC’s Operating System .................................................. 1 Step 2 – Determine Your Connection Settings ................................................ 2 Step 3 – Install the ADSL Modem Card .......................................................... 3 Step 4 – Install the Drivers and Make a Connection .........................
47-060023-004 Apollo ADSL Modem 1
7-060023-005 Congratulations! You are about to accelerate into ADSL technology. Your new ADSL modem card is an internal Asymmetric Digital Subscriber Line (ADSL) PCI modem card, which conveniently plugs into your computer system. The modem connects directly to your telephone line via a standard connector. This guide is designed to walk you through installation of your ADSL Modem card in the easiest and quickest way possible. Please follow the instructions carefully.
47-060023-005 Step 2 – Determine Your Connection Settings You need to know your PC system’s Windows OS and Internet Protocol supplied by your ADSL service provider. Refer to the following chart for your ADSL Driver. Protocol Selection RFC1483 RFC1577 RFC2364 RFC2516 Bridged Ethernet over ATM Classical Internet Protocol over ATM Point-to-Point Protocol over ATM Point-to-Point Protocol over Ethernet ADSL Driver Selection Win 95A & 95B Win 98 & 98SE Win 2000 Windows Millennium Win NT 4.
47-060023-005 Step 3 – Install the ADSL Modem Card Caution: To avoid possible damage to your modem card, touch the metal chassis of your PC system to remove any static charge that may exist from your fingers, and then remove your ADSL modem card from the protective anti-static bag. 1. 2. Shut down your computer and switch the power off. Unplug the power cord for your computer from the electrical outlet. 3. Remove the cover from your systems chassis (see your PC manufacturer’s manual). 4.
47-060023-005 5. Gently and evenly insert the PCI modem card into your empty PCI slot. 6. Make sure the card is firmly seated, and then secure the card with the bracket screw. 7. Replace the cover of your computer system and connect your ADSL phone line to the connector port on the modem card. Then plug the other end of the cable into your ADSL -phone service.
47-060023-005 Step 4 – Install the Drivers and Make a Connection You will be installing drivers and then proceeding to make an Internet connection. This process requires you to enter information as prompted by the Microsoft Installation Wizard. NOTE: You may need the Microsoft Windows Operating System installation files (CAB files) to complete the installation. The CAB files are contained in the Microsoft’s system CD-ROM.
47-060023-005 Windows 95A After installing the ADSL modem card, plug the power cable back into the PC system and turn the power on. Before you proceed to install drivers, you may need to upgrade your Dial-Up Networking (DUN) application to version 1.3 or above. The Microsoft DUN is conveniently contained on your ADSL Driver CD-ROM. 1. After restart, the New Hardware Found window will detect the ADSL modem as a PCI Network Controller. At this time, CANCEL the New hardware found window. 2.
47-060023-005 NOTE: You may need the Microsoft Windows Operating System installation files (CAB files) to complete the installation. The CAB files are contained in the Microsoft’s system CD-ROM. Some systems may have already installed the CAB files to the hard drive, but you should have the CD-ROM handy just in case. 7. The New Hardware Found window will again detect the ADSL modem card as a PCI Network Controller. This time, select the Driver from disk provided by hardware manufacturer option. Click OK.
47-060023-005 10. At the conclusion of the ADSL modem driver installation, the Add New Hardware Wizard window appears and displays your newly installed ITeX ADSL PCI NIC software. Click Finish. 11. The System Settings Change window appears. For the PC system to set up the ITeX ADSL PCI NIC, a system Restart is required. Click Yes. NOTE: After restarting the system, the Diagnostic Tool icon (See Appendix) is active and monitoring connectivity. 12. You must now set the ADSL Configuration. Go to page 15.
47-060023-005 Windows 95B After installing the ADSL modem card, plug the power cable back into the PC system and turn the power on. Before you proceed to install the driver you may need to upgrade your Dial-Up Networking (DUN) application to version 1.3 or above. The Microsoft DUN is conveniently contained on your ADSL Driver CD-ROM. 1. After restart, the Update Device Driver Wizard will detect the ADSL modem card as a PCI Network Controller. At this time, CANCEL the Update Device Driver Wizard window.
47-060023-005 NOTE: You may need the Microsoft Windows Operating System installation files (CAB files) to complete the installation. The CAB files are contained in the Microsoft’s system CD-ROM. Some systems may have already installed the CAB files to the hard drive, but you should have the CD-ROM handy just in case. 7. The Update Device Driver Wizard will again detect the ADSL modem card as a PCI Network Controller, click Next. Insert the ADSL Driver CD-ROM into your systems CD drive now. 8.
47-060023-005 NOTE: If during the file copying process a file is reported as not found, enter the path (this example uses “E” as the CDROM drive letter, your drive letter may differ) and: \Win95 (Ex: E:\Win95). 12. At the conclusion of the ADSL modem driver installation, the Add New Hardware Wizard window appears and displays your newly installed ITeX ADSL PCI NIC software. Click Finish. 13. The System Settings Change window appears.
47-060023-005 Windows 98, 98SE After installing the ADSL modem card, plug the power cable back into the PC system and turn the power on. 1. The Add New Hardware Wizard window will automatically appear to indicate that a new PCI Network Controller has been found. Click Next. Insert the ADSL Driver CD-ROM into your systems CD-ROM drive now. 2.
47-060023-005 5. If prompted to insert your Windows CD, do so at this time, then click OK. 6. Enter the CD drive letter (the example uses “E” as the CD-ROM drive letter, your drive letter may differ) and then :\Win98 (Ex: E:\Win98) and click OK. 7. At the conclusion of the ADSL modem driver installation, the Add New Hardware Wizard window appears again and displays your newly installed ITeX ADSL PCI NIC software. Click Finish 8. The System Settings Change window appears.
47-060023-005 Windows Millennium NOTE: After installing the ADSL modem card, plug the power cable back into the PC system and turn the power on. 1. The Add New Hardware Wizard window will automatically appear to indicate that a new PCI Network Controller has been found. Select the Specify the location of the driver option. Click Next. Insert the ADSL Driver CD-ROM into your systems CD-ROM drive now. 2.
47-060023-005 Setting the ADSL Configuration Win95, Win98, WinMe 1. After your PC has rebooted, right-click on the Diagnostic Tool Icon (see Appendix), and select the Configuration option. 2. When the Configuration window appears, scroll through the PVC setup section to locate the service you will be connecting to. Then click Set As Active. 3. In the Select ADSL Mode section, select the mode(s) recommended by your ADSL service provider. Then click Set Mode. 4.
47-060023-005 5. The PVC Setup window appears. Click Yes to restart your PC system and to allow the new changes to take effect. 6. You must now make an ADSL connection, proceed to the section for the protocol you are using as follows: RFC1483 and RFC1577 RFC2364 and RFC2516 Apollo ADSL Modem Go to page 17. Go to page 20.
47-060023-005 Making an ADSL connection RFC1483 or RFC1577 - Win95, Win98, WinMe 1. From the Start menu on the tool bar, select Settings, Control Panel, and then doubleclick on the Network icon. 2. The Network window appears. Select the component window and verify that ITeX ADSL PCI NIC is present. 3. Scroll the installed network component window and select TCP/IP ITeX ADSL PCI NIC. Then click the Properties button.
47-060023-005 4. The TCP/IP Properties window will appear. Select the IP Address tab and then select the Specify an IP Address option. Enter the IP Address and Subnet Mask settings supplied by your ADSL provider. 5. To setup a new gateway, select the Gateway tab, and then enter the setting in the New Gateway section. Click Add.
47-060023-005 6. Select the DNS Configuration tab. Select the Enable DNS option. NOTE: You now need to have available the Host, Domain and DNS settings supplied by your ADSL service provider. 7. Enter your host name into Host: box. 8. Enter your domain name into Domain: box. 9. Enter DNS number into DNS Server Search Order box and click Add. If you have more than one DNS number, repeat this step. 10. After setting all the necessary TCP/IP properties, click OK. 11. The Network window appears (not shown).
47-060023-005 Making an ADSL Connection RFC2364 or RFC2516 – Win95, Win98, WinMe 1. After your PC restarts, the Location Information window may appear (See NOTE below). Enter the area code and phone number given to you by your ADSL service provider. NOTE: This screen may not appear on Windows operating systems 95 or 98. 2. Double-click on the ADSL Connect icon that appears on your desktop. ADSL Connect 3. The Connect To window appears.
47-060023-005 Windows NT4.0 - RFC1483 or RFC1577 1. 2. Right-Click on the Network Neighborhood icon, and select Properties. The Network window appears. Select the Adapters tab and then click Add. Insert ADSL Driver CD-ROM into your system’s CD drive now. 3. The Select Network Adapter window appears. Click Have Disk. 4. The Insert Disk window appears. In the driver folder location, type in the protocol supported by your ADSL provider: Ex. 1483wNT or 1577wNT.
47-060023-005 6. The Network window will appear. Click the Adapters tab to verify that ITeX ADSL PCI NIC has been found. Click on the Protocols tab and verify that ADSL Management and Monitor Interface is present. When you have verified these items, click Close. NOTE: To review the Network window properties at any time, right-click the Network Neighborhood icon and select Properties. 7. The Microsoft TCP/IP Properties window appears. Select Specify an IP address.
47-060023-005 Windows NT4.0 - RFC2364 and RFC2516 1. Right-click on the Network Neighborhood icon, and select Properties. 2. The Network window appears. Select the Adapters tab and then click Add. Insert the ADSL Driver CD-ROM into your system’s CD drive now 3. The Select Network Adapter window appears. Click Have Disk. 4. The Insert Disk window appears. In the driver folder location, type in the protocol supported by your ADSL provider: 2364wNT or 2516wNT.
47-060023-005 6. The Setup Message window appears. Click OK. 7. The Windows NT Setup window appears. Insert your NT4.0 CD-ROM into the PC system CD drive, and type in “D:\i386”. Click Continue. 8. The Remote Access Setup window appears. Click Add. 9. The Add RAS Device window appears. Scroll to locate and select IDSN1itexwana. Then Click OK. 10. The Remote Access Setup window appears. Click Continue.
47-060023-005 11. The Network window will appear. Click the Adapters tab to verify that ITeX ADSL PCI NIC has been found. Click on the Protocols tab and verify that the ADSL Management and Monitor Interface is present. Then click Close. NOTE: To review the Network window properties at any time, right-click the Network Neighborhood icon and select Properties. 12. The Network Settings Change window appears. You must now re-start your computer for the settings to take effect. Click Yes. 13.
47-060023-005 Setting the ADSL Configuration – Win NT4.0 1. After your PC has rebooted, right-click on the Diagnostic Tool Icon (see Appendix), and select the Configuration option. 2. When the Configuration window appears, scroll through the PVC setup section to locate the service you will be connecting to. Then click Set as Active. 3. In the Select ADSL Mode section, select the mode(s) recommended by you ADSL service provider. Then click Set Mode. 4.
47-060023-005 5. The PVC Setup window appears. Click Yes to restart your PC system and to allow the new changes to take effect. 6. You must now make an ADSL connection. Go to page 28.
47-060023-005 Windows NT4.0 Creating a Dial-up Network Connection 1. Double-click on the ADSL Connect icon that appears on your desktop. ADSL Connect 2. The Dial-Up Networking window appears and prompts for the phone number of the dial-up server. Unless instructed to enter a phone number by the ADSL service provider, enter zero “0”. Click Dial. 3. The Connect to MyDialUpServer window appears. Enter the User name, Password and Domain supplied by your ADSL service provider. Click OK.
47-060023-005 Windows 2000 After installing the ADSL modem card, plug the power cable back into the PC system and turn the power on. 1. After installing the ADSL modem card, power on the PC system. After start-up, the Found New Hardware Wizard will appear. Click Next. Insert the ADSL Driver CD-ROM into your system’s CD drive now 2. Still in the Found New Hardware Wizard, select the Search for a suitable driver for my device option. Click Next. 3. Next you will be prompted for software drivers.
47-060023-005 5. The Found New Hardware Wizard will then display the driver you selected, click Next. 6. The Digital Signature Not Found window appears, and shows ITeX ADSL PCI NIC. You will be asked; Do you want to continue installation? Click Yes. 7. The Found New Hardware Wizard will prompt that Windows has finished installing the software for this device. Click Finish. NOTE: You may be asked if you want to restart your computer, if so click Yes.
47-060023-005 Setting the ADSL Configuration – Win 2000 1. After your PC has rebooted, right-click on the Diagnostic Tool Icon (see Appendix), and select the Configuration option. 2. When the Configuration window appears, scroll through the PVC setup section to locate the service you will be connecting to. Then click Set As Active. 3. In the Select ADSL Mode section, select the mode(s) recommended by you ADSL service provider. Then click Set Mode. 4.
47-060023-005 5. The PVC Setup window appears. Click Yes to restart your PC system and to allow the new changes to take effect. 6. You must now make an ADSL connection, proceed to the section for the protocol you are using as follows: RFC1483 or RFC1577 RFC2364 or RFC2516 Apollo ADSL Modem Go to page 33. Go to page 35.
47-060023-005 Making an ADSL Connection - RFC1483 or RFC1577 1. Right – click My Network Places and select Properties. 2. The Network and Dial-up Connections window appears. Right-click on the Local Area Connection, and then click on Properties. 3. The Local Area Connection Properties window appears. Click on Internet Protocol (TCP/IP), then click on Properties.
47-060023-005 4. The Internet Protocol (TCP/IP) Properties window appears. Under the General tab, enable Use the following IP address. The default settings for IP configurations will turn from gray to white. Enter in the IP address, Subnet Mask, and Default Gateway supplied by your ADSL service provider. Click OK. 5. The previous General Tab window appears. Click OK. 6. The Network and Dial-up Connections window appears. Close this window and your connection is complete.
47-060023-005 Making an ADSL Connection - RFC2364 or RFC2516 1. Double-click on the ADSL Connect icon that appears on your desktop. ADSL Connect 2. The Connect My connection window will appear. Enter your User Name, Password and Phone Number supplied by your ADSL service provider. You are now ready to make a network connection. Click Dial. 3. The Connection complete window appears, click OK. Congratulations, you are done.
47-060023-005 Windows XP After installing the ADSL modem card, plug the power cable back into the PC system and turn the power on. Insert the ADSL Driver CD-ROM into your system’s CD drive now 1. Upon your system’s reboot, the Found New Hardware Wizard appears. Click Next. 2. Select the correct protocol, for Windows XP, given to you by your ADSL service provider. Click Next. A Microsoft window may appear at this time. Click “Continue Anyway”. 3. Completing the Found New Hardware Wizard appears.
47-060023-005 Setting the ADSL Configuration – Windows XP 1. Right-click on the Diagnostic Tool Icon (see Appendix), and select Configuration. 2. When the Configuration window appears, scroll through the PVC setup section to locate the service you will be connecting to. Then click Set As Active. 3. In the Select ADSL Mode section, select the mode(s) recommended by you ADSL service provider. Then click Set Mode. 4. When you have set both the PVC Setup and ADSL Mode, click Close.
47-060023-005 Making an ADSL Connection - RFC1483 or RFC1577 1. Right – click on My Network Places and select Properties. 2. Right – click the Local Area Connection that contains the ITeX ADSL PCI NIC. Select Properties. 3. The Local Area Connections Properties window appears. Click Internet Protocol (TCP/IP). Click Properties.
47-060023-005 4. Select “Use the following IP address:” Enter the IP Address, Subnet mask, and Default gateway given to you by your ADSL service provider. 5. After you have entered the information, click OK and Close any remaining connection windows. Congratulations, you are done.
47-060023-005 Making a Connection - RFC2364 or RFC2516 1. Double – click the ADSL connection icon that appears on the desktop. 2. Enter the User name, Password, and Dialup number given to you by your ADSL service provider. Click Dial. Congratulations, you are done.
47-060023-005 Standard ADSL Utility Win 98, Win Me, Win 2000, Win NT 4.0 To access the ADSL Utility window: 1. 2. 3. Click on the Start menu and select Programs. Select the ITeX option. Four options appear if you have installed protocols RFC2364 or RFC2516: ADSL Diagnostic Tools, Dial-Up Connection, Read Me, and Un-Installer (protocols RFC1483 and RFC1577 display Diagnostic Tools, Read Me, and Un-installer only). Un-Installer – This option un-installs the modem from your PC.
47-060023-005 Standard Un-Installer Win 98, Win Me, Win 2000, Win NT 4.0 1. 2. 3. On the desktop, click the START Menu on the Task Bar. Select Programs. The programs window appears. Select the ITeX tab, and then click on the Un-Installer Tab. 4. A Warning window appears. Click Yes to proceed. 5. The Uninstall Finished window appears. Click Yes to restart your computer and allow the changes to take effect.
47-060023-005 Standard Diagnostic Tools Win 98, Win Me, Win 2000, Win NT 4.0 The Diagnostic Tool icon allows the user to monitor the ADSL connectivity and run diagnostic tests. The Diagnostic Tool icon is displayed on the task bar as shown. 1. Right - click the ADSL modem diagnostic tool icon, and then select Open. The ADSL Diagnostic Tool window appears on your desktop. The three tabs of the Diagnostic Tool appear: ADSL Status, Diagnostic, and ADSL Statistics.
-060023-005 2. To run diagnostics click on the Diagnostic tab. The blank Diagnostic window appears. 3. Click Run Diagnostics to begin the diagnostic test. 4. A Warning Message appears. Click Yes to run the test and disconnect your modem. Click No if you do not wish to disconnect or run the test. 5. The Diagnostic Report appears with the test results. All tests must “pass” for a functional test of the Apollo modem card. 6. You may obtain driver information as well by clicking the Product Info tab.
47-060023-005 7. The ADSL Statistic tab provides you with detailed information on your ADSL modem connection. Re-training Count tracks the number of ADSL connections performed. FEC Count tracks the forward error correction count. CRC Count tracks the number of CRC errors. ATM HEC Count (Header Error Control) errors are recorded as an indication of ATM packet accuracy. As a measure of packet transfer performance, the ATM Receive Side and ATM Transmission Side Statistics (Packet Errors) are counted.
47-060023-005 XP Utility To access the ADSL Utility window: 1. 2. 3. Click on the Start menu and select All Programs. Select the ITeX option. Four options appear if you have installed protocols RFC2516 or RFC2364: ADSL Diagnostic Tools, Dial-Up Connection, Read Me, and Un-Installer (protocols RFC1483 and RFC1577 display Diagnostic Tools, Read Me, and Un-installer only).
47-060023-005 XP Un-Installer 1. 2. 3. 4. On the desktop, click the START Menu on the Task Bar. Select All Programs. The programs window appears. Select the ITeX tab, and then click on the Un-Installer Tab. A Warning message may appear. Click Yes to un-install your Apollo modem and allow the changes to take effect.
47-060023-005 XP Diagnostic Tools The Diagnostic Tool icon allows the user to monitor the ADSL connectivity and run diagnostic tests. The Diagnostic Tool icon is displayed on the task bar as shown. 1. Right - click the ADSL modem diagnostic tool icon, and then select Open. The ADSL Diagnostic Tool window appears on your desktop. The three tabs of the Diagnostic Tool appear: ADSL Status, Diagnostic, and ADSL Statistics.
47-060023-005 4. A Warning Message appears. Click Yes to run the test and disconnect your modem. Click No if you do not wish to disconnect or run the test. 5. The Diagnostic Report appears with the test results. Click No if you do not wish to disconnect or run the test. 6. You may obtain driver information as well by clicking the Product Info tab. NOTE: (to reconnect your modem right click the Diagnostic Tool icon on the task bar, and select Connect).
47-060023-005 7. The ADSL Statistic tab provides you with detailed information on your ADSL modem connection. Re-training Count tracks the number of ADSL connections performed. FEC Count tracks the forward error correction count. CRC Count tracks the number of CRC errors. ATM HEC Count (Header Error Control) errors are recorded as an indication of ATM packet accuracy. As a measure of packet transfer performance, the ATM Receive Side and ATM Transmission Side Statistics (Packet Errors) are counted.
47-060023-005 ADSL Connection Guide The A in ADSL stands for Asymmetric. Since most home users tend to be more of a consumer of data than a producer, a slower upstream (upload) speed can be traded off for a faster downstream (download) speed. ADSL is designed to run on your standard telephone line or POTS (Plane Old Telephone System) by squeezing the voice band into the low end of the frequency spectrum, and running the ADSL digital on the high end of the frequency spectrum.
47-060023-005 TIP: Radio frequency interference, such as a television or a cordless telephone may effect you ADSL connection. If you have such a device close to the telephone line of your computer, you should move the device. NOTE: ADSL service may introduce audible interference on some phone equipment.
47-060023-005 Common Problems and Solutions The Diagnostic Tool icon consists of two lights side by side. The left light indicates data is being transmitted whereas the right light indicates data is being received. Some common problems with the connection can be determined as follows: Color Code Red, Red Black, Yellow Black, Black Black, Green Green, Black Green, Green Problem The ADSL modem diagnostic icon is not on the taskbar. Description No ADSL connection or handshaking. Check your cable.
47-060023-005 Both ADSL modem diagnostic icon lights are red. Ensure that the modem is connected to the telephone line, and that your telephone line is connected to the wall jack. Verify that the ADSL Modes selected are ANSI and G.dmt. Your ADSL service may be temporarily down. Contact your ADSL Internet service provider. Right-click the modem diagnostic icon and then click Diagnostic to run the modem diagnostics.
47-060023-005 Connector & Jumper-pin Configuration Guide It is important to verify that the ADSL data port RJ-11 jack is configured so that the center two pins, pins 3 and 4, are used for ADSL data. Otherwise, the ADSL PCI modem card will not make a proper connection. Your ADSL modem card features pin jumpers that enable the user to set the configuration to make the proper connection. The modem card is default set to 3 and 4.
47-060023-005 System Requirements & Compliance Certification System Requirements √ IBM PC/AT or compatible √ Pentium 500Mhz or faster √ 30Mbytes or more available hard disk space √ 2x CD-ROM drive or better √ 32Mbyte or more available system memory Power Requirements √ 0.75A Max @ +5V ± 5%, 0.
47-060023-005 FCC Statement FCC Part 15 Notice WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
47-060023-005 User License Agreement INTEGRATED TELECOM EXPRESS INCORPORATED USER LICENSE AGREEMENT FOR APOLLO ADSL DRIVERS NOTICE TO USER: THIS IS A CONTRACT. BY INSTALLING THIS SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. This Integrated Telecom Express Incorporated ("ITeX") End User License Agreement accompanies the ITeX(tm) APOLLO(tm) product and related explanatory materials ("Software").
47-060023-005 Taiwan 7F, No 437 Jui Kuaug Rd. Taipei 114, Taiwan R.O.C. USA 400 Race Street San Jose, CA 95126 USA ¬ 1-408-792-0797 1-408-792-0798 ¬ 886-2-26-591256 886-2-26-573768 www.itexinc.com Copyright © 2001 Integrated Telecom Express, Inc. All product names are trademarks or registered trademarks of their respective companies. Specifications subject to change without notice.
