Specifications

Use Cloud Disk and Smart Access outside the Home! 24

Setting Up Smart Sync via Web Interface! 25

Frequently Asked Questions - Setup! 26

FAQ 1 - How can I setup Samba (Windows Network Places) services?! 26

FAQ 2 - I can’t access shared folders. How do I resolve this problem?! 30

FAQ 3 - How can I setup Samba services on Mac OS?! 35

FAQ 4 - My router doesn't have a public IP address. Can I use AiCloud?! 39

FAQ 5: Why do I have Local Network showing alongside AiCloud device List?

! 40

Frequently Asked Questions - Operation! 41

FAQ 6 - The computers listed are incorrect. How to refresh the device list.! 41

FAQ 7: I can not wake up my PC. How to troubleshot?! 41

FAQ 8 - What is the recommended upload speed for different types of media

format?! 41

FAQ 9: Why can’t I stream play multimedia content using the AiCloud app?! 42

FAQ 10: I shared many ﬁles with share link. How can I manage the shared

ﬁles.! 42

FAQ 11 - Can I set different Smart Sync rules to multiple WebStorage

accounts?! 42

FAQ 12 - Can I sync with special folders on WebStorage?! 42

FAQ 13: How to access the AiCloud with browser.! 43

FAQ 14 - Why cannot I see the upload button in web interface.! 45

FAQ 15 - Where can I see and change the DDNS name assigned by the

AiCloud App automatically?! 45

Frequently Asked Questions - Security! 46

FAQ 16 - Is the AiCloud connectivity secure?! 46

FAQ 17 - Why do I need to key in the user name/password again when using

Smart Access?! 46

FAQ 18: Why the browser shows the security certiﬁcation alert when using

browser to connect AiCloud?! 46