User Manual
ASUS, Inc
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© 2021 ASUS, Inc. All rights reserved.
Chapter 4: Support for AISVision
4.1 Before you call customer support
4.1.1 Troubleshooting
Double-check your hardware and software settings to make sure that they are set to
run as designed.
4.1.2 Call for support
Find the phone number of the ASUS IoT support center that is nearest to or most
convenient for you in Contacting ASUS.
A log file will be generated and saved in the system file manager folder
(AISVision_version \App_Data\Logs).
4.1.3 Reach out to your system integrator (SI)
Find the phone number of a system integrator nearest to or most convenient for you.