User Guide
Table Of Contents
- AMD -RAIDXpert2 User Guide
- Contents
- List of Tables
- Revision History
- Preface
- Chapter 1 Safety Precautions
- Chapter 2 Getting Started
- Chapter 3 Arrays, Disks and RAID Levels
- 3.1 Understanding Arrays
- 3.2 RAID Levels
- 3.3 Array States
- 3.4 Creating Arrays: Future Expansion
- 3.5 Expanding Disk Capacity Online: Using OCE (Supported by RAIDXpert2 Plus)
- 3.6 Migrating RAID Levels Online: Using ORLM (Supported by RAIDXpert2 Plus)
- 3.7 Array Tasks: Starting and Stopping Tasks
- 3.8 Understanding Disks
- 3.9 Rescanning Disks for Changes in State
- 3.10 Sparing Options: Disks and Arrays
- 3.11 Dedicated Sparing
- 3.12 Global Sparing
- 3.13 RAID Performance Considerations
- 3.14 RAID Reliability Considerations
- 3.15 Flexibility and Expansion Considerations
- 3.16 Multiple RAID Levels
- 3.17 RAIDABLE Arrays
- Chapter 4 BIOS Configuration Utility
- 4.1 When to Use the AMD-RAID Controller BIOS Configuration Utility
- 4.2 Access the AMD-RAID Controller BIOS Configuration Utility
- 4.3 Understanding the Color Code in the BIOS Configuration Utility
- 4.4 Initialize Disks
- 4.5 Create Arrays
- 4.6 Delete Arrays
- 4.7 Swap Arrays
- 4.8 Manage Spares
- 4.9 View Disk Details
- 4.10 View Array Details
- 4.11 Rescan All Channels
- 4.12 Change the Controller Options
- 4.13 Continue Booting from the BIOS Configuration Utility
- Chapter 5 Software Installation
- 5.1 System Setup Process Overview
- 5.2 Before You Begin
- 5.3 Copying AMD-RAID Drivers to Removable Storage
- 5.4 Pre-installation steps
- 5.5 Installing AMD-RAID drivers
- 5.5.1 Installing AMD-RAID Drivers while Installing Microsoft® Windows®
- 5.5.2 Installing AMD-RAID Drivers While Installing Linux® Operating System
- 5.5.2.1 Installing the AMD-RAID BIOS Drivers During a Red Hat Enterprise Linux® 7.2 64 bit (RHEL) Installation
- 5.5.2.2 Installing the AMD-RAID BIOS Drivers during a Supported Ubuntu Desktop Installation
- 5.5.2.3 Install the AMD-RAID UEFI Drivers during a RHEL 7.2 64 bit Linux® Installation
- 5.5.2.4 Installing the AMD-RAID UEFI Drivers during a Supported Ubuntu Desktop Installation
- 5.6 Installing the AMD RAIDXpert2 Management Suite for Microsoft® Windows®
- 5.7 Installing the AMD RAIDXpert2 Management Suite for Linux®
- 5.8 Installing the AMD RAIDXpert2 Graphical User Interface (GUI)
- Chapter 6 AMD RAIDXpert2 Graphical User Interface (GUI)
- 6.1 Start RAIDXpert2
- 6.2 Password Protection
- 6.3 Help and About Windows®
- 6.4 Reviewing the RAIDXpert2 GUI
- 6.5 Working with Disks
- 6.6 Working with Arrays
- 6.6.1 Create and Format Arrays
- 6.6.2 Name Arrays
- 6.6.3 Transform Arrays (Supported by RAIDXpert2 Plus)
- 6.6.4 Restore (Rebuild) Arrays
- 6.6.5 Prepare to Physically Remove an Array
- 6.6.6 Delete Arrays
- 6.6.7 Change Cache Settings for Arrays
- 6.6.8 Change the Priority Level of a Task
- 6.6.9 Interrupt, Cancel, or Resume a Task
- 6.6.10 Check for Consistency
- 6.6.11 Schedule a Consistency Check
- 6.6.12 Scan an Array in the Background
- 6.6.13 Add or Remove Dedicated Spares
- 6.6.14 Add or Remove Global Spares
- 6.6.15 Hide an Array
- 6.6.16 Secure Erase
- 6.7 Working with Views
- 6.8 Working with Options
- 6.9 Add Space Using a RAIDABLE Array
- Chapter 7 Troubleshooting
- Chapter 8 Software License: EULA
- Chapter 9 rcadm Command Line Interface Tool
- Appendix A rcadm.efi Information
53987 Rev. 3.01 June 2016
AMD-RAIDXpert2 User Guide
Chapter 7
Troubleshooting
93
7.5 Disk Related Errors
Table 38. Disk Errors
Section 7.5.1, Troubleshooting Disks, on page 93.
Table 38. Disk Errors
Possible Causes
Additional Information
Corrective Actions
A disk has been removed from
an array
See Section 7.5.1,
Troubleshooting Disks, on page
93.
A disk is not visible in the BIOS
Configuration Utility or is offline
A disk is highlighted red at the
BIOS Configuration Utility
The disk has failed.
Depending on the RAID level of
the array, data might be lost.
RAIDXpert2 cannot
communicate with the spare
The dedicated spare is not visible
in the BIOS Configuration Utility
or is offline.
The disk cannot be initialized
Only disks that are Ready can be
initialized.
CAUTION: When a disk is
initialized, all data on the disk is
lost.
Ensure the disk is not already
a member of an array.
Ensure the disk is still
assigned as a global or
dedicated spare.
Ensure the disk is reporting a
Ready state.
7.5.1 Troubleshooting Disks
Perform the following actions when there may be a problem with a disk.
Ensure there is no damage to the system’s backplane.
Ensure all cables are installed correctly.
Ensure the disk is seated correctly in the backplane or bay and the latch is secured.
Reinsert the disk.
Replace the disk.
After reconnecting, reseating, reinserting, or replacing a disk:
Perform a rescan.
Initialize the disk.
CAUTION: When a disk is initialized, all data on the disk is lost.