User Guide
Table Of Contents
- AMD -RAIDXpert2 User Guide
- Contents
- List of Tables
- Revision History
- Preface
- Chapter 1 Safety Precautions
- Chapter 2 Getting Started
- Chapter 3 Arrays, Disks and RAID Levels
- 3.1 Understanding Arrays
- 3.2 RAID Levels
- 3.3 Array States
- 3.4 Creating Arrays: Future Expansion
- 3.5 Expanding Disk Capacity Online: Using OCE (Supported by RAIDXpert2 Plus)
- 3.6 Migrating RAID Levels Online: Using ORLM (Supported by RAIDXpert2 Plus)
- 3.7 Array Tasks: Starting and Stopping Tasks
- 3.8 Understanding Disks
- 3.9 Rescanning Disks for Changes in State
- 3.10 Sparing Options: Disks and Arrays
- 3.11 Dedicated Sparing
- 3.12 Global Sparing
- 3.13 RAID Performance Considerations
- 3.14 RAID Reliability Considerations
- 3.15 Flexibility and Expansion Considerations
- 3.16 Multiple RAID Levels
- 3.17 RAIDABLE Arrays
- Chapter 4 BIOS Configuration Utility
- 4.1 When to Use the AMD-RAID Controller BIOS Configuration Utility
- 4.2 Access the AMD-RAID Controller BIOS Configuration Utility
- 4.3 Understanding the Color Code in the BIOS Configuration Utility
- 4.4 Initialize Disks
- 4.5 Create Arrays
- 4.6 Delete Arrays
- 4.7 Swap Arrays
- 4.8 Manage Spares
- 4.9 View Disk Details
- 4.10 View Array Details
- 4.11 Rescan All Channels
- 4.12 Change the Controller Options
- 4.13 Continue Booting from the BIOS Configuration Utility
- Chapter 5 Software Installation
- 5.1 System Setup Process Overview
- 5.2 Before You Begin
- 5.3 Copying AMD-RAID Drivers to Removable Storage
- 5.4 Pre-installation steps
- 5.5 Installing AMD-RAID drivers
- 5.5.1 Installing AMD-RAID Drivers while Installing Microsoft® Windows®
- 5.5.2 Installing AMD-RAID Drivers While Installing Linux® Operating System
- 5.5.2.1 Installing the AMD-RAID BIOS Drivers During a Red Hat Enterprise Linux® 7.2 64 bit (RHEL) Installation
- 5.5.2.2 Installing the AMD-RAID BIOS Drivers during a Supported Ubuntu Desktop Installation
- 5.5.2.3 Install the AMD-RAID UEFI Drivers during a RHEL 7.2 64 bit Linux® Installation
- 5.5.2.4 Installing the AMD-RAID UEFI Drivers during a Supported Ubuntu Desktop Installation
- 5.6 Installing the AMD RAIDXpert2 Management Suite for Microsoft® Windows®
- 5.7 Installing the AMD RAIDXpert2 Management Suite for Linux®
- 5.8 Installing the AMD RAIDXpert2 Graphical User Interface (GUI)
- Chapter 6 AMD RAIDXpert2 Graphical User Interface (GUI)
- 6.1 Start RAIDXpert2
- 6.2 Password Protection
- 6.3 Help and About Windows®
- 6.4 Reviewing the RAIDXpert2 GUI
- 6.5 Working with Disks
- 6.6 Working with Arrays
- 6.6.1 Create and Format Arrays
- 6.6.2 Name Arrays
- 6.6.3 Transform Arrays (Supported by RAIDXpert2 Plus)
- 6.6.4 Restore (Rebuild) Arrays
- 6.6.5 Prepare to Physically Remove an Array
- 6.6.6 Delete Arrays
- 6.6.7 Change Cache Settings for Arrays
- 6.6.8 Change the Priority Level of a Task
- 6.6.9 Interrupt, Cancel, or Resume a Task
- 6.6.10 Check for Consistency
- 6.6.11 Schedule a Consistency Check
- 6.6.12 Scan an Array in the Background
- 6.6.13 Add or Remove Dedicated Spares
- 6.6.14 Add or Remove Global Spares
- 6.6.15 Hide an Array
- 6.6.16 Secure Erase
- 6.7 Working with Views
- 6.8 Working with Options
- 6.9 Add Space Using a RAIDABLE Array
- Chapter 7 Troubleshooting
- Chapter 8 Software License: EULA
- Chapter 9 rcadm Command Line Interface Tool
- Appendix A rcadm.efi Information

AMD-RAIDXpert2 User Guide
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92
Troubleshooting
Chapter 7
Table 36. Cannot Create a Global Spare
Possible Causes
Additional Information
Corrective Actions
The disk is already part of
an array
A global spare cannot be selected if it
is already part of an existing array.
Select a different disk.
There are no empty disks
available or the disks have
not been initialized
A disk with a legacy state can be
initialized, if desired, but it is no
longer legacy (initialization adds
RAIDXpert2 configuration
information to the disk).
Install additional disks.
Initialize the disks.
CAUTION: When a disk is initialized,
all data on the disk is lost.
The disk assigned as the
global spare has failed or is
missing.
See Section 7.5.1, Troubleshooting
Disks, on page 93.
Table 37. Recreate a Deleted Array
Possible Causes
Additional Information
Corrective Actions
An array(s) was
accidentally deleted, or the
wrong array was deleted
This procedure might
recreate a deleted array and
with its data intact.
However, this is not
guaranteed to occur.
If I/O was running to the
deleted array(s) just prior
to it being deleted, there
might be some data loss in
the recreated array(s).
If multiple arrays were
deleted, all of the deleted
arrays must be recreated in
order to recover the desired
array.
1. At the Array pop-up menu, select Create.
2. Create a new array using the same settings
as the deleted array.
The same disks.
The same RAID type (RAID level).
The same capacity.
The same cache options.
3. Check Leave Existing Data Intact.
4. Click Create.
5. Ensure the settings are the same as the
deleted array:
The same drive letter.
The same RAID type (RAID level).
The same disks.
The same capacity.
The same cache option
6. Check the data files of the array for
corrupted or missing files, incorrect file
extensions, and so on.