User Guide
Table Of Contents
- AMD -RAIDXpert2 User Guide
- Contents
- List of Tables
- Revision History
- Preface
- Chapter 1 Safety Precautions
- Chapter 2 Getting Started
- Chapter 3 Arrays, Disks and RAID Levels
- 3.1 Understanding Arrays
- 3.2 RAID Levels
- 3.3 Array States
- 3.4 Creating Arrays: Future Expansion
- 3.5 Expanding Disk Capacity Online: Using OCE (Supported by RAIDXpert2 Plus)
- 3.6 Migrating RAID Levels Online: Using ORLM (Supported by RAIDXpert2 Plus)
- 3.7 Array Tasks: Starting and Stopping Tasks
- 3.8 Understanding Disks
- 3.9 Rescanning Disks for Changes in State
- 3.10 Sparing Options: Disks and Arrays
- 3.11 Dedicated Sparing
- 3.12 Global Sparing
- 3.13 RAID Performance Considerations
- 3.14 RAID Reliability Considerations
- 3.15 Flexibility and Expansion Considerations
- 3.16 Multiple RAID Levels
- 3.17 RAIDABLE Arrays
- Chapter 4 BIOS Configuration Utility
- 4.1 When to Use the AMD-RAID Controller BIOS Configuration Utility
- 4.2 Access the AMD-RAID Controller BIOS Configuration Utility
- 4.3 Understanding the Color Code in the BIOS Configuration Utility
- 4.4 Initialize Disks
- 4.5 Create Arrays
- 4.6 Delete Arrays
- 4.7 Swap Arrays
- 4.8 Manage Spares
- 4.9 View Disk Details
- 4.10 View Array Details
- 4.11 Rescan All Channels
- 4.12 Change the Controller Options
- 4.13 Continue Booting from the BIOS Configuration Utility
- Chapter 5 Software Installation
- 5.1 System Setup Process Overview
- 5.2 Before You Begin
- 5.3 Copying AMD-RAID Drivers to Removable Storage
- 5.4 Pre-installation steps
- 5.5 Installing AMD-RAID drivers
- 5.5.1 Installing AMD-RAID Drivers while Installing Microsoft® Windows®
- 5.5.2 Installing AMD-RAID Drivers While Installing Linux® Operating System
- 5.5.2.1 Installing the AMD-RAID BIOS Drivers During a Red Hat Enterprise Linux® 7.2 64 bit (RHEL) Installation
- 5.5.2.2 Installing the AMD-RAID BIOS Drivers during a Supported Ubuntu Desktop Installation
- 5.5.2.3 Install the AMD-RAID UEFI Drivers during a RHEL 7.2 64 bit Linux® Installation
- 5.5.2.4 Installing the AMD-RAID UEFI Drivers during a Supported Ubuntu Desktop Installation
- 5.6 Installing the AMD RAIDXpert2 Management Suite for Microsoft® Windows®
- 5.7 Installing the AMD RAIDXpert2 Management Suite for Linux®
- 5.8 Installing the AMD RAIDXpert2 Graphical User Interface (GUI)
- Chapter 6 AMD RAIDXpert2 Graphical User Interface (GUI)
- 6.1 Start RAIDXpert2
- 6.2 Password Protection
- 6.3 Help and About Windows®
- 6.4 Reviewing the RAIDXpert2 GUI
- 6.5 Working with Disks
- 6.6 Working with Arrays
- 6.6.1 Create and Format Arrays
- 6.6.2 Name Arrays
- 6.6.3 Transform Arrays (Supported by RAIDXpert2 Plus)
- 6.6.4 Restore (Rebuild) Arrays
- 6.6.5 Prepare to Physically Remove an Array
- 6.6.6 Delete Arrays
- 6.6.7 Change Cache Settings for Arrays
- 6.6.8 Change the Priority Level of a Task
- 6.6.9 Interrupt, Cancel, or Resume a Task
- 6.6.10 Check for Consistency
- 6.6.11 Schedule a Consistency Check
- 6.6.12 Scan an Array in the Background
- 6.6.13 Add or Remove Dedicated Spares
- 6.6.14 Add or Remove Global Spares
- 6.6.15 Hide an Array
- 6.6.16 Secure Erase
- 6.7 Working with Views
- 6.8 Working with Options
- 6.9 Add Space Using a RAIDABLE Array
- Chapter 7 Troubleshooting
- Chapter 8 Software License: EULA
- Chapter 9 rcadm Command Line Interface Tool
- Appendix A rcadm.efi Information

AMD-RAIDXpert2 User Guide
53987 Rev. 3.01 June 2016
90
Troubleshooting
Chapter 7
Table 36. Cannot Create a Global Spare, on page 92
Table 37. Recreate a Deleted Array, on page 92
Table 32. Cannot Create an Array
Possible Causes
Additional Information
Corrective Actions
The disk is not displayed.
The controller cannot communicate
with the disks.
See Section 7.5.1, Troubleshooting
Disks, on page 93.
Insufficient free space
available on the selected
disks
Select a different combination of
disks.
Incorrect number of disks
selected for the desired
RAID level
See 3.2, RAID Levels, on page 24,
for a description of RAID levels and
the allowable number of disks used
with each RAID level.
Select the correct number of disks.
The desired disk is
unavailable.
The disk is a dedicated spare for a
different array.
The disk is full.
The disk’s available capacity is
insufficient.
Select a different disk.
The disk has SMART
errors.
An array can be created with a disk
that has SMART errors, but only if
the array is created in the BIOS
Configuration Utility.
RAIDXpert2 cannot be used to
create an array with a disk that has
SMART errors.
Use the BIOS Configuration Utility to
create the array.
The system already has a
maximum of eight arrays
Delete unused arrays.
CAUTION: Deleting an array
permanently destroys all data that is
on the array. This action cannot be
undone and it is very unlikely the data
can be recovered.