User Guide

53987 Rev. 3.01 June 2016
AMD-RAIDXpert2 User Guide
Chapter 7
Troubleshooting
89
Table 31. POST Screen Warning Messages (Continued)
Warning Message
Additional Information
Corrective Action
WARNING: Found
arrays that are Offline
[or equivalent]
This warning message appears when at
least one array is in an Offline state and
Toggle Pause if Offline is set to ON at
the BIOS Configuration Utility.
If two or more disks in a redundant array
have failed, or if a single or multiple
disks in a non-redundant array have
failed, data has been lost.
In RAID10 array, if a single disk fails in
each mirrored set, the redundant array
goes to a Critical state but data is not
lost. If two disks fail in one of the
mirrored sets, the redundant array goes to
an Offline state and data is lost.
See Section 7.5.1, Troubleshooting
Disks, on page 93.
If, after performing a rescan, the state
remains Offline, the bootable array has
suffered an unrecoverable failure.
Create a new bootable array.
Reinstall the operating system and
drivers.
WARNING: Found
arrays that are Critical
and Offline
[or equivalent]
A bootable array that is in an Offline
state prevents the operating system from
booting.
BIOS NOT INSTALLED -
User Disabled INT13
BIOS Load
[or equivalent]
This warning message appears when
Toggle INT13 Boot Support option has
been set to OFF at the BIOS
Configuration Utility and another boot
device is not selected.
Bootable devices do not function with
the controller when Toggle INT13 Boot
Support is set to OFF. The default
setting is ON, which allows bootable
devices to function with the controller.
Restart the system.
Enter the system’s BIOS screen.
Select Main Menu > Controller
Options > Toggle INT13 Boot Support.
Change Toggle INT13 Boot Support
from OFF to ON.
Navigate to Main Menu.
Select Continue to Boot.
The system boot process continues to the
operating system.
7.4 Array-Related Errors
 Table 32. Cannot Create an Array, 90

 Table 34. An Array is in an Offline State, on page 91
 Table 33. An Array is in a Critical State, on page 91

 Table 35. Cannot Assign a Dedicated Spare to an Array, on page 91