User Guide
Table Of Contents
- AMD -RAIDXpert2 User Guide
- Contents
- List of Tables
- Revision History
- Preface
- Chapter 1 Safety Precautions
- Chapter 2 Getting Started
- Chapter 3 Arrays, Disks and RAID Levels
- 3.1 Understanding Arrays
- 3.2 RAID Levels
- 3.3 Array States
- 3.4 Creating Arrays: Future Expansion
- 3.5 Expanding Disk Capacity Online: Using OCE (Supported by RAIDXpert2 Plus)
- 3.6 Migrating RAID Levels Online: Using ORLM (Supported by RAIDXpert2 Plus)
- 3.7 Array Tasks: Starting and Stopping Tasks
- 3.8 Understanding Disks
- 3.9 Rescanning Disks for Changes in State
- 3.10 Sparing Options: Disks and Arrays
- 3.11 Dedicated Sparing
- 3.12 Global Sparing
- 3.13 RAID Performance Considerations
- 3.14 RAID Reliability Considerations
- 3.15 Flexibility and Expansion Considerations
- 3.16 Multiple RAID Levels
- 3.17 RAIDABLE Arrays
- Chapter 4 BIOS Configuration Utility
- 4.1 When to Use the AMD-RAID Controller BIOS Configuration Utility
- 4.2 Access the AMD-RAID Controller BIOS Configuration Utility
- 4.3 Understanding the Color Code in the BIOS Configuration Utility
- 4.4 Initialize Disks
- 4.5 Create Arrays
- 4.6 Delete Arrays
- 4.7 Swap Arrays
- 4.8 Manage Spares
- 4.9 View Disk Details
- 4.10 View Array Details
- 4.11 Rescan All Channels
- 4.12 Change the Controller Options
- 4.13 Continue Booting from the BIOS Configuration Utility
- Chapter 5 Software Installation
- 5.1 System Setup Process Overview
- 5.2 Before You Begin
- 5.3 Copying AMD-RAID Drivers to Removable Storage
- 5.4 Pre-installation steps
- 5.5 Installing AMD-RAID drivers
- 5.5.1 Installing AMD-RAID Drivers while Installing Microsoft® Windows®
- 5.5.2 Installing AMD-RAID Drivers While Installing Linux® Operating System
- 5.5.2.1 Installing the AMD-RAID BIOS Drivers During a Red Hat Enterprise Linux® 7.2 64 bit (RHEL) Installation
- 5.5.2.2 Installing the AMD-RAID BIOS Drivers during a Supported Ubuntu Desktop Installation
- 5.5.2.3 Install the AMD-RAID UEFI Drivers during a RHEL 7.2 64 bit Linux® Installation
- 5.5.2.4 Installing the AMD-RAID UEFI Drivers during a Supported Ubuntu Desktop Installation
- 5.6 Installing the AMD RAIDXpert2 Management Suite for Microsoft® Windows®
- 5.7 Installing the AMD RAIDXpert2 Management Suite for Linux®
- 5.8 Installing the AMD RAIDXpert2 Graphical User Interface (GUI)
- Chapter 6 AMD RAIDXpert2 Graphical User Interface (GUI)
- 6.1 Start RAIDXpert2
- 6.2 Password Protection
- 6.3 Help and About Windows®
- 6.4 Reviewing the RAIDXpert2 GUI
- 6.5 Working with Disks
- 6.6 Working with Arrays
- 6.6.1 Create and Format Arrays
- 6.6.2 Name Arrays
- 6.6.3 Transform Arrays (Supported by RAIDXpert2 Plus)
- 6.6.4 Restore (Rebuild) Arrays
- 6.6.5 Prepare to Physically Remove an Array
- 6.6.6 Delete Arrays
- 6.6.7 Change Cache Settings for Arrays
- 6.6.8 Change the Priority Level of a Task
- 6.6.9 Interrupt, Cancel, or Resume a Task
- 6.6.10 Check for Consistency
- 6.6.11 Schedule a Consistency Check
- 6.6.12 Scan an Array in the Background
- 6.6.13 Add or Remove Dedicated Spares
- 6.6.14 Add or Remove Global Spares
- 6.6.15 Hide an Array
- 6.6.16 Secure Erase
- 6.7 Working with Views
- 6.8 Working with Options
- 6.9 Add Space Using a RAIDABLE Array
- Chapter 7 Troubleshooting
- Chapter 8 Software License: EULA
- Chapter 9 rcadm Command Line Interface Tool
- Appendix A rcadm.efi Information

AMD-RAIDXpert2 User Guide
53987 Rev. 3.01 June 2016
88
Troubleshooting
Chapter 7
Table 30. Username and Password
Problem
Corrective Actions
A user forgets the
username or password.
Reset the username and password by deleting rc_login.txt. This
restores the default user name and password (admin and admin).
7.3 Warning Messages: POST Screen
The POST screen is one of the first screens to appear during the system’s boot sequence. If the
system’s arrays were in Normal or Ready state prior to a system boot, the boot sequence continues
normally to the operating system.
But, if an array is in Critical or Offline state, or if specific options at Controller Options were
changed previously at the BIOS Configuration Utility, the warning messages described in Table
31 appear during the boot sequence.
Table 31. POST Screen Warning Messages
Warning Message
Additional Information
Corrective Action
WARNING: Found arrays
that are Critical
[or equivalent]
This warning message appears when at
least one array is in a Critical state and
Toggle Pause if Critical is set to ON at
the BIOS Configuration Utility.
The Critical state of an array depends on
the RAID level of the array and the
number of disks that have failed. See
Section 3.3, Array States, on page 25, for
information on criticality.
If an array is Critical (even a bootable
array), the system can continue through
the boot process to the operating system.
See Section 7.5.1,
Troubleshooting Disks, on
page 93.